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Swissôtel Makkah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Building design
Restaurant
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    ‪4 min walk‬
  • Abraj Al-Bait Towers
    ‪6 min walk‬
  • Kaaba
    ‪7 min walk‬

Room options

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Double Beds

Royal Suite, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Royal Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Haram)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Kaaba)

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Haram Partial view

  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Kaaba partial view

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Makkah

City center stay.Within a 10-minute walk of this Al Hajlah hotel, you'll find Great Mosque of Makkah and Abraj Al-Bait Towers. Well of Zamzam and Kaaba are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 4 min walk - 0.3 miles
  • Abraj Al-Bait Towers - 6 min walk - 0.3 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • Kaaba - 7 min walk - 0.4 miles
  • King Fahad Gate - 7 min walk - 0.4 miles

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

5-star luxury hotel near Great Mosque of Makkah
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • HDTV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

How close is Swissôtel Makkah to the airport?

Swissôtel Makkah is 59.2 mi (73-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at Swissôtel Makkah?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on May 4, 2025 start from $145.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Swissôtel Makkah have an airport shuttle?

Swissôtel Makkah offers an airport shuttle 24 hours a day, for a charge of SAR 800 per vehicle, roundtrip.

Does Swissôtel Makkah offer free breakfast?

Free breakfast isn’t provided at Swissôtel Makkah, but buffet breakfast is offered for a fee of SAR 90 for adults and SAR 45 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Swissôtel Makkah?

No, there is no casino at this hotel.

What time is check-in at Swissôtel Makkah?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Swissôtel Makkah?

Free parking is not available at this hotel.

Does Swissôtel Makkah have a pool?

Swissôtel Makkah does not have a pool.

Does Swissôtel Makkah have a restaurant?

Yes, there is a restaurant on site.

Does Swissôtel Makkah have a spa?

There are no spa services available at this hotel.

How close is Swissôtel Makkah to downtown Makkah?

Swissôtel Makkah is 0.8 mi away from Makkah.

Swissôtel Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Farhana

I like the staff. HK was really nice. Very close to haram
Stayed 6 nights in Jan 2025

8/10 Good

khalid

Stayed 3 nights in Jan 2025

10/10 Excellent

Erdoan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff
Stayed 6 nights in Jan 2025

8/10 Good

Mosadaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Usman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location, Friendly staff who helped me check in 2 hours earlier. Pastries in morning were little stale but other than that every thing was fine.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nadeem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Awais

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Very clean and very close Haram. The room service boy Redwan was superb!
Stayed 4 nights in Jan 2025

10/10 Excellent

Abdulkadir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Khashir

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Best hotel in Makkah, excellent service and accessible to Haram sharef.
Stayed 2 nights in Jan 2025

8/10 Good

loriza

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Decent Stay.

We stayed here for 5 days for our Umrah trip. It was a decent stay. We are a family of 5, and we stayed in the room with 4 twin beds. The room itself was very crammed with all our bags and not much space to walk. The cleanliness of the sleeping area was fine, the bathrooms needed more cleaning. Overall i dont think the price was worth it, the elevators were always full and lobbies were crowded, however its close to the haram so it was fine. I wouldnt stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Khawaja Nasir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to haram. Food in the hotel is of good quality, many shops are nearby for shopping
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Imran

Stayed 1 night in Jan 2025

10/10 Excellent

Mostafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience, it was my second time to stay there, very clean and responsive
Stayed 5 nights in Jan 2025

8/10 Good

Syarifuddin

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

8/10 Good

Rohail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome except 1 thing. Food was not hot ! We had breakfast and dinner for 5 days. Even if i spoon it from the bottom of the dish. It is very lightly warm.. almost cold. So i would suggest the hotel to raise the temperature of their food!!!! So people can enjoy hot food
Stayed 5 nights in Jan 2025

10/10 Excellent

Salman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel
Stayed 2 nights in Dec 2024

8/10 Good

SYED

Stayed 4 nights in Jan 2025

8/10 Good

Zohaib

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 2 nights in Jan 2025

10/10 Excellent

Mehwish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice easy acess to food court shopping center and masjid
Stayed 4 nights in Jan 2025

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are helpful & professional.
Stayed 1 night in Jan 2025

10/10 Excellent

Muna

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Jan 2025