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Tilal Jabal Alkabah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Tilal Jabal Alkabah

Aerial view
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
7569 Jabal Al Kaabah, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪10 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

Deluxe Room (King)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, City View (King)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, City View (Tiara King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, City View (Quad)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Panoramic Suite, 1 Bedroom, City View (King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Grand)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

Deluxe Twin Room, 1 Twin Bed, City View

  • Sleeps 2
  • 1 Twin Bed

Family Room, City View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Makkah

Makkah City Center stay.Within a 15-minute walk of this Makkah City Center hotel, you'll find Great Mosque of Makkah and Well of Zamzam. Also, Kaaba is within half a mile (1 km) and The Clock Towers is within 2 miles (3 km).

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.3 miles
  • King Fahad Gate - 8 min walk - 0.5 miles
  • The Clock Towers - 10 min walk - 0.6 miles
  • Kaaba - 11 min walk - 0.6 miles
  • Well of Zamzam - 12 min walk - 0.6 miles

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬5 min drive
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬9 min walk
  • ‪ALBAIK | البيك - ‬10 min walk
  • ‪لحظة كيف - ‬4 min drive
  • ‪Executive Lounge - ‬20 min walk

About this property

Tilal Jabal Alkabah

5-star luxury hotel near Great Mosque of Makkah
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The luxury Tilal Jabal Alkabah also features a complimentary children's club, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 251 guestrooms or units
  • Meeting rooms
  • Kid's club (free)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Tilal Jabal Alkabah offers 251 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

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Lobby sitting area
Novotel Makkah Thakher City
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 848 reviews
$40 nightly
The price is $48
Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 115 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free children's club
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 115 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 10000423

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah

Frequently asked questions

How close is Tilal Jabal Alkabah to the airport?

Tilal Jabal Alkabah is 57.6 mi (71-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at Tilal Jabal Alkabah ?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Tilal Jabal Alkabah on Mar 20, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tilal Jabal Alkabah have an airport shuttle?

Airport shuttle services are not available at Tilal Jabal Alkabah .

Does Tilal Jabal Alkabah offer free breakfast?

Free breakfast isn’t provided at Tilal Jabal Alkabah , but buffet breakfast is offered for a fee of SAR 75 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Tilal Jabal Alkabah ?

No, there is no casino at this hotel.

What time is check-in at Tilal Jabal Alkabah ?

Check-in begins at 6:00 PM.

Is there free parking at Tilal Jabal Alkabah ?

Free parking is not available at this hotel. Self parking is available for SAR 115 per day.

Does Tilal Jabal Alkabah have a pool?

Tilal Jabal Alkabah does not have a pool.

Does Tilal Jabal Alkabah have a restaurant?

Yes, there is a restaurant on site.

Does Tilal Jabal Alkabah have a spa?

There are no spa services available at this hotel.

How close is Tilal Jabal Alkabah to downtown Makkah?

Tilal Jabal Alkabah is 0.7 mi away from Makkah.

Tilal Jabal Alkabah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 256 reviews
Rating 8 - Good. 58 out of 256 reviews
Rating 6 - Okay. 23 out of 256 reviews
Rating 4 - Poor. 8 out of 256 reviews
Rating 2 - Terrible. 7 out of 256 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Fadumo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very professional. Little mixed up with my laggege..the phone at the room was not working even the they fixed ..but the food was the worst..it was very over priced the quality of the food wasn't match
Stayed 3 nights in Nov 2025

10/10 Excellent

Fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

10/10 Excellent

Ahmad Abdul

Stayed 5 nights in Aug 2025

10/10 Excellent

Abdumalik, Washington

All perfect!
Stayed 2 nights in Nov 2025

6/10 Okay

Fatema

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Stayed 2 nights in Oct 2025

2/10 Terrible

Abid

Disliked: Staff & service, property conditions & facilities, room comfort
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and good breakfast and good service
Stayed 4 nights in Oct 2025

10/10 Excellent

Obaid, Birmingham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Aws

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel, Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

SAQIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

akbar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good value for money hotel

What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
Stayed 3 nights in Apr 2025

8/10 Good

Md Saiful

Stayed 1 night in Apr 2025

10/10 Excellent

Faiza

Traveled with family

Exeptional

Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it 👍
Stayed 2 nights in Feb 2025

6/10 Okay

Salma

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Rami, Jerusalem

Traveled with family and small children
Staff need to have client orientation and be more friendly to visitors.
Stayed 2 nights in Dec 2024

8/10 Good

Kashif

Liked: Cleanliness
Location is a bit far from main gates to enter haram
Stayed 3 nights in Dec 2024

10/10 Excellent

Maxamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Naseeruddin

Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Ghaniat

Liked: Cleanliness
Disliked: Staff & service
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Oct 2024

10/10 Excellent

ikra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Abdulaziz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kamil

Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

Maher

Stayed 2 nights in Sep 2024