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Royal Al Mashaer Hotel

3.0 star property
3-star hotel near Great Mosque of Makkah, connected to a shopping center

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Photo gallery for Royal Al Mashaer Hotel

Cafe
Exterior
Lobby
1 bedroom, pillowtop beds, blackout drapes, free WiFi
Cafe

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Explore the area

Map
Al Aziziah General st., (Al Masjid Al Haram). PO Box 6672, Makkah, 24243
  • Faqih Mosque
    ‪1 min walk‬
  • Great Mosque of Makkah
    ‪4 min drive‬
  • Kaaba
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, pillowtop beds, blackout drapes, free WiFi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, pillowtop beds, blackout drapes, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 2 Bedrooms

1 bedroom, pillowtop beds, blackout drapes, free WiFi

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Double Room

1 bedroom, pillowtop beds, blackout drapes, free WiFi

Double Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, pillowtop beds, blackout drapes, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Makkah

Heart of Makkah.Your stay at this Al Mursalat hotel places you within 3 miles (5 km) of Great Mosque of Makkah and Kaaba. Also, Faqih Mosque is within half a mile (1 km) and Sheikh Abdul Aziz Ibn Baz Mosque is within 2 miles (3 km).

What's nearby

  • Faqih Mosque - 1 min walk - 0.0 miles
  • Great Mosque of Makkah - 4 min drive - 2.7 miles
  • Makkah Mall - 4 min drive - 2.3 miles
  • Kaaba - 4 min drive - 2.9 miles
  • Abraj Al-Bait Towers - 4 min drive - 3.1 miles

Getting around

  • Makkah Station - 20 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Makkah al Aziziah - ‬7 min walk
  • ‪البيك - ‬6 min walk
  • ‪شاورما ابو عرب - ‬11 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪Barn's - ‬5 min walk

About this property

Royal Al Mashaer Hotel

3-star hotel near Great Mosque of Makkah, connected to a shopping center
There's a restaurant on site. WiFi is free in public spaces. Royal Al Mashaer Hotel also features concierge services, a front-desk safe, and an ATM. Self parking is free.
  • 1 building
  • 198 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • Dining venue
Royal Al Mashaer Hotel offers 198 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations. This Makkah hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

Arabic, English

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Water fee: SAR 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and Apple Pay.

Property Registration Number 10006958

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served or allowed at Royal Al Mashaer Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Royal Al Mashaer Hotel Mecca
Royal Al Mashaer Hotel
Royal Al Mashaer Mecca
Royal Al Mashaer
Royal Al Mashaer Hotel Makkah/Mecca
Royal Al Mashaer Hotel Hotel
Royal Al Mashaer Hotel Makkah
Royal Al Mashaer Hotel Hotel Makkah

Frequently asked questions

How close is Royal Al Mashaer Hotel to the airport?

Royal Al Mashaer Hotel is 60 mi (75-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

Does Royal Al Mashaer Hotel have an airport shuttle?

Airport shuttle services are not available at Royal Al Mashaer Hotel.

Does Royal Al Mashaer Hotel offer free breakfast?

Royal Al Mashaer Hotel does not offer free breakfast.

Is there a casino at Royal Al Mashaer Hotel?

No, there is no casino at this hotel.

What time is check-in at Royal Al Mashaer Hotel?

Check-in start time: 4 PM; Check-in end time: 2:30 AM.

Is there free parking at Royal Al Mashaer Hotel?

This hotel offers free self parking.

Does Royal Al Mashaer Hotel have a pool?

Royal Al Mashaer Hotel does not have a pool.

Does Royal Al Mashaer Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Royal Al Mashaer Hotel have a spa?

There are no spa services available at this hotel.

How close is Royal Al Mashaer Hotel to downtown Makkah?

Royal Al Mashaer Hotel is 3.2 mi away from Makkah.

Royal Al Mashaer Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 50 reviews
Rating 8 - Good. 8 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 7 out of 50 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Muhammad

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Receptionist are not friendly.they need to add some more stuff for customers like there is no option for laundry as well as they need to start bus services
Stayed 5 nights in Mar 2025

10/10 Excellent

Rozi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Mar 2025

2/10 Terrible

Javed

Stayed 7 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and comfortable

I wasn't in most of my time at the hotel but when i was there i didn't have any problem. I woukd highly recommend good for the price too
Stayed 3 nights in Mar 2025

8/10 Good

Md Nuruddin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Adam

Stayed 4 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Amazing Staff. I Really Enjoyed My Stay Here, it’s Next To Everything including Kabba.
Stayed 1 night in Mar 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

abdinasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

8/10 Good

MOHAMED

Stayed 2 nights in Mar 2024

10/10 Excellent

Mariam

Stayed 6 nights in Mar 2024

2/10 Terrible

Carolyn

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
There are shopping centers but the area is FILTHY. THE LAST THING I EXPECTED WAS TRASH ALL OVER MECCA!!! Someone kept trying to open my room door at night and The water kept electrocuting me so much so I decided to move to another hotel. There is no microwave and the shower is two feet wide and you are basically on the floor. The water gets everywhere!!! The closet kept falling apart and the doors barely moved on them... I checked out early and they offered a refund. Then later Expedia says they denied me a refund. What a joke!
Stayed 16 nights in Feb 2024

2/10 Terrible

imran

Stayed 2 nights in Dec 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2023

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities
The staff were outstanding. They went beyond and above to make my stay enjoyable and I am very thankful for that.
Stayed 27 nights in Mar 2023

10/10 Excellent

Abdulaziz

Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't recommend

I checked into hotel but horrible experience. I won't recommend it if you are travelling from US or UK. Rooms do no seem clean, AC does not work properly. Rooms do not have enough light, table lamps were broken, restrooms are so small you can barely stand. No USB adapters and existing switches are type of old. Even the converter I took didn't work. Basic needs are not available. I checked out the next day as this hotel is far from Khana Kaaba and does not meet the expectations. They didn't give me refund yet and asked to contact Hotels.com which I tried. Hoping to get my refund soon. I will not recommend it to anyone.
Stayed 5 nights in Apr 2023

10/10 Excellent

Israr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Mohamed

Stayed 8 nights in Mar 2023

2/10 Terrible

Shamil

Stayed 10 nights in Mar 2023

8/10 Good

Mohamed

Stayed 15 nights in Feb 2023

10/10 Excellent

Akeel

Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Dec 2022