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Hotel Buena Vista

3.5 star property
3.5-star hotel near Matsumoto Castle

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Photo gallery for Hotel Buena Vista

Exterior
Meeting facility
Daily buffet breakfast (JPY 1980.00 per person)
Standard Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814
  • Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Matsumoto City Museum of Art
    ‪12 min walk‬
  • Matsumoto Castle
    ‪15 min walk‬

Room options

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Standard Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, Multiple Beds, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room, Multiple Beds, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Matsumoto

City center stay.Within a 10-minute walk of the hotel, you'll find Zenkyuin Temple and Fukashi Shrine. Matsumoto Timepiece Museum and Jorinji Temple are also within half a mile (1 km).

What's nearby

  • Matsumoto Timepiece Museum - 8 min walk - 0.4 miles
  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 12 min walk - 0.7 miles
  • Matsumoto Castle - 15 min walk - 0.8 miles
  • Asama Hot Spring - 5 min drive - 3.0 miles

Getting around

  • Matsumoto Station - 16 min walk
  • Okaya Station - 23 min drive

Restaurants

  • ‪ホテルブエナビスタ エグゼクティブラウンジ - ‬1 min walk
  • ‪ナゴミザ - ‬3 min walk
  • ‪料亭深志楼 - ‬1 min walk
  • ‪BEANS - ‬2 min walk
  • ‪酒房りしょう - ‬2 min walk

About this property

Hotel Buena Vista

3.5-star hotel near Matsumoto Castle
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Buena Vista. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

  • 190 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Buena Vista offers 190 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and children's slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Japanese

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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,320 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980.00 for adults and JPY 1320.00 for children
  • Self parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Frequently asked questions

Does Hotel Buena Vista have an airport shuttle?

Airport shuttle services are not available at Hotel Buena Vista.

How much does it cost to stay at Hotel Buena Vista?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Buena Vista on Jun 15, 2025 start from $76.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Buena Vista offer free breakfast?

Free breakfast isn’t provided at Hotel Buena Vista, but buffet breakfast is offered for a fee of JPY 1980.00 for adults and JPY 1320.00 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel Buena Vista?

No, there is no casino at this hotel.

What time is check-in at Hotel Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Buena Vista?

Free parking is not available at this hotel. Self parking is available for JPY 1100 per night.

Does Hotel Buena Vista have a pool?

Hotel Buena Vista does not have a pool.

Does Hotel Buena Vista have a restaurant?

Yes, there are 4 restaurants on site.

Does Hotel Buena Vista have a spa?

There are no spa services available at this hotel.

How close is Hotel Buena Vista to downtown Matsumoto?

Hotel Buena Vista is 0.7 mi away from Matsumoto.

Hotel Buena Vista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 328 out of 579 reviews
Rating 8 - Good. 194 out of 579 reviews
Rating 6 - Okay. 38 out of 579 reviews
Rating 4 - Poor. 11 out of 579 reviews
Rating 2 - Terrible. 8 out of 579 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 1 night in Jan 2025

10/10 Excellent

Soo Yeow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best onsen ever

Exceeded expectations. Great hospitality and the off site onsen was a very pleasant surprise.
Stayed 1 night in Dec 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Esty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to town centre

Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb.
Stayed 1 night in Sep 2024

4/10 Poor

Sjeel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
All very good, location was excellent and staff was always polite and friendly. Kudos guys!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

How do i turn the room lights off?

Great if you are travelling by train. We never got the Buena Vista, weather wasn't great, but enjoyed our stay. Make sure you work out the room light controls, before consuming any alcohol.
Stayed 1 night in Oct 2024

10/10 Excellent

SATOSHI

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

A lovely town

Pleasant staff. Lovely lobby with delicious desserts. Beds were a bit hard for my liking but that is a personal preference; our friends liked them. Small rooms but typical. Had nice shower. Town is not as tourist friendly as other areas so plan ahead for meals; many places don’t seat foreigners unless you are invited. We are convenience store foods. The American Burger restaurant seated us at lunch though. The castle is amazing and the mountains are spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Herma

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was fluent in English & helpful in explanation.
Stayed 1 night in Jun 2024

6/10 Okay

Leena

Liked: Cleanliness, staff & service
The room was not properly ventilated; it felt very stuffy and the central air was not working properly. Additionally, beds were very uncomfortable- very firm mattress and high firm pillows; bed sheets were also very rough and itchy.
Stayed 3 nights in Apr 2024

6/10 Okay

Vladislav

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Ahmad

Liked: Amenities
Clean and good services
Stayed 1 night in Nov 2023

10/10 Excellent

Balwantray, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot remember
Stayed 1 night in May 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff are very helpful. Breakfast is good. Good location. Convenient parking (btw they charged 1100JY) Room condition is fine; the decor is a bit old. The bathtub in one of our room is leaking, but we did not tell then to fix though since it was late and we were tried.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurant options; lots of convenience stores all over
Stayed 1 night in Nov 2022

8/10 Good

Chieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe property. It takes about 7minutes to walk there from Matsumoto Station. Breakfast is excellent.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021