Matsue Universalhotel

3.0 star property
Enjoy free breakfast at this Matsue hotel

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Exterior
Single Room, 1 Bedroom, Smoking | Free WiFi
Free daily buffet breakfast
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Shimane Prefectural Art Museum
    ‪11 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1

About the neighborhood

Matsue

In Matsue .Your stay at this Matsue hotel places you within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. Also, Ryusyouji Temple is within half a mile (1 km) and Shimane Prefectural Art Museum is within 2 miles (3 km).

What's nearby

  • Lake Shinji - 11 min walk - 0.6 miles
  • Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
  • Shimane Art Museum - 12 min walk - 0.7 miles
  • Shinjiko Ohashi Bridge - 15 min walk - 0.8 miles
  • Matsue Castle - 3 min drive - 1.6 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪庄や - ‬8 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Enjoy free breakfast at this Matsue hotel
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this Matsue hotel.

  • 316 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

How close is Matsue Universalhotel to the airport?

Matsue Universalhotel is 15.3 mi (31-min drive) away from the Izumo Airport (IZO) airport, the closest popular airport to the property.

How much does it cost to stay at Matsue Universalhotel ?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on Dec 14, 2025 start from $40.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matsue Universalhotel have an airport shuttle?

Airport shuttle services are not available at Matsue Universalhotel .

How close is Matsue Universalhotel to the beach?

This hotel is 9.4 mi (27-min drive) from Koura Beach.

Does Matsue Universalhotel offer free breakfast?

Matsue Universalhotel offers free buffet breakfast every day from 6:30 AM to 8:30 AM.

Is there a casino at Matsue Universalhotel ?

No, there is no casino at this hotel.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Matsue Universalhotel ?

Free parking is not available at this hotel.

Does Matsue Universalhotel have a pool?

Matsue Universalhotel does not have a pool.

Does Matsue Universalhotel have a restaurant?

Yes, there is a restaurant on site.

Does Matsue Universalhotel have a spa?

There are no spa services available at this hotel.

How close is Matsue Universalhotel to downtown Matsue?

Matsue Universalhotel is 0.2 mi away from Mihokan Onsen.

Reviews

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 53 out of 334 reviews
Rating 8 - Good. 99 out of 334 reviews
Rating 6 - Okay. 111 out of 334 reviews
Rating 4 - Poor. 45 out of 334 reviews
Rating 2 - Terrible. 26 out of 334 reviews

Reviews

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

TOSHIKI

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Takeshi

Disliked: Cleanliness
この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。 客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。
Stayed 1 night in Sep 2025

10/10 Excellent

Hemanth

Stayed 6 nights in Aug 2025

2/10 Terrible

KAORI

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Shino

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

masamitsu

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
いつも利用していて、過ごしやすいホテルですが、部屋の清掃、点検をもう少ししてほしいのがリアルな意見です またこれからも利用したいので応援しています。
Stayed 1 night in Aug 2025

10/10 Excellent

manabu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

ノゾミ

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

まんぞくです

冷房の効きが悪いのと、室内にすごくホコリのたまっているところ(ソファ前のテーブル)などあり残念だった。 スタッフさんは、とても丁寧に対応していて好感が持てた。食事も野菜があり食物繊維が取れてよかった。
Stayed 1 night in Aug 2025

2/10 Terrible

裕子

Traveled with family and small children, Business traveler
Disliked: Amenities
とにかく汚い。翌日はカビていたりして掃除も行き届いておらずベッドも壊れている。
Stayed 2 nights in Aug 2025

8/10 Good

あいり

Stayed 1 night in Aug 2025

8/10 Good

Tatsuya

Liked: Cleanliness, staff & service, amenities
夕食もついてます。夕食もバイキングだと尚可。
Stayed 2 nights in Aug 2025

8/10 Good

masamitsu

Disliked: Cleanliness
毛が落ちてる
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食は時間の都合により食べませんでしたが、朝食は少し早く会場を開けていただき、余裕ができうれしかったです。
Stayed 1 night in Aug 2025

6/10 Okay

こういち

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

MIZUKI

Stayed 1 night in Aug 2025

4/10 Poor

SINJI

Stayed 1 night in Aug 2025

10/10 Excellent

リョウタ

Stayed 1 night in Aug 2025

8/10 Good

SUSUMU

Stayed 1 night in Jul 2025

6/10 Okay

トシヤ

Traveled with partner
Disliked: Cleanliness
駅近で立地は最高。
Stayed 2 nights in Aug 2025

6/10 Okay

Kyoko

Stayed 2 nights in Aug 2025

6/10 Okay

Norihiro

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025