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New Hotel Le Quai - Vieux Port

4.0 star property
4-star hotel near Museum of European and Mediterranean Civilisations

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Photo gallery for New Hotel Le Quai - Vieux Port

Cozy dining area with shelves, tables, and comfortable seating.
Relax in a spacious room with a large bed, a wicker chair, and a window with curtains.
Classic architecture with ornate balconies and decorative moldings.
Enjoy breathtaking views of the bustling marina and historic cityscape from our hotel's elevated vantage point.
Experience the vibrant atmosphere of a bustling waterfront, where boats and cityscapes meet.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
2, Place Gabriel Péri, Marseille, Bouches-du-Rhone, 13001
  • Museum of European and Mediterranean Civilisations
    ‪14 min walk‬
  • Grand Port Maritime de Marseille
    ‪3 min drive‬
  • Velodrome Stadium
    ‪4 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace | Terrace/patio

Deluxe Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Marseille

City center retreat .Your stay at this Old Port of Marseille hotel places you within 2 miles (3 km) of Museum of European and Mediterranean Civilisations and Grand Port Maritime de Marseille. Timone Hospital and Velodrome Stadium are also within 3 miles (5 km).

What's nearby

  • Museum of European and Mediterranean Civilisations - 14 min walk - 0.8 miles
  • Grand Port Maritime de Marseille - 3 min drive - 1.5 miles
  • Timone Hospital - 4 min drive - 1.5 miles
  • Velodrome Stadium - 4 min drive - 2.2 miles
  • Marseille Provence Cruise Terminal - 10 min drive - 5.1 miles

Getting around

  • Vieux-Port Station - 2 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 14 min walk
  • Marseille - Provence Airport (MRS) - 31 min drive

Restaurants

  • ‪Brasserie OM - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Restaurant Miramar - ‬2 min walk
  • ‪1860 le Palais - ‬1 min walk
  • ‪Haagen dazs Marseille - ‬1 min walk

About this property

New Hotel Le Quai - Vieux Port

4-star hotel near Museum of European and Mediterranean Civilisations
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly New Hotel Le Quai - Vieux Port.

This 4-star Marseille hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1900
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
New Hotel Le Quai - Vieux Port offers 48 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French

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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Vieux Port
New Hotel Vieux Port
New Vieux Port
Vieux Port Hotel
New Hotel Marseille
New Hotel Vieux Port Marseille
New Vieux Port Marseille
New Hotel Vieux Port
New Le Quai Vieux Marseille
New Hotel Le Quai - Vieux Port Hotel
New Hotel Le Quai - Vieux Port Marseille
New Hotel Le Quai - Vieux Port Hotel Marseille

Frequently asked questions

How close is New Hotel Le Quai - Vieux Port to the airport?

New Hotel Le Quai - Vieux Port is 16.5 mi (31-min drive) away from the Marseille - Provence Airport (MRS) airport, the closest popular airport to the property.

Does New Hotel Le Quai - Vieux Port have an airport shuttle?

Airport shuttle services are not available at New Hotel Le Quai - Vieux Port.

How close is New Hotel Le Quai - Vieux Port to the beach?

This hotel is 14.9 mi (24-min drive) from Cassis Beach and 3.2 mi (7-min drive) from Prado Beach. Don't forget your sunscreen!

Does New Hotel Le Quai - Vieux Port offer free breakfast?

Free breakfast isn’t provided at New Hotel Le Quai - Vieux Port, but buffet breakfast is offered for a fee of EUR 14 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at New Hotel Le Quai - Vieux Port?

No, there is no casino at this hotel.

What time is check-in at New Hotel Le Quai - Vieux Port?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at New Hotel Le Quai - Vieux Port?

Free parking is not available at this hotel.

Does New Hotel Le Quai - Vieux Port have a pool?

New Hotel Le Quai - Vieux Port does not have a pool.

Does New Hotel Le Quai - Vieux Port have a spa?

There are no spa services available at this hotel.

How close is New Hotel Le Quai - Vieux Port to downtown Marseille?

New Hotel Le Quai - Vieux Port is 0.3 mi away from Marseille.

New Hotel Le Quai - Vieux Port Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 334 out of 1002 reviews
Rating 8 - Good. 457 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location with so much to do around it. The staff was wonderful, bed comfortable and we had a lovely view
Stayed 4 nights in Apr 2025

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

J'ai apprécié les petites attentions offertes par cet hôtel, les informations sont bien indiqués dans les chambres. La chambre est grande et propre. L'hôtel est bien situé pour visiter Marseille. Le personnel est attentionné. Je pourrais revenir dans cet hôtel si je reviens visiter Marseille.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is within walking distance of all major Vieux Port attractions as well as the official tourist office which is extremely helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Pearse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This lovely boutique hotel in the Vieux Port area of Marseille was just perfect. We had old world charm with modern convenience,
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommandation à 100%

La chambre et l'hôtel en général est très agréable, propre et spacieux. Plein de choses mises à disposition : serviettes, peignoirs, savon, bouilloire avec thés et café, bouteille d'eau, etc. Petit plus pour les démarches écologiques !
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Erick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hôtel très bien situé

Lieu particulièrement bien situé sur le vieux port. Excellent accueil à l'hôtel où l'on m'a proposé immédiatement un surclassement. Chambre grande et confortable, salle de bains au top. Vue sur le vieux Port. j'ai adoré. Petit déjeuner très complet et riche. Bref, j'avais réservé cet hôtel un peu par hasard sans être sur de rien, j'en suis finalement charmé. merci à vous
vue au réveil ;-)
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Staff not friendly

This is the 2nd time I have stayed at this hotel, mainly because of the location to the office I’m working from but on both occasions the male receptionists have been rude and unhelpful. I reported to reception a number of issues with my room, TV remote not working, table lamp not working and the telephone not working. I was told that you have to pick up the phone and wait two minutes for it to work. (I have not comments on this) While this is still a nice hotel in a great location I don’t think it would use this again because of the staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

mark

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

Mounia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

DANIEL LEONARDO

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was Amazing and wonderful.

The hotel was located less than 1 minute from the M1, amazing to goanywhere. The room clean and amenity was good. I will recommend this hotel and want to stay next time. I loved crepes on the breakfast menu.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made me pay for my hotel twice even though i showed him my bank statment showing i had already paid for the room. He just kept showing me a reciept saying it was refunded. Called my bank and agreed that it was already charged to my bank account. Terrible service save yourself the scam
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
LOVE the location of this hotel. Johan from the front desk provided amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2024

8/10 Good

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Audelia

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024