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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
4-star Art Deco hotel near Puerto Banús Marina

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Property video
3 bars/lounges, rooftop bar, lobby lounge
Classic Room | Balcony view
Designer store

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Place, Puerto Banús Marina
    ‪11 min walk‬
  • Place, Puerto Banús Beach
    ‪18 min walk‬
  • Airport, Málaga (AGP)
    ‪40 min drive‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, memory foam beds, minibar, in-room safe

Classic Room

8.6 out of 10
Excellent
(45 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite

8.0 out of 10
Very good
(12 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, Pool View

7.8 out of 10
Good
(7 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(35 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Gold)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Marbella

Puerto Banús stay.Within a 15-minute walk of this Puerto Banús hotel, you'll find Puerto Banús Marina and Centro Plaza. Also, Malaga Province Beaches is within half a mile (1 km) and Playas del Duque is within 2 miles (3 km).

What's nearby

  • Centro Plaza - 5 min walk - 0.3 miles
  • Playas del Duque - 7 min walk - 0.4 miles
  • El Corte Ingles Shopping Center - 11 min walk - 0.6 miles
  • Puerto Banús Marina - 11 min walk - 0.6 miles
  • Puerto Banús Beach - 18 min walk - 1.0 mile

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Rosas Cafe - ‬5 min walk
  • ‪Breathe - ‬4 min walk
  • ‪Ground - ‬5 min walk
  • ‪Cheat - ‬2 min walk
  • ‪spisa - ‬6 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

4-star Art Deco hotel near Puerto Banús Marina
Hard Rock Hotel Marbella – Puerto Banús offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

  • 383 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 1970
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Feb 22 - Feb 23
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 20 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

How close is Hard Rock Hotel Marbella – Puerto Banús to the airport?

Hard Rock Hotel Marbella – Puerto Banús is 36.9 mi (50-min drive) away from the Malaga Airport (AGP) airport, the closest popular airport to the property.

Does Hard Rock Hotel Marbella – Puerto Banús have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel Marbella – Puerto Banús.

How close is Hard Rock Hotel Marbella – Puerto Banús to the beach?

This hotel is a short 12-minute walk from Malaga Province Beaches and 12-minute walk from Playas del Duque. Don't forget your sunscreen!

Does Hard Rock Hotel Marbella – Puerto Banús offer free breakfast?

Hard Rock Hotel Marbella – Puerto Banús offers free buffet breakfast every day from 7:30 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel Marbella – Puerto Banús?

No, there is no casino at this hotel.

What time is check-in at Hard Rock Hotel Marbella – Puerto Banús?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hard Rock Hotel Marbella – Puerto Banús?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Hard Rock Hotel Marbella – Puerto Banús features 2 outdoor pools and an indoor pool.

Does Hard Rock Hotel Marbella – Puerto Banús have a restaurant?

Yes, there are 2 restaurants on site.

Does Hard Rock Hotel Marbella – Puerto Banús have a spa?

Pamper yourself with a day at Rock SPA, where you can enjoy massages.

How close is Hard Rock Hotel Marbella – Puerto Banús to downtown Marbella?

Hard Rock Hotel Marbella – Puerto Banús is 4.5 mi away from Marbella.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 985 reviews
Rating 8 - Good. 220 out of 985 reviews
Rating 6 - Okay. 87 out of 985 reviews
Rating 4 - Poor. 30 out of 985 reviews
Rating 2 - Terrible. 46 out of 985 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Steve

Stayed 3 nights in Oct 2025

2/10 Terrible

Paul, Tomball

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't give me the room i had reserved. The upgrade they offer is a standard room with pool view which isn't spectacular. Questionable people in the hallways and prostitutes all over even in the lobby at times. No secure elevators they didn't require a room key to get to your floor very unsecure. Bathroom vanity big enough for a toothbrush to lay on. The provided pump shower gel and shampoo didn't work. Called reception to request another room and that our room wasn't correct. Was told she would have whomever handled that would call back and never did. Also the so called casino was an absolute joke. Poker was 1 table not full and seemed strange. I would not recommend this hotel. There are better hotels situated in better locations than this one. Don't get it just for the price you get what you pay for and that's disappointment...dated, dungy and very small rooms. Thought i checked into a cheap cruise ship room. DON'T STAY HERE
Stayed 5 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was really nice, clean and smelt lovely. The rooms are small but comfy. The only reason I did not give 5 stars was check in was not great as we were not given towel cards, they had not put the correct bed as requested and no batteries for the tv remote. I had also requested for something special to be put in the room for a special birthday but they did not do anything which was a shame.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for music lovers
Stayed 2 nights in Oct 2025

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, amenities
Fantastic
Stayed 3 nights in Oct 2025

10/10 Excellent

Christoffer

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Hotel in a perfect location, close to beach which you can stroll along to marina. Great choice of food for breakfast Pools are beautiful, Lovely rooftop pool and bar Pleasant helpful staff Would 100% return to this hotel
View from rooftop pool
Amazing selection of fruit for breakfast
Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Kush

Stayed 3 nights in Oct 2025

10/10 Excellent

nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended for friends stay

Clean spacious room (gold suite) friendly and efficient staff and good food selection for breakfast and dinner. Pools and bar areas were clean and staff attentive. Short walk to beach and town.
Stayed 4 nights in Sep 2025

8/10 Good

Hardeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibes, good location and friendly staff but during busy times bar staff can be a bit stretched.
Stayed 3 nights in Oct 2025

10/10 Excellent

Endrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were nice and clean. Staff was exceptional. However, it’s worth noting classic rooms face a very busy main road and you can hear faint traffic noise in the room, making the balcony unusable unless you don’t mind the traffic. We also tried to emailed the hotel about parking 4 times beforehand but they did not response to any of the emails. Luckily it turned out there’s free parking on all the streets near the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Stayed 3 nights in Sep 2025

10/10 Excellent

Aala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Book the balcony view.
Stayed 1 night in Sep 2025

2/10 Terrible

Phoebe

Stayed 5 nights in Sep 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room good pool plenty of charging points needs a proper desk to work from
Stayed 4 nights in Sep 2025

2/10 Terrible

Abbey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK!

Disgusting! ANTS everywhere in our room couldn’t shift them everyday there was more! Maid didn’t clean sheets the whole week! Or clean the floor our feet was continuously dirty from the floor! Food - all breakfast eggs were watery could make you ill! lukewarm bacon sausages more! Staff - Rude
Stayed 7 nights in Sep 2025

2/10 Terrible

MAHER

Stayed 4 nights in Sep 2025

6/10 Okay

cynthia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
For the high prices, it’s an okay hotel. The rooms are decent, depending where your room is, you will have to walk a long distance to get to it from the elevator since they only have one. The gym wasn’t great, the breakfast buffet food was not good, the staff was not attentive, felt like an average hotel.
Stayed 3 nights in Aug 2025

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not receive any of the Expedia vip treatment. Staff unhelpful, unfriendly and did not greet warmly. Hotel felt like a 2* at best
Stayed 1 night in Sep 2025

6/10 Okay

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025