8/10 Bueno
Cathy B.
28 oct. 2024
Le gustó: Limpieza
Friends and Family getaway
Arriving at this home was very clean and spacious to accommodate our large group. There were a few issues.
First the texting suggestion to reach out to management was not working and any of my messages were not getting through. Second there was an air handler that was leaking and overflowing causing the water to leak into the hallway. I reached out right away but was not responded to over the weekend stating there was problem with their system. Someone was to be sent out on Monday to check that along with the plumbing issue of one of the toilets not flushing very well and no cold water in the sink in the master bathroom. This was explained that when checked would require plumbers to come in and cut into walls so would wait until we checked out. By Tuesday evening the air handler was leaking even more. I reached out again but again messages were not getting through so we had a lot of soaked towels that I was washing. I noticed the next day the air handler was not running at all. I messaged again and stated that it was no longer working. A tech was sent out right away and fixed the unit properly and was not leaking after that. We loved the clean spaciousness of the home and had a nice time at the pool once we had requested the heat to be turned on since it was a little on the cold side. The game room was very nice but no chalk for the pool table, no usable darts and ping pong paddles falling apart. Just an FYI to help make next rental better.
Cathy B.
Se hospedó 7 noches en octubre de 2024