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Makati Shangri-La, Manila

Property class: 5 and above
5-star luxury hotel near Greenbelt Shopping Mall

Choose dates to view prices

Photo gallery for Makati Shangri-La, Manila

Lobby
Front of property
Meeting facility
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪2 min walk‬
  • Place, Glorietta Mall
    ‪3 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3

About the neighborhood

Makati

Central Makati getaway .At this Makati Central Business District hotel, you'll be within a 5-minute walk of Greenbelt Shopping Mall and Glorietta Mall. Ayala Center and Ayala Triangle Gardens are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk - 0.0 miles
  • Greenbelt Shopping Mall - 2 min walk - 0.1 miles
  • Ayala Museum - 2 min walk - 0.1 miles
  • Ayala Triangle Gardens - 3 min walk - 0.2 miles
  • Glorietta Mall - 3 min walk - 0.2 miles

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪Blackbird - ‬4 min walk
  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Café - ‬6 min walk
  • ‪Lobby Lounge at Makati Shangri-La - ‬1 min walk
  • ‪Shang Palace - ‬4 min walk

About this property

Makati Shangri-La, Manila

5-star luxury hotel near Greenbelt Shopping Mall
Makati Shangri-La, Manila offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

12 meeting rooms and limo/town car service are available. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. A children's pool, multilingual staff, and gift shops/newsstands are also featured at the luxury Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Meeting rooms
  • 15780 sq ft of conference space
  • 1466 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Front of property - evening/night
Dusit Thani Manila
Makati Central Business District
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 2,874 reviews
$115 nightly
The price is $129
May 2 - May 3
Total with taxes and fees
Dusit Thani Manila

Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

How close is Makati Shangri-La, Manila to the airport?

Makati Shangri-La, Manila is 7 mi (28-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at Makati Shangri-La, Manila?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on May 24, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Makati Shangri-La, Manila have an airport shuttle?

Makati Shangri-La, Manila offers an airport shuttle 24 hours a day, for a charge of PHP 3900 per vehicle, one-way.

Does Makati Shangri-La, Manila offer free breakfast?

Free breakfast isn’t provided at Makati Shangri-La, Manila, but buffet breakfast is offered for a fee of PHP 1800 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Makati Shangri-La, Manila?

No, there is no casino at this hotel, but Newport World Resorts (7-min drive) and City of Dreams Manila (9-min drive) are nearby.

What time is check-in at Makati Shangri-La, Manila?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Makati Shangri-La, Manila?

This hotel offers free self parking and valet parking.

Does Makati Shangri-La, Manila have a pool?

Makati Shangri-La, Manila features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Makati Shangri-La, Manila have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine and garden views.

Does Makati Shangri-La, Manila have a spa?

This hotel has a spa, which features deep-tissue massages, body scrubs, and facials.

How close is Makati Shangri-La, Manila to downtown Makati?

Makati Shangri-La, Manila is 0.1 mi away from Makati.

Makati Shangri-La, Manila Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1000 reviews
Rating 8 - Good. 153 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

myline

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 6 nights in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Clean room, amenities and food
Stayed 1 night in Jan 2026

10/10 Excellent

Claire, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Love Makati Shang!!!!
Stayed 1 night in Jan 2026

8/10 Good

Eduardo

Stayed 1 night in Jan 2026

10/10 Excellent

Myla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Hotel Makati was incredible. I first checked in at the Fairmont, but the room was disappointing, so I switched to Shangri-La, which was the best decision. The staff was so welcoming. Erik's care and recommendations were spot on. Warren, our bellman, helped with all our luggage and made sure everything was perfect before heading back to the US. Our room was luxurious, and the views were amazing. Thanks to Moli, Mark, and Jerilyn for keeping everything perfect. Dining at The Circle, especially the breakfast buffet, was fantastic. Mama Belle and her team were so warm and inviting. The ladies at the Filipino dessert tables always made sure I had enough sweets. The bell staff was efficient and friendly, too. After the Fairmont experience, Shangri-La was just a breath of fresh air. Amazing service, kind staff, and luxurious rooms made it feel like home. I highly recommend it for anyone visiting Makati and can't wait to return!
Friendly breakfast attendant
Stayed 5 nights in Jan 2026

10/10 Excellent

Victoria, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, large rooms, and the breakfast offered a nice selection
Stayed 2 nights in Jan 2026

10/10 Excellent

Jenny

Stayed 2 nights in Jan 2026

10/10 Excellent

Nanette

Liked: Amenities, property conditions & facilities
Great swrvcie
Stayed 1 night in Jan 2026

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always 6 star service. Special shout out to Waten at concierge
Stayed 2 nights in Jan 2026

10/10 Excellent

sando

Stayed 2 nights in Jan 2026

10/10 Excellent

nova

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were the best part of the hotel. Everyone we encountered were very helpful and professional. The hotel were a little outdated in some parts but location is good for shopping, dining and transportation
Stayed 1 night in Jan 2026

10/10 Excellent

Sherryl Anne

Liked: Cleanliness, staff & service, amenities
Excellent, early check In and complimentary breakfast so early morning and after the long flight is very comforting. Love the hospitality of the stuff. And will tell friends how our stay in shangrila makati. Keep in the good work ! Mabigat !happy
Stayed 1 night in Jan 2026

10/10 Excellent

CYNTHIA

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were very good, the complimentary bottles of water every day. The staff were also very courteous and prompt!
Stayed 3 nights in Jan 2026

10/10 Excellent

Eliseo, Long Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff; large room; convenient location. Close to shops and restaurants. Clean rooms. Well decorated lobby. And, easy check-in and check out.
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Clean and lovely room. Spacious. All staff are courteous.
Stayed 2 nights in Jan 2026

10/10 Excellent

Concordia, Bloomfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet options were delicious, and most of the staff were courteous. The place was clean. Belle, in the breakfast buffet section was great at checking in with customers.
Stayed 5 nights in Jan 2026

10/10 Excellent

Achim

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Great staff and breakfast.
Stayed 4 nights in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spectacular and of highest standards. The staff were receptive, courteous and very knowledgeable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Caresse

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Jan 2026

10/10 Excellent

Sandor

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely clean and attentive!
Stayed 5 nights in Jan 2026

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, friendly staff were very attentive to my needs. The room were exceptionally clean. Certainly I would come back.
Stayed 3 nights in Jan 2026

8/10 Good

Tony, Hayward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not try the breakfast buffet but one morning we ordered one fried eggs breakfast at the lounge area because there were few people there and was told wait was 20-30 minutes. It took over an hour for the breakfast to arrive and was cold when finally delivered! Told the manager of the lounge and she apologized but no explanation. We should have left after 30 minutes since we had plans and limited time but they kept saying it was coming. Strangely they had no Chardonnay wine at the bar by the glass. I thought maybe it was not available in the Philippines but it was available at every other hotel we stayed in the country and at the supermarket. The people at the concierge desk were very helpful. One strange thing is that they close the bar at 4 pm (to prepare for dinner I was told). When most bars start Happy Hour they close! Had dinner at the restaurant by the bar and I ordered the “Scottish Trout”. It was Salmon! I told the waitress that they are either cooking the wrong fish or it is a real bad translation of salmon. The coffee latte the serve is the size of an espresso shot. Lot of things didn’t make sense. It is a high class, expensive hotel and I’m sure many people love it but I won’t return since there are better choices for me at that price range. I got the impression they cater to the Asian market.
Stayed 3 nights in Dec 2025

8/10 Good

Yafah Sara

Liked: Cleanliness, staff & service, amenities
My stay was great. All the staff were very very courteous and helpful. My only reason for 4 stars is that there was an old/mold smell coming from either the AC in my room or somewhere which often affected my sinuses. Everything else was great.....food and service!
Stayed 8 nights in Jan 2026

10/10 Excellent

Dr. Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Makati Shang
Stayed 1 night in Jan 2026