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Relais & Châteaux Heritage Madrid

5.0 star property
5-star luxury hotel near Lazaro Galdiano Museum

Choose dates to view prices

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Junior Suite | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area
Reception
Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Diego de León, 43, Madrid, 28006
  • Bernabéu Stadium
    ‪3 min drive‬
  • Prado Museum
    ‪4 min drive‬
  • El Retiro Park
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (Interior)

Double Room, Mobility Accessible (Interior) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Room, Mobility Accessible (Interior)

  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room (Interior)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room with Parking (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room with Parking (Interior)

10.0 out of 10
Exceptional
(3 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Madrid

Salamanca stay.With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of Lazaro Galdiano Museum and 2 miles (3 km) of Bernabéu Stadium. Thyssen-Bornemisza National Museum and El Retiro Park are also within 3 miles (5 km).

What's nearby

  • Bernabéu Stadium - 3 min drive - 1.6 miles
  • Gran Via - 4 min drive - 1.6 miles
  • Prado Museum - 4 min drive - 2.0 miles
  • El Retiro Park - 5 min drive - 2.5 miles
  • Royal Palace of Madrid - 6 min drive - 2.4 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

5-star luxury hotel near Lazaro Galdiano Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Relais & Châteaux Heritage Madrid.

This 5-star Madrid hotel is smoke free.

  • 46 guestrooms or units
  • Meeting rooms
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Relais & Châteaux Heritage Madrid offers 46 accommodations with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

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Lobby

Barceló Emperatriz

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,003 reviews
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The price is $211
Jul 23 - Jul 24
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Weight limit: 15 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

How close is Relais & Châteaux Heritage Madrid to the airport?

Relais & Châteaux Heritage Madrid is 7.2 mi (11-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Relais & Châteaux Heritage Madrid have an airport shuttle?

Relais & Châteaux Heritage Madrid offers an airport shuttle 24 hours a day, at scheduled times, for a charge of EUR 170 per vehicle, roundtrip.

Does Relais & Châteaux Heritage Madrid offer free breakfast?

Free breakfast isn’t provided at Relais & Châteaux Heritage Madrid, but buffet breakfast is offered for a fee of EUR 35 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Relais & Châteaux Heritage Madrid?

No, there is no casino at this hotel, but Casino Gran Via (5-min drive) is nearby.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Relais & Châteaux Heritage Madrid?

Free parking is not available at this hotel.

Does Relais & Châteaux Heritage Madrid have a pool?

Relais & Châteaux Heritage Madrid does not have a pool.

Does Relais & Châteaux Heritage Madrid have a restaurant?

Yes, there is a restaurant on site.

Does Relais & Châteaux Heritage Madrid have a spa?

There are no spa services available at this hotel.

How close is Relais & Châteaux Heritage Madrid to downtown Madrid?

Relais & Châteaux Heritage Madrid is 1.8 mi away from Madrid.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 434 out of 506 reviews
Rating 8 - Good. 57 out of 506 reviews
Rating 6 - Okay. 10 out of 506 reviews
Rating 4 - Poor. 2 out of 506 reviews
Rating 2 - Terrible. 3 out of 506 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay at this amazing property. The staff were extremely friendly, helpful and charming. The hotel room was beautiful and the breakfast & coffee were top notch. The rooftop patio is amazing and has a great vibe. Great location in the Salamanca district. Close enough to the center that I could walk to Parque El Retiro, but at the same time, the perfect distance outside the center to ensure peace and quiet at night. Would definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Sanjeev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with wonderful breakfast. Helpful staff. Rooms are immaculate with a very comfortable bed. Separate bath and shower. Decor of the hotel is also plush with beautiful chandeliers. Our only disappointment was dinner in their 2 Michelin star restaurant. Food was not good at all. Waste of money.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels just like home

The stay was amazing, which is why I will be returning in a few months. Staff is so welcoming and professional. Very attentive to each customers needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rogelio, San Pedro Garza Garcia

Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Camilo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The staff is also amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kseniia, Merida

Stayed 6 nights in Feb 2025

10/10 Excellent

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

This Is my First experiencia with R&C in Spain. Beautiful place. Excellent service and staff. Will return and stay in the future definitively
Stayed 4 nights in Feb 2025

10/10 Excellent

ben, edina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel. Checks all the boxes for what it purports to be
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristian, Miami

Stayed 3 nights in Feb 2025

10/10 Excellent

Yeon Suk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ernest

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5stars

Wonderful experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Tatiana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time staying at the Heritage Madrid hotel. It has a perfect location and very friendly and helpful staff. Can’t wait to be back!
Stayed 6 nights in Jan 2025

10/10 Excellent

Asterios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

aabha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience - highly recommended

This hotel is in the Salamanca barrio. It's a cool part of town and the hotel itself was fantastic - luxurious and the staff was competent. Very impressed.
Stayed 3 nights in Jan 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch location, staff, hotel, room, amenities. Nothing about the hotel was plain and simple. Elegant and tastefully done. Bed was very comfortable. The room was so inviting you wouldn't mind staying in and ordering room service. Staff made us feel special, accommodating every request we made! Stayed for 3 nights and came back for one more night ( within the same vacation) because it was that good! The experience wasn't perfect but Juan( hotel manager) was there to put things back in order.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lyn

Stayed 2 nights in Dec 2024

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

gonzalo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

RALPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Fergus

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was tiny and the bathroom is literally in the room Not much to offer at this hotel As a gold member the hotel also didn’t upgrade us or anything
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room and helpful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness
Nice
Stayed 1 night in Jul 2024