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Pestana Collection Plaza Mayor

4.0 star property
4-star spa hotel near Plaza Mayor

Choose dates to view prices

Photo gallery for Pestana Collection Plaza Mayor

Couples treatment rooms, sauna, body treatments, aromatherapy
Lunch and dinner served
Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace
Lunch and dinner served
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Imperial, 8, Madrid, 28012
  • Place, Plaza Mayor
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

9.6 out of 10
Exceptional
(29 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Superior Room (Plaza Mayor)

9.8 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor | Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Loft

Loft | Minibar, in-room safe, desk, laptop workspace

Loft

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Suite (Plaza Mayor)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus

Minibar, in-room safe, desk, laptop workspace

Superior Plus

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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Madrid Centro
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 2,268 reviews
$310 nightly
The price is $342
Mar 15 - Mar 16
Total with taxes and fees
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About the neighborhood

Madrid

City center stay.You'll be steps from Plaza Mayor and within a 10-minute walk of Royal Palace of Madrid with a stay at this Madrid Centro hotel. Thyssen-Bornemisza National Museum and Prado Museum are also within 2 miles (3 km).

What's nearby

  • Plaza Mayor - 1 min walk - 0.1 miles
  • San Miguel Market - 2 min walk - 0.1 miles
  • Royal Palace of Madrid - 6 min walk - 0.4 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Gran Via - 8 min walk - 0.5 miles

Getting around

  • Madrid Principe Pio Station - 2 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪Bar La Campana - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬3 min walk
  • ‪Taberna Corrientes - ‬2 min walk

About this property

Pestana Collection Plaza Mayor

4-star spa hotel near Plaza Mayor
Pestana Collection Plaza Mayor offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness center, and a library are also featured at Pestana Collection Plaza Mayor.

This 4-star Madrid hotel is smoke free.

  • 87 guestrooms or units
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Pestana Collection Plaza Mayor offers 87 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Front of property
UMusic Hotel Madrid
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 834 reviews
$265 nightly
The price is $292
Mar 2 - Mar 3
Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

How close is Pestana Collection Plaza Mayor to the airport?

Pestana Collection Plaza Mayor is 14.1 mi (33-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Pestana Collection Plaza Mayor?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Pestana Collection Plaza Mayor on Mar 1, 2026 start from $229.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pestana Collection Plaza Mayor have an airport shuttle?

Airport shuttle services are not available at Pestana Collection Plaza Mayor.

Does Pestana Collection Plaza Mayor offer free breakfast?

Free breakfast isn’t provided at Pestana Collection Plaza Mayor, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 13 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Pestana Collection Plaza Mayor?

No, there is no casino at this hotel, but Casino Gran Via (11-min walk) is nearby.

What time is check-in at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pestana Collection Plaza Mayor?

Free parking is not available at this hotel.

Does Pestana Collection Plaza Mayor have a pool?

Pestana Collection Plaza Mayor features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 7:00 PM.One of the pools is closed seasonally each year from October 6 to May 31.

Does Pestana Collection Plaza Mayor have a restaurant?

Yes, there is a restaurant on site.

Does Pestana Collection Plaza Mayor have a spa?

This hotel has a spa, which features hot stone massages, reflexology, and facials.

How close is Pestana Collection Plaza Mayor to downtown Madrid?

Pestana Collection Plaza Mayor is 0.2 mi away from Madrid.

Pestana Collection Plaza Mayor Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1012 reviews
Rating 8 - Good. 129 out of 1012 reviews
Rating 6 - Okay. 31 out of 1012 reviews
Rating 4 - Poor. 13 out of 1012 reviews
Rating 2 - Terrible. 14 out of 1012 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

david

Great hotel and location
Stayed 4 nights in Nov 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2025

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about our experience here! The staff was awesome & stored our bags so we could explore before check-in, our room was ready a little earlier than anticipated so we got to get up quicker, our rooms view was amazing and the location is perfect! The bed and pillows were comfortable and the room layout was convenient and well thought out. When we requested anything additional, it for delivered quickly and with a smile. When we come back to Madrid in the future, we will 10000% be staying here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Romary

Stayed 1 night in Nov 2025

8/10 Good

Irakli, WARRINGTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Easy access to everywhere
Stayed 4 nights in Nov 2025

10/10 Excellent

Myrta, Trujillo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

Brent, Atlantic Highlands

Stayed 3 nights in Oct 2025

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with rich history. Great location walking distance to most sightseeing. Best part of the property is to stay at the historic section which makes the experience legendary.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and lovely hotel and staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

chuck

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff was very accomodating
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, this hotel is A+++! We loved everything about it. Our room was so cool, on the 4th floor overlooking the Plaza Mayor. The lighting throughout the hotel and in our room is awesome and romantic! The restaurant decor is fabulous and the staff were all top notch. We would have loved to use the beautiful spa but ran out of time. I might return to Madrid just to stay here again! Loved it so much. Thank you all!
Stayed 4 nights in Oct 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean. Glad we were only there for one night
Stayed 1 night in Oct 2025

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic stay. Team is very welcoming and accommodating. Breakfast has good options for everyone, make to order service is quick. Even though the location of the hotel is in the busy touristy area, inside the building is very peaceful and quiet. Easy walk to all main attractions, restaurants, coffee shops and shopping. Very safe. Will recommend.
Stayed 5 nights in Oct 2025

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and rooms with view to the Plaza Mayor. Staff is welcoming and helpful at all times. I will stay here every time I visit Madrid.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kirsten Ute

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to stay in Madrid. Super friendly staff, amazing breakfast buffet and lovely spa attendees. Everything was amazing. Would stay here again any time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right on the Plaza Mayor and walkable to most major attractions as well loads of dining options. Really friendly staff made us feel very welcome with complimentary water and chocolate every day. A bonus having the spa to relax in after a day sightseeing.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, close to awesome dining and shopping, and the staff were all so helpful! The room was adorable, especially with the Juliet balcony. We would choose this hotel again, if and when we get to revisit Madrid from the states.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jihad, medfield

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located. Wonderful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Luis, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a few days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - very trendy, clean, upscale. great service
Stayed 1 night in Sep 2025

8/10 Good

Kiran

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room; comfy bed; only downside is no windows in the bedroom section.
Stayed 4 nights in Sep 2025