Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Eco-certified hotel near Plaza de España - Princesa

Choose dates to view prices

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

3 restaurants, dinner, brunch served; Spanish cuisine
Staircase
Rooftop terrace
Premium bedding, minibar, in-room safe, desk
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available

Explore the area

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Royal Palace of Madrid
    ‪5 min walk‬
  • Prado Museum
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

One Bedroom Master Suite Red Level

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Penthouse Suite Red Level

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Presidential Penthouse Suite Red Level

  • 1399 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Royal Suite

  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms (Red Level)

  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

Supreme Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms (Red Level, 4+1)

  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

Red Level, Junior Suite, Terrace

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 3 Bedrooms

  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Family Room (3+1)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

Classic Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Red Level 2 adults+ 2 children)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Red Level, Deluxe Room

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 1 Bedroom

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Junior King Suite With Terrace Red Level

  • Sleeps 2
  • 1 King Bed

Family Supreme Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

One Bedroom King Suite Red Level

  • Sleeps 2
  • 1 King Bed

Deluxe Red Level Twin Room

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Master Twin Suite Red Level

  • Sleeps 2
  • 2 Twin Beds

Classic Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium King Room

  • Sleeps 2
  • 1 King Bed

Supreme King Room

  • Sleeps 2
  • 1 King Bed

Junior King Suite Red Level

  • Sleeps 2
  • 1 King Bed

One Bedroom Master Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Penthouse Suite Red Level

  • Sleeps 2
  • 1 King Bed

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

Supreme Twin Room

  • Sleeps 2
  • 2 Twin Beds

Junior Twin Suite Red Level

  • Sleeps 2
  • 2 Twin Beds

Three Bedroom Suite Red Level

  • Sleeps 8
  • 1 Double Bed

Presidential Penthouse Twin Suite Red Level

  • Sleeps 2
  • 2 Twin Beds

Presidential Penthouse Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Red Level Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Suite

  • Sleeps 6
  • 1 Double Bed

Supreme Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Presidential Penthouse Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Twin Suite Red Level

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Master King Suite Red Level

  • Sleeps 2
  • 1 King Bed

Royal Suite Red Level

  • Sleeps 2
  • 1 King Bed

Junior Suite With Terrace Red Level

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite Red Level

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Royal Theatre and within a 5-minute walk of Plaza de España - Princesa. Plaza de Oriente and Sabatini Gardens are also within half a mile (1 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 5 min walk - 0.3 miles
  • Plaza Mayor - 7 min walk - 0.4 miles
  • Prado Museum - 3 min drive - 1.1 miles

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel near Plaza de España - Princesa
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa, a health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A seasonal outdoor pool, a rooftop terrace, and a library are also featured at the eco-certified Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This Madrid hotel is smoke free.

  • 180 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1851
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

How close is Palacio de los Duques Gran Meliá - The Leading Hotels of the World to the airport?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is 10.5 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on Jul 20, 2025 start from $416.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have an airport shuttle?

Airport shuttle services are not available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free breakfast?

Free breakfast isn’t provided at Palacio de los Duques Gran Meliá - The Leading Hotels of the World, but buffet breakfast is offered for a fee of EUR 42 per person. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, there is no casino at this hotel.

What time is check-in at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Free parking is not available at this hotel. Valet parking is available for EUR 35 per day.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a pool?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a seasonal outdoor pool.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a restaurant?

There are 3 onsite restaurants, offering options like Spanish cuisine, garden views, and brunch.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a spa?

This hotel has a spa, which features massages, body scrubs, and facials.

How close is Palacio de los Duques Gran Meliá - The Leading Hotels of the World to downtown Madrid?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is 0.4 mi away from Madrid.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 670 out of 781 reviews
Rating 8 - Good. 80 out of 781 reviews
Rating 6 - Okay. 20 out of 781 reviews
Rating 4 - Poor. 7 out of 781 reviews
Rating 2 - Terrible. 4 out of 781 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Staff was incredibly attentive to every detail and request. Highly recommend booking a room that has the Concierge Level access
Stayed 2 nights in Mar 2025

10/10 Excellent

Merrill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very incredible service, food, the staff were truly amazing and welcoming, attending to all our needs.
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
A truly wonderful hotel in Madrid, staff most attentive and helpful, great food, would recommend to those looking for something special
Stayed 1 night in Mar 2025

10/10 Excellent

Evangelia

Stayed 6 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel and great staff

Beautiful hotel very well located and excellent staff - very friendly very helpful. The best I have experienced in recent times. The room was very tiny and the bathroom didn’t need a bath - made it very difficult.
Stayed 2 nights in Mar 2025

2/10 Terrible

Elin Llywelyn

Stayed 3 nights in Feb 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Malini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch central hotel

Location was very central to most attractions but yet on a quiet street. Very professional staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Valencia

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palacio Dukes Duques-Must Stay!!!!!

We enjoyed the warm hospitality and had a relaxing stay. We had an outstanding experience-the staff were welcoming and friendly. They provided top customer service & and the rooms were luxurious, well maintained and comfortable. We paid extra for dining in and enjoyed the amenities. The food was amazing, all the attractions, accommodations, dining options, and transportation were close by. We enjoyed the hotels Spa services & recommend them highly. I would give this a 12/10 review.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alexander

Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Orson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star experience all around.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice *borat voice*
Stayed 1 night in Feb 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, fantastic breakfast, good size rooms for a family.
Stayed 5 nights in Feb 2025

10/10 Excellent

Pietro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hasta pronto
Stayed 5 nights in Jan 2025

10/10 Excellent

Dritan

Liked: Cleanliness, staff & service, property conditions & facilities
The best...10 stars staff
Stayed 1 night in Feb 2025

10/10 Excellent

Kamal Chandulal, Abbots Langley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an amazing experience All the staff were exceptional , polite , accommodating and a pleasure to be around. We loved our stay . Thank you for making this trip something we will cherish . Madrid ♥️
Stayed 4 nights in Jan 2025

8/10 Good

Yvonne, Jupiter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in the city of Madrid it is amazingly quiet. Walking up or down a few streets you are in the real lively world of Madrid
Stayed 5 nights in Jan 2025

8/10 Good

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación minutes away from attractions and súper great attentive staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only have good things to say about our stay. The staff all around was amazing. Great location and beautiful Hotel. We will be back!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Very smart and luxurious feeling
Stayed 2 nights in Oct 2024