Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

4.0 star property
4-star boutique hotel near Gran Via

Choose dates to view prices

Photo gallery for Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Hallway
Junior Suite, 2 Twin Beds, Balcony | Minibar, in-room safe, individually decorated, individually furnished
Interior
Interior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

Standard Twin Room

9.4 out of 10
Exceptional
(90 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(22 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Madrid

Madrid Centro stay.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Plaza Mayor and Puerta del Sol are also within half a mile (1 km).

What's nearby

  • San Miguel Market - 3 min walk - 0.2 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de España - Princesa - 5 min walk - 0.3 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 5 min walk - 0.3 miles

Getting around

  • Callao Station - 3 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 32 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Hotel Intur Palacio San Martín - ‬1 min drive
  • ‪Strong Disco - ‬2 min walk
  • ‪Chocolatería Valor - ‬1 min walk

About this property

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

4-star boutique hotel near Gran Via
Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur

Hotel Intur Palacio

Hotel Intur Palacio San Martin

Hotel Palacio San Martin

Hotel Palacio San Martin Intur

Intur Palacio San Martin

Intur Palacio San Martin Hotel

Palacio Intur San Martin

Palacio San Martin

Palacio San Martin Intur

Intur Palacio San Martin Hotel Madrid

Hotel Intur Palacio San Martin Madrid

Intur Palacio San Martin Madrid

Frequently asked questions

How close is Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites to the airport?

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is 10.4 mi (32-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites on May 31, 2026 start from $253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have an airport shuttle?

Airport shuttle services are not available at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites offer free breakfast?

Free breakfast isn’t provided at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites, but buffet breakfast is offered for a fee of EUR 23 for adults and EUR 23 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

No, there is no casino at this hotel, but Casino Gran Via (8-min walk) is nearby.

What time is check-in at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

Free parking is not available at this hotel.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have a pool?

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites does not have a pool.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have a spa?

There are no spa services available at this hotel.

How close is Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites to downtown Madrid?

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is 0.2 mi away from Madrid.

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 835 out of 1087 reviews
Rating 8 - Good. 178 out of 1087 reviews
Rating 6 - Okay. 44 out of 1087 reviews
Rating 4 - Poor. 15 out of 1087 reviews
Rating 2 - Terrible. 15 out of 1087 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok
Stayed 2 nights in May 2026

8/10 Good

Eduardo, McHenry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Mar 2026

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, amenities
The room was great! Perfect size even for little old me. Great location
Stayed 3 nights in Feb 2026

2/10 Terrible

JACQUELINE

Disliked: Cleanliness, staff & service, amenities
I don't normally go out of my way to write negative reviews but this one has to be said because I'm so surprised this place has such a high rating and is considered a 4 star hotel... When I first checked in, the bathroom in my room was covered in someone else's hair - the amount was excessive and I took photos just in case reception didn't believe me (those aren't my hair because mine are a lot thicker). The wifi in this place also barely works, I've had to hotspot on international data throughout my two days here and I haven't been able to get any work done. The facilities in this hotel are also really dated. Why does the fridge not work? Last night I bought two bottles of fresh squeeze juices to store in the fridge overnight, but because the fridge isn’t working, the juices were spoiled. I’ve asked the front desk to send someone to fix it and so far no one has. The walls have holes, etc. The only redeeming quality about this place is the location, it is quite central to a lot of shopping.
Stayed 3 nights in Feb 2026

10/10 Excellent

ANA, Houston

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay. The staff was wonderful and made us feel very welcome. The room was small, but it was comfortable and had a cozy atmosphere. Highly recommended.
Stayed 2 nights in Jan 2026

10/10 Excellent

Liisa

Business traveler
Liked: Cleanliness, staff & service, amenities
Relaxing lounge area, central location, nice large room
Stayed 2 nights in Feb 2026

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities
Excellent location, within walking distance of major landmarks and shopping areas. The rooms are comfortable, functional, and beautifully decorated. Highly recommended.
Stayed 4 nights in Feb 2026

10/10 Excellent

Nils

Stayed 1 night in Feb 2026

10/10 Excellent

Alison Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great location within easy walking distance to main attractions. Room was clean with everything we needed and a comfortable bed. Staff were friendly and helpful and breakfast selection available until 11 which is ideal for a restful holiday. Would love to return.
Stayed 4 nights in Jan 2026

8/10 Good

Lorenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent location.
Stayed 1 night in Jan 2026

8/10 Good

Lady T

Stayed 1 night in Jan 2026

4/10 Poor

Ovidiu Adrian

Traveled with group
Liked: Cleanliness
The service was shocking. The bearded guy at reception barely acknowledged us the whole time we were waiting to check in/check out. I asked if he had a charger for my phone-he rolled his eyes as hard as he could. I ordered some food at drinks in the restaurant whilst waiting for the to be ready and they messed that up as well. On the plus side the room was clean and the location was great. Would I stay here again in the future? Absolutely not.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tracey, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, wonderful living decor lobby, and right in the heart of it all. Very walkable area. Will definitely stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 4 nights in Jan 2026

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Victor

Excellent Hotel in a great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Luis Alberto

Stayed 1 night in Dec 2025

10/10 Excellent

Delly Zareth Gonzalez Betancourth y Jose Raul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Good location. Walkable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel! Very clean, Great location, Great service. The breakfast is limited but of good quality. The location shines above all. Highly recommended!
Stayed 3 nights in Dec 2025

10/10 Excellent

Angelica

Stayed 1 night in Dec 2025

10/10 Excellent

Giselle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel. Slightly smelly room at check in.
Stayed 1 night in Dec 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service
The staff is dedicated and courteous. They understand hospitality. beware as you expect elevators and stairs to all rooms at a 4 star. not this one. great location.
Stairs to bedrooms
nice lobby area at the Former US Embassy
Stayed 2 nights in Nov 2025