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Hotel Europa

3.0 star property
3-star hotel near Puerta del Sol, connected to a rail/subway station

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Photo gallery for Hotel Europa

City view
Front of property
Breakfast, lunch, dinner served; Spanish cuisine
Premium Triple Room, Terrace | Balcony
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(108 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(29 reviews)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(36 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(33 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.4 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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  • Free WiFi
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About the neighborhood

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Puerta del Sol and within a 5-minute walk of Gran Via. Plaza Mayor and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Santa Ana - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Casa Labra - ‬1 min walk

About this property

Hotel Europa

3-star hotel near Puerta del Sol, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Front of property
Petit Palace Puerta del Sol
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,001 reviews
$128 nightly
The price is $141
Mar 16 - Mar 17
Total with taxes and fees
Petit Palace Puerta del Sol

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

How close is Hotel Europa to the airport?

Hotel Europa is 10 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hotel Europa have an airport shuttle?

Airport shuttle services are not available at Hotel Europa.

Does Hotel Europa offer free breakfast?

Free breakfast isn’t provided at Hotel Europa, but buffet breakfast is offered for a fee of EUR 14 for adults and EUR 14 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Europa?

No, there is no casino at this hotel, but Casino Gran Via (5-min walk) is nearby.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Europa?

Free parking is not available at this hotel. Self parking is available for EUR 25.00 per day.

Does Hotel Europa have a pool?

Hotel Europa does not have a pool.

Does Hotel Europa have a restaurant?

Hotel Europa is home to Café Europa, which features Spanish cuisine and light fare.

Does Hotel Europa have a spa?

There are no spa services available at this hotel.

How close is Hotel Europa to downtown Madrid?

Hotel Europa is 0.1 mi away from Madrid.

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1019 reviews
Rating 8 - Good. 194 out of 1019 reviews
Rating 6 - Okay. 53 out of 1019 reviews
Rating 4 - Poor. 22 out of 1019 reviews
Rating 2 - Terrible. 12 out of 1019 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Itsel

Stayed 7 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding all the time and the location was ideal. The room clean and Spotless....best to stay !
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are many wonderful things to say about Hotel Europa. The location is incredible, the staff is fantastic, and the rooms are modern and comfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are many wonderful things to say about the Hotel Europa. The location on the Plaza de Puerta del Sol makes it easy to walk to many of the major sites and enjoy the lively atmosphere of Madrid. It is also just steps from the Metro and Cercanias trains. The staff is friendly and always ready to help. The rooms are clean and comfortable with a large bathroom. I will definitely stay here again when I return to Madrid, though I will take a taxi to and from the airport (33 euros), because it required several transfers using public transportation.
Stayed 1 night in Dec 2025

10/10 Excellent

Arzi, Rego Park

Stayed 1 night in Dec 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities
Nice staff, area is perfectly located. Unfortunately very noisy
Stayed 2 nights in Dec 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service
clean rooms. great noise reduction windows. courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalia

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was spotless, great for a triple bed room. Breakfast is okay, but location made up for everything!
Stayed 5 nights in Nov 2025

6/10 Okay

Anil, Troy

Traveled with family
Liked: Cleanliness
A lot of noise in next room due to ongoing repairs was not fun.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Hard to beat the location—steps from Puerta del Sol—but the hotel itself is dated and the rooms are barebones and boring. Still, it is clean and, for the price, it’s a good option as long as you don’t plan to spend much time in your room.
Stayed 3 nights in Nov 2025

8/10 Good

Silvia, Norwalk

Liked: Staff & service
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was great, room was clean. Great location
Stayed 9 nights in Nov 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Location is top
Stayed 1 night in Nov 2025

10/10 Excellent

TIM

Liked: Cleanliness, staff & service, amenities
Fantastic Hotel, couldn’t have been in a better spot, right in the middle and walkable to all the tapas bars and restaurants, brilliant staff and a lovely room. Highly recommended and will be back for sure.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2025

6/10 Okay

DONGYEON

Stayed 4 nights in Nov 2025

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected.
Stayed 6 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was so helpful and friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and roomy. Attached restaurant was very good and reasonably priced.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roni

Stayed 5 nights in Nov 2025

10/10 Excellent

Andrean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located and staff was attentive and courteous
Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness
Room ok for a 3 star hotel. Second night half the towels and bedding has been taken but not replaced. However biggest issue was noise from the street and plaza. Noise all night so sleep almost impossible. No way is it a quiet hotel as advertised. Make sure you don't get a room overlooking plaza or street
Stayed 3 nights in Nov 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness
Average hotel room, nice juliet balcony to look out on main square, but very noisy. Earplugs required. Nice bathroom. Staff helpful, nog overly welcoming. Breakfast average but really Expensive, better options right up the street. Especially Hey My Coffee, their coffee is exceptional!!
Stayed 2 nights in Nov 2025