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BYPILLOW Crosstown

3.0 star property
3-star hostal near Plaza Mayor

Choose dates to view prices

Photo gallery for BYPILLOW Crosstown

Single Room | Iron/ironing board, free WiFi, bed sheets
Front of property
Lockers
Double Room | Iron/ironing board, free WiFi, bed sheets
Superior Double Room, Terrace | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle de Jesús y María 12, Madrid, 28012
  • Plaza Mayor
    ‪7 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Gran Via
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Superior Double Room, Terrace

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Double Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Terrace

Family Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Family Room, Terrace

  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Madrid

Heart of Madrid.Within a 10-minute walk of this Madrid Centro hostal, you'll find Plaza Mayor and Puerta del Sol. Royal Palace of Madrid and Gran Via are also within 2 miles (3 km).

What's nearby

  • Plaza Mayor - 7 min walk - 0.4 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles
  • Gran Via - 13 min walk - 0.7 miles
  • Prado Museum - 14 min walk - 0.8 miles

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪El Cinco De Tirso - ‬3 min walk
  • ‪Pum Pum Bakery - ‬1 min walk
  • ‪Casa de Granada - ‬3 min walk
  • ‪Caravan Cafe - ‬2 min walk
  • ‪El Imparcial - ‬2 min walk

About this property

BYPILLOW Crosstown

3-star hostal near Plaza Mayor
BYPILLOW Crosstown offers its guests an elevator. Public spaces have free WiFi.

This 3-star Madrid hostal is smoke free.

  • 55 guestrooms or units
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
BYPILLOW Crosstown offers 55 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Madrid hostal provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid

Frequently asked questions

How close is BYPILLOW Crosstown to the airport?

BYPILLOW Crosstown is 11.9 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at BYPILLOW Crosstown?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at BYPILLOW Crosstown on Sep 7, 2025 start from $90.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BYPILLOW Crosstown have an airport shuttle?

Airport shuttle services are not available at BYPILLOW Crosstown.

Does BYPILLOW Crosstown offer free breakfast?

BYPILLOW Crosstown does not offer free breakfast.

Is there a casino at BYPILLOW Crosstown?

No, there is no casino at this hostal, but Casino de Madrid (12-min walk) and Casino Gran Via (14-min walk) are nearby.

What time is check-in at BYPILLOW Crosstown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at BYPILLOW Crosstown?

Free parking is not available at this hostal.

Does BYPILLOW Crosstown have a pool?

BYPILLOW Crosstown does not have a pool.

Does BYPILLOW Crosstown have a spa?

There are no spa services available at this hostal.

How close is BYPILLOW Crosstown to downtown Madrid?

BYPILLOW Crosstown is 0.4 mi away from Madrid.

BYPILLOW Crosstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 100 reviews
Rating 8 - Good. 20 out of 100 reviews
Rating 6 - Okay. 4 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience at Crosstown Hotel in Madrid!

We had an absolutely excellent experience at Crosstown Hotel. What stood out the most was the staff—so kind, professional, and attentive! Special thanks to Juan, Juan Manuel, and every other Juan who helped us—they were all incredibly courteous and made us feel at home. The hotel itself is spotless, very clean and well-maintained. The location is unbeatable—close to great restaurants, beautiful churches, and all the major spots in Madrid. I highly recommend Crosstown Hotel 100%. If you're visiting Madrid, this is the place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

MAIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Convinient
Stayed 4 nights in Apr 2025

10/10 Excellent

Sankar, Dayton

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sankar, Dayton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Palace, Opera, Sol area walkable
Stayed 2 nights in Mar 2025

8/10 Good

kamal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Très bon hôtel, moderne et confortable, très bien situé pour visiter les Grands Boulevards de Madrid, la chambre est équilibrée de café, thé et tisane j’apprécie pour le petit dej dans la chambre ou une tisane la nuit avant de dormir 😀.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aylen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Amoye

Disliked: Cleanliness, amenities
The room looked ok but it was as super small no space to even open luggage properly. The bathroom you could smell the drainage and it permiated the room. Also the AC Unit did not work so I had to open windows
Stayed 2 nights in Nov 2024

8/10 Good

James

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break

I enjoyed my stay at Crosstown ByPillow. The location was very good for South of the centre of madrid food and drink, but also only less than 5 mins to a metro stop which has line 1 which goes up through centro. I was initially given a room where the toilet flush wasn't working. After a failed attempt at fixing I was found a new room. Service at the front desk was always very friendly and helpful of all the people I encountered.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vickie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time trip!

Very nice front desk employee. Enjoyed the convenience walking. Thanks for the free water.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had great attention to my needs and a friendly face at all times.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked extremely last minute and It was very easy. The staff was incredibly kind and helpful. We got an upgrade and the room is very cute! Very walkable and many dining options. Cannot recommend enough!
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning
Stayed 1 night in Oct 2024

10/10 Excellent

Zachariah

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Moshe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lovely boutique hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Zachariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. They had lockers to put your belongings in case you arrive before check in. Clean and quiet as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
They ‘upgraded’ my room, but ended up on the Main Street, at street level so very noisy if I wanted to open the window.
Stayed 1 night in Jul 2024

10/10 Excellent

Erasmo Salinas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Lots of restaurants around!!!!
Stayed 1 night in Jun 2024

6/10 Okay

George

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

ARUTIUNIAN

Stayed 2 nights in Jun 2024