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Axel Hotel Madrid - Adults Only

4.0 star property
4-star adults-only hotel near Puerta del Sol

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Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool umbrellas, sun loungers
Rooftop terrace
Premium bedding, minibar, in-room safe, desk
Interior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Atocha 49, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Axel City

Premium bedding, minibar, in-room safe, desk

Axel City

8.6 out of 10
Excellent
(45 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium

Premium bedding, minibar, in-room safe, desk

Axel Premium

8.0 out of 10
Very good
(17 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Premium bedding, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Premium bedding, minibar, in-room safe, desk

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium Single Use

Premium bedding, minibar, in-room safe, desk

Axel Premium Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Suite Single Use

  • 549 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Junior Suite

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, minibar, in-room safe, desk

Basic Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 226 sq ft
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Madrid

Madrid Centro stay.A stay at this Madrid Centro hotel places you steps from Plaza de Santa Ana and within a 10-minute walk of Puerta del Sol. Plaza Mayor and Prado Museum are also within half a mile (1 km).

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.5 miles

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Acid Bakehouse - ‬2 min walk
  • ‪Casa Alberto - ‬2 min walk
  • Sky Bar
  • ‪La Merecida - ‬2 min walk
  • ‪Ambu - ‬2 min walk

About this property

Axel Hotel Madrid - Adults Only

4-star adults-only hotel near Puerta del Sol
There's a snack bar/deli on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at the boutique Axel Hotel Madrid - Adults Only.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 6 levels
  • Built in 2017
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Swim-up bar
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 17 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

How close is Axel Hotel Madrid - Adults Only to the airport?

Axel Hotel Madrid - Adults Only is 10.4 mi (23-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Axel Hotel Madrid - Adults Only have an airport shuttle?

Airport shuttle services are not available at Axel Hotel Madrid - Adults Only.

Does Axel Hotel Madrid - Adults Only offer free breakfast?

Free breakfast isn’t provided at Axel Hotel Madrid - Adults Only, but buffet breakfast is offered for a fee of EUR 17 per person. It's available on weekdays from 7 AM to 11 AM and weekends from 8 AM to 11:30 AM.

Is there a casino at Axel Hotel Madrid - Adults Only?

No, there is no casino at this hotel, but Casino Gran Via (12-min walk) is nearby.

What time is check-in at Axel Hotel Madrid - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Axel Hotel Madrid - Adults Only?

Free parking is not available at this hotel.

Does Axel Hotel Madrid - Adults Only have a pool?

Axel Hotel Madrid - Adults Only features an outdoor pool.

Does Axel Hotel Madrid - Adults Only have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Axel Hotel Madrid - Adults Only to downtown Madrid?

Axel Hotel Madrid - Adults Only is 0.3 mi away from Madrid.

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

EDGAR

Stayed 3 nights in Sep 2025

10/10 Excellent

Iulia

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I loved our stay at Axel Madrid. We were in room 006, was so spacious and well designed. The staff was friendly and helpful. The rooftop was great and fun, with spectacular sunset views. Great location. Gym a little small. Friendly clientele, and welcoming safe space.
Stayed 3 nights in Oct 2025

6/10 Okay

Kali

Liked: Cleanliness, staff & service, amenities
It was a nice area hotel, great staff my only problem was the Room size in the layout for the price. There is many boutique hotels are around the area that are much better for the price.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jose

Stayed 8 nights in Oct 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, staff were very helpful with dining and transportation suggestions.
Stayed 2 nights in Oct 2025

6/10 Okay

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and lovely
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was extremely enjoyable, along with the service from its staff. Laundry service was quick and easy. The food catering/room service was also delicious with plenty of options. The location of the hotel is ideal for tourist attractions. Unfortunately, I couldn’t mirror my iPhone apps like YouTube, to the Samsung format. Otherwise, great place to stay while in Madrid.
Stayed 7 nights in Sep 2025

6/10 Okay

Teresa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room cleaning was poor, day 1 found dirty towel, day 2 found 2 socks behind curtain. No privacy in room as full length window had no curtain, suggest frosted glass on window.
Stayed 3 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Great location. Needs a refresh.

The hotel needs an update and some fresh paint. It’s a great location and the rooftop bar and pool were very nice. Staff was nice. Close to museums as well as all other parts. I didn’t even use the subway once.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

6/10 Okay

Dennis M

Stayed 3 nights in Aug 2025

8/10 Good

timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Average hotel rooms that could use a make over
Stayed 3 nights in Aug 2025

10/10 Excellent

Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Roderick

Traveled with partner
Liked: Cleanliness, staff & service
Let me start by saying that the staff were wonderful and that the company does read the reviews which I applaud. The problem, for me anyway, was the hotel design itself. The corridors were very dark, gloomy and bare. This gloomy atmosphere continues with the room. The room is effectively a bathroom with a bed in it. The shower, sink and toilet are all in from of the bed. I don’t mind seeing / hearing my significant other shower or wash their hands but seeing, hearing and smelling someone use the bathroom is not something I like. The rooftop has a bar and quite a large pool along with a rooftop view. Many restaurants and bars in the area. Once again the staff and management were great.
Stayed 21 nights in Aug 2025

6/10 Okay

Alejandro, Weehawken

Traveled with family
Liked: Amenities
recently stayed at Axel Hotel Madrid, and overall, it was a mixed experience. The hotel is definitely showing its age. The carpet in my room was stained, there were cracks on the walls, and the beds were very hard, which made it uncomfortable to sleep. On top of that, the room’s telephone wasn’t working, which was frustrating. On the positive side, the staff was absolutely wonderful. Everyone I interacted with was super friendly, welcoming, and helpful. The hotel itself is kept very clean and has a pleasant fragrance throughout, which made common areas and hallways feel fresh and well-maintained. In short, the service and cleanliness were great, but the rooms need some updating and more attention to comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025