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Axel Hotel Madrid - Adults Only

4.0 star property
4-star adults-only hotel near Puerta del Sol

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Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool umbrellas, sun loungers
Lobby
Executive lounge
Flat-screen TV
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Atocha 49, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Axel City

Premium bedding, minibar, in-room safe, desk

Axel City

8.6 out of 10
Excellent
(43 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium

Premium bedding, minibar, in-room safe, desk

Axel Premium

8.0 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Premium bedding, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Premium bedding, minibar, in-room safe, desk

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium Single Use

Premium bedding, minibar, in-room safe, desk

Axel Premium Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Suite Single Use

  • 549 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Junior Suite

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, minibar, in-room safe, desk

Basic Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 226 sq ft
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Puerta del Sol and Plaza Mayor. Also, Prado Museum is within half a mile (1 km) and Gran Via is within 2 miles (3 km).

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.5 miles

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Casa Alberto - ‬2 min walk
  • ‪Acid Bakehouse - ‬2 min walk
  • Sky Bar
  • ‪Brunchit - Las Letras - ‬1 min walk
  • ‪La Merecida - ‬2 min walk

About this property

Axel Hotel Madrid - Adults Only

4-star adults-only hotel near Puerta del Sol
There's a snack bar/deli on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at the boutique Axel Hotel Madrid - Adults Only.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 6 levels
  • Built in 2017
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Swim-up bar
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 17 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

How close is Axel Hotel Madrid - Adults Only to the airport?

Axel Hotel Madrid - Adults Only is 10.4 mi (23-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Axel Hotel Madrid - Adults Only?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on Dec 8, 2025 start from $120.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Axel Hotel Madrid - Adults Only have an airport shuttle?

Airport shuttle services are not available at Axel Hotel Madrid - Adults Only.

Does Axel Hotel Madrid - Adults Only offer free breakfast?

Free breakfast isn’t provided at Axel Hotel Madrid - Adults Only, but buffet breakfast is offered for a fee of EUR 17 per person. It's available on weekdays from 7 AM to 11 AM and weekends from 8 AM to 11:30 AM.

Is there a casino at Axel Hotel Madrid - Adults Only?

No, there is no casino at this hotel, but Casino Gran Via (12-min walk) is nearby.

What time is check-in at Axel Hotel Madrid - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Axel Hotel Madrid - Adults Only?

Free parking is not available at this hotel.

Does Axel Hotel Madrid - Adults Only have a pool?

Axel Hotel Madrid - Adults Only features an outdoor pool.

Does Axel Hotel Madrid - Adults Only have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Axel Hotel Madrid - Adults Only to downtown Madrid?

Axel Hotel Madrid - Adults Only is 0.3 mi away from Madrid.

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

6/10 Okay

Dennis M

Stayed 3 nights in Aug 2025

8/10 Good

timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Average hotel rooms that could use a make over
Stayed 3 nights in Aug 2025

10/10 Excellent

Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Roderick

Traveled with partner
Liked: Cleanliness, staff & service
Let me start by saying that the staff were wonderful and that the company does read the reviews which I applaud. The problem, for me anyway, was the hotel design itself. The corridors were very dark, gloomy and bare. This gloomy atmosphere continues with the room. The room is effectively a bathroom with a bed in it. The shower, sink and toilet are all in from of the bed. I don’t mind seeing / hearing my significant other shower or wash their hands but seeing, hearing and smelling someone use the bathroom is not something I like. The rooftop has a bar and quite a large pool along with a rooftop view. Many restaurants and bars in the area. Once again the staff and management were great.
Stayed 21 nights in Aug 2025

6/10 Okay

Alejandro, Weehawken

Traveled with family
Liked: Amenities
recently stayed at Axel Hotel Madrid, and overall, it was a mixed experience. The hotel is definitely showing its age. The carpet in my room was stained, there were cracks on the walls, and the beds were very hard, which made it uncomfortable to sleep. On top of that, the room’s telephone wasn’t working, which was frustrating. On the positive side, the staff was absolutely wonderful. Everyone I interacted with was super friendly, welcoming, and helpful. The hotel itself is kept very clean and has a pleasant fragrance throughout, which made common areas and hallways feel fresh and well-maintained. In short, the service and cleanliness were great, but the rooms need some updating and more attention to comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Imanol

Liked: Cleanliness, staff & service

Una experiencia muy agradable

No es nuestra primera vez en este hotel y nuestra experiencia siempre es muy agradable. Celebrabamos nuestro 9 aniversario en el hotel. Para nuestra sorpresa el equipo de Axel Madrid nos dejo una nota felicitandonos nuestro aniversario, además unos chocolates y una botella de champan. Son estos pequeños gestos los que marcan la diferencia. Lo único que resaltaría es que hacía calor en la habitación y el colchón esta vez nos resultó un poco incómodo se nos clavavan los hierros dle colchón pero no quisimos molestar a recepción, por lo que no les dijimos nada.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Madrid. Walking distance to many restaurants and attractions. Hotel staff are amazing and were very helpful. The room are designed very nicely, everything is brand new. I loved the pool on the roof with the nice bar. I definitely recommend Axel Hotel for your stay.
Stayed 7 nights in Aug 2025

8/10 Good

Jaspaul

Stayed 3 nights in Jun 2025

6/10 Okay

faisal, Year

Disliked: Amenities
The location near the city centre is a plus. The hotel itself is very basic in its services .
Stayed 5 nights in Jun 2025

4/10 Poor

Alfredo

Liked: Property conditions & facilities
Disliked: Amenities
We arrived and the
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one day between international flights and didn’t take much advantage of anything this property had to offer, but it seems like it would be an appealing option for couples looking for something romantic and a little exotic.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Stayed 3 nights in Jun 2025

6/10 Okay

Alexandria

Liked: Staff & service
Disliked: Cleanliness
The staff were absolutely fantastic but the rooms were pretty disappointing - light bulbs not working and cleanliness definitely not up to scratch
Stayed 4 nights in May 2025

10/10 Excellent

Italia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff super gentile. Cibo ottimo. Posizione eccellente.
Stayed 3 nights in Mar 2025

8/10 Good

Morten Holm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kein

Stayed 9 nights in May 2025

8/10 Good

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
I left on a Saturday and I had an early flight so I was not able to have my breakfast that I pre-paid for. Also. I wanted to order sandwich at the sky bar but it would have taken an hour to get. There were events at the hotel but guest were not notified in advance.
Stayed 3 nights in May 2025

8/10 Good

Hugo

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent location rightion the heat of Atocha
Stayed 2 nights in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the hotel. Upscale without being over the top. Well priced. Friendly, helpful staff. Had one of the beat breakfasts of my Spanish stay there. Massage by David was top notch. Room is nice and comfortable but its a bit dark. Rooftop and pool we re terrific. Apparentky the hetero set has definitely gotten the memo, but hope it doesnt dominate the vibe. Regardless, i recommend.
Stayed 2 nights in May 2025