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Best Western East Towne Suites

2.5 star property
Madison guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western East Towne Suites

Indoor pool, sun loungers
Indoor pool, sun loungers
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪8 min walk‬
  • Place, American Center
    ‪19 min walk‬
  • Place, University of Wisconsin-Madison
    ‪19 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪11 min drive‬

Room options

View all photos for Suite Balcony

Living area | TV

Suite Balcony

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Balcony

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite - 1 Queen Bed, Nonsmoking, Balcony

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite - 1 Queen Bed, Nonsmoking, Balcony

  • Sleeps 2

View all photos for Double Suite

Desk, laptop workspace, iron/ironing board, rollaway beds

Double Suite

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite-2 Double Beds, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Balcony

  • Sleeps 2

Two Rooms King Suite with Sofabed

  • Sleeps 4

Accessible Suite Queen Bed, Mobility Accessible, Walk In Shower, Sofabed, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible, Refrigerator&Microwave (with Sofabed)

  • Sleeps 2

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 2

View all photos for Suite-1 King Bed

Living area | TV

Suite-1 King Bed

  • Sleeps 2

View all photos for Suite with 1 Queen bed

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite with 1 Queen bed

  • Sleeps 2

View all photos for Suite Queen

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite Queen

  • Sleeps 4

View all photos for Suite 2 Double Beds

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite 2 Double Beds

  • Sleeps 4

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About the neighborhood

Madison

In shopping district.Stay at this Madison hotel and you'll be within half a mile (1 km) of East Towne Mall and 2 miles (3 km) of American Center. Sycamore Dog Park and Madison Area Technical College are also within 3 miles (5 km).

What's nearby

  • East Towne Mall - 6 min walk - 0.4 miles
  • American Center - 17 min walk - 1.0 mile
  • Alliant Energy Center - 14 min drive - 13.9 miles
  • University of Wisconsin-Madison - 16 min drive - 7.7 miles
  • Camp Randall Stadium - 17 min drive - 8.3 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Culver's - ‬14 min walk
  • ‪Portillo’s - ‬10 min walk

About this property

Best Western East Towne Suites

Madison guestrooms with free WiFi
Best Western East Towne Suites offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Best Western East Towne Suites. Self parking is free.

This Madison hotel is smoke free.

  • 122 guestrooms or units
  • 4 levels
  • 0 sq m of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • ATM
  • Elevator
  • No smoking on site
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Lobby sitting area
Comfort Inn & Suites Madison - Airport
Greater Sandburg
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
3.6 out of 5, Good, 1,000 reviews
$66 nightly
The price is $76
Apr 26 - Apr 27
Total with taxes and fees
Comfort Inn & Suites Madison - Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Frequently asked questions

How close is Best Western East Towne Suites to the airport?

Best Western East Towne Suites is 8.2 mi (13-min drive) away from the Dane County Regional Airport (MSN) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western East Towne Suites?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Best Western East Towne Suites on Apr 19, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western East Towne Suites have an airport shuttle?

Airport shuttle services are not available at Best Western East Towne Suites.

How close is Best Western East Towne Suites to the beach?

This hotel is 9.3 mi (15-min drive) from James Madison Beach and 10.8 mi (13-min drive) from Esther Beach. Don't forget your sunscreen!

Does Best Western East Towne Suites offer free breakfast?

Yes, Best Western East Towne Suites offers free breakfast.

Is there a casino at Best Western East Towne Suites?

No, there is no casino at this hotel, but Ho-Chunk Gaming Madison (11-min drive) is nearby.

What time is check-in at Best Western East Towne Suites?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Best Western East Towne Suites?

This hotel offers free self parking.

Does Best Western East Towne Suites have a pool?

Best Western East Towne Suites features an indoor pool.

Does Best Western East Towne Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western East Towne Suites to downtown Madison?

Best Western East Towne Suites is 6.1 mi away from Madison.

Best Western East Towne Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1009 reviews
Rating 8 - Good. 331 out of 1009 reviews
Rating 6 - Okay. 144 out of 1009 reviews
Rating 4 - Poor. 72 out of 1009 reviews
Rating 2 - Terrible. 43 out of 1009 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Russell

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff friendly. Great location.
Stayed 1 night in Jan 2026

8/10 Good

frank

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean, breakfast was good, the staff was very friendly!
Stayed 2 nights in Dec 2025

10/10 Excellent

ZingJyu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh food. Clean room and area but the building needs budget support for an upgrade. The decoration is not comparable for the same level of hotel, such as Laquinta, holiday inn, etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Courteous staff. Clean room. Quiet atmosphere. Easy access to highway.
Stayed 2 nights in Dec 2025

4/10 Poor

Becky

Stayed 3 nights in Aug 2025

10/10 Excellent

Nic

Stayed 1 night in Dec 2025

6/10 Okay

Celeste

Traveled with family
Liked: Cleanliness, staff & service, room comfort
When booking online, the site said the dog fee was $20 per night, but the hotel staff claimed it was $30. Also we picked it because of the pool, but when we arrived the pool was closed down. They said they couldn't give us a discount as we had booked online through a third party, I suggested a discount could have come in the form of a lower rate for the dog. We didn't receive a response
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Stayed 1 night in Nov 2025

4/10 Poor

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I reserved a queen suite ... i received a full
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

Liked: Cleanliness
Disliked: Amenities
The room was clean and the staff were fine. There was no pool available, my television was out of order every day, the toilet ran almost constantly and the shower head needed replacement or a good cleaning. I spoke to two people at the front desk regarding the problems. I asked for some adjustment on the room charges and was told nothing could be done since I used Expedia. I have stayed at this hotel previously and all was fine. This was an unfortunate stay, this time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

6/10 Okay

EDUARDO, CHICAGO

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room, including bathroom and furniture. Quite bad condition of the property. Walls with stains, etc. Looks clearly that its not investment for maintenance.
Stayed 1 night in Nov 2025

8/10 Good

Sunny

Business traveler
Liked: Cleanliness, staff & service, amenities
We had a very nice stay. The only hiccup was the pool wasn’t open due to the heating element being broken. But otherwise everyone except one night person was super nice and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Cheryl

Everything was great, desk clerk very polite and courteous. Only negative was the loud bathroom fan.
Stayed 2 nights in Oct 2025

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Location was great near restaurants and shopping. Clean & comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property appears dated. Chairs in room in poor condition. Sofa was fair. However, room and facility was quiet, staff was terrific, easy check-in. Breakfast was great. Very clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

BARBARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, parking is easy, breakfast was good, staff was friendly and available.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bart

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Helpful staff. And quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean spacious and convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Hawon

Stayed 4 nights in Oct 2025

10/10 Excellent

Janet, New Berlin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast as always! Convenient for our needs. Comfortable room! The person at the front desk could use some customer service training and an attitude adjustment.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Fine
Stayed 1 night in Oct 2025

4/10 Poor

Reshuna

Traveled with family
The breakfast was okay but they should’ve had more options such as boiled eggs or turkey. I don’t eat pork. The bed size says that it’s a queen size the bed is a full size this is misleading for a person that’s 6.5 feet tall. The rooms needs to be disinfected after each stay they smelled like pets. The heater wasn’t functioning properly in my suite. The light on the balcony didn’t work . Overall I like the property and the employees were great. The hotel rooms just needs more TLC to properly accommodate their guest.
Stayed 2 nights in Oct 2025