2/10 Terrible
Aaron
Traveled with family
Aug 22, 2025
Tv and internet not working, spent 35 minutes calling the front desk and no answer, went to front desk to report issues and the girl at the desk had ear buds in and did not notice me for several minute, was looking down at her phone, reported issues and was directed to go back to my room and unplug and plug the tv back in and everything would work, I did not work. Went back down to report it and when we were walking away the desk individual stated that there is nothing else available so they will have to call someone. When we returned to facility, 2 hours later, we were told that it was fixed, nope! We went to bed and decided that this was not a facility that we would return to for further visits to Texas Tech University.
Aaron
Stayed 1 night in Aug 2025