Embassy Suites Lubbock

3.5 star property
3.5-star Tuscan hotel with indoor pool

Choose dates to view prices

Photo gallery for Embassy Suites Lubbock

Lobby
Lobby
Exterior
Breakfast and dinner served, Italian cuisine
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot Tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Two-Room Premium Suite 2 Queen Beds NS

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite 2 Queen Beds NS

8.6 out of 10
Excellent
(65 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(7 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite 1 King Bed NS

8.4 out of 10
Very good
(38 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Executive Suite 1 King Bed NS

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 1 King Bed NS

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Lubbock

In Lubbock .You'll find South Plains Mall and Lubbock Premiere Cinema within a 15-minute walk of this Lubbock hotel. Ballet Lubbock and Huneke Park are also within 3 miles (5 km).

What's nearby

  • South Plains Mall - 3 min walk - 0.2 miles
  • Lubbock Christian University - 4 min drive - 3.3 miles
  • Covenant Lakeside Hospital - 5 min drive - 4.5 miles
  • University Medical Center - 7 min drive - 6.3 miles
  • Texas Tech University - 7 min drive - 6.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

3.5-star Tuscan hotel with indoor pool
Embassy Suites Lubbock offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

This Tuscan-style Lubbock hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1894 sq ft of conference space
  • 176 sq m of conference space
  • Built in 2004
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Frequently asked questions

How close is Embassy Suites Lubbock to the airport?

Embassy Suites Lubbock is 13.4 mi (18-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

Does Embassy Suites Lubbock have an airport shuttle?

Airport shuttle services are not available at Embassy Suites Lubbock.

Does Embassy Suites Lubbock offer free breakfast?

Embassy Suites Lubbock offers free cooked-to-order breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites Lubbock?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites Lubbock?

Check-in start time: 4 PM; Check-in end time: 1 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Embassy Suites Lubbock?

Free parking is not available at this hotel.

Does Embassy Suites Lubbock have a pool?

Embassy Suites Lubbock features an indoor pool.

Does Embassy Suites Lubbock have a restaurant?

Embassy Suites Lubbock is home to Canalettos, which features Italian cuisine.

Does Embassy Suites Lubbock have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites Lubbock to downtown Lubbock?

Embassy Suites Lubbock is 5 mi away from Lubbock.

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 543 out of 1005 reviews
Rating 8 - Good. 170 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 81 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Our suite was very nice and clean. The breakfast was wonderful. Would definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Macelanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ethelene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best inckuded breakfast. All staff were extremely friendly.
Stayed 1 night in Mar 2025

2/10 Terrible

Michele

Liked: Cleanliness, property conditions & facilities
They have been doing a terrible job on letting people in rooms on time .there prices are high enough to get there and not having room ready at 4 not 530
Stayed 1 night in Mar 2025

10/10 Excellent

Dayanna

Stayed 2 nights in Mar 2025

6/10 Okay

Courtney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ReBecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeff

Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Love and hate

I love the Embassy but this stay wasn't good. My shower barely had hot water.. the pressure sucked ... our room wouldn't cool down. I barely slept the 2 nights I stayed there . I don't like leaving negative reviews- but this stay made me unhappy
Stayed 2 nights in Mar 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Stayed 4 nights in Mar 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff in breakfast area was excellent. Check in was very easy, and made sure we received a room that met our needs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

No heat will leave you heated!

The heat didn’t work got up at 1 am and it was 62 degrees in the room. In the morning, when my familystartes getting dressed.and moving around with the lights on, it warmed a bit. Sink wouldn't drain. Tub wouldn't drain. Wallpaper peeling. Looked like fecal matter was on the vent in the bathroom. Luggage cart had tires with tubes instead of hard tires, and they were flat. I called the lobby at 1 am and told them again as I checked out. There was no offer to make it right. I took pics but the app won't let me upload them.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so run down. There was a crusty wash rag in our tub, the water in the shower is either hot or scalding. Bartenders were rude. Just a complete disappointment.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Sabrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to check in Friday at 3:30 and they told us to come back at 4:00. We asked for shower gel and they never came to refill it. The staff was friendly especially the breakfast staff. We will definitely stay at this type of hotel again. I loved how big the rooms are and comfortable the beds were.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter had the best time at this hotel
Stayed 1 night in Mar 2025