2/10 Terrible
Layne L.
8 jul. 2025
AWFUL communication
I don’t leave reviews, because I think they’re a waste of energy, however this place warrants one to save anyone from staying here. I contacted the owner by text a couple days before my arrival on the Vrbo app. I wanted to see what my options were for an early check in, as I would be in Louisville at 12:20pm, & check in was at 4:00. I called four times the day of my arrival, and had to reach out to support to get ahold of him. No response. Then my arrival information was sent 30 minutes past the time it was promised. As if the communication could not get worse, I had trouble with the door (I’m human), and 20 minutes had passed before the owner even gave me advice on what to do. Then proceeded to be incredibly rude to me after the fact when I booked another place and voiced my concerns. Would NOT recommend this place for any solo women travelers or people who are looking for a pleasant host. Very very very poor behavior.
Layne L.
Se hospedó 2 noches en julio de 2025