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Best Western Louisville East Inn & Suites

2.5 star property
Louisville hotel in Jeffersontown area

Choose dates to view prices

Photo gallery for Best Western Louisville East Inn & Suites

Indoor pool
Free daily full breakfast
Free daily full breakfast
Lobby
Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Malibu Jack's
    ‪16 min walk‬
  • Place, Skyview Park
    ‪3 min drive‬
  • Place, Hunnington Place Shopping Center
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

King Suite with Kitchen

  • Sleeps 4

King Room with Microwave and Refrigerator

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Mobility Accessible King Room

  • Sleeps 2

View all photos for #N/A

Desk, laptop workspace, blackout drapes, iron/ironing board

#N/A

  • Sleeps 2

2 Queen Beds,Non-Smoking,Microwave and Mini-Refrigerator,Wi-Fi

  • Sleeps 4

View all photos for 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

2 Queen Beds

  • Sleeps 4

View all photos for King Suite with Sofa Bed - Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

King Suite with Sofa Bed - Non-Smoking

  • Sleeps 3

View all photos for Queen Room with Two Queen Beds - Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4

View all photos for Queen Suite with Two Queen Beds - Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Queen Suite with Two Queen Beds - Non-Smoking

  • Sleeps 4

View all photos for King Room

Desk, laptop workspace, blackout drapes, iron/ironing board

King Room

  • Sleeps 2

View all photos for King Room - Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

King Room - Non-Smoking

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Suite

  • Sleeps 6

King Suite

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 2 miles (3 km) of Hunnington Place Shopping Center and Skyview Park. Indiana Emergency Care and Jeffersontown Commons Shopping Center are also within 3 miles (5 km).

What's nearby

  • Malibu Jack's - 16 min walk - 0.9 miles
  • Townfair Shopping Center - 17 min walk - 0.9 miles
  • Skyview Park - 3 min drive - 1.3 miles
  • Hunnington Place Shopping Center - 4 min drive - 1.3 miles
  • Kentucky Exposition Center - 16 min drive - 13.6 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪IHOP - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Best Western Louisville East Inn & Suites

Louisville hotel in Jeffersontown area
Best Western Louisville East Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served daily. There are 2 meeting rooms available. The business-friendly Best Western Louisville East Inn & Suites also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Louisville hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
  • Parking included
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Louisville East

Best Western Louisville East

Best Western Envoy Hotel Louisville

Best Western Envoy Inn And Suites

Best Western Louisville

Louisville Best Western

Best Western Louisville East Hotel

Best Western Louisville East

Louisville & Suites Louisville

Best Western Louisville East Inn Suites

Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

How close is Best Western Louisville East Inn & Suites to the airport?

Best Western Louisville East Inn & Suites is 5.4 mi (11-min drive) away from the Louisville, KY (LOU-Bowman Field) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Louisville East Inn & Suites?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Best Western Louisville East Inn & Suites on May 26, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Louisville East Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Louisville East Inn & Suites.

Does Best Western Louisville East Inn & Suites offer free breakfast?

Best Western Louisville East Inn & Suites offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Louisville East Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Louisville East Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. A fee applies for early check-in.

Is there free parking at Best Western Louisville East Inn & Suites?

This hotel offers free self parking.

Does Best Western Louisville East Inn & Suites have a pool?

Best Western Louisville East Inn & Suites features an indoor pool.

Does Best Western Louisville East Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Louisville East Inn & Suites to downtown Louisville?

Best Western Louisville East Inn & Suites is 10.3 mi away from Louisville.

Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1002 reviews
Rating 8 - Good. 331 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Greg

Not a great place to stay
Stayed 1 night in Apr 2026

2/10 Terrible

Jacob

Liked: Cleanliness
Disliked: Staff & service
There was insufficient water pressure to take a shower (only a trickle was produced), so I had to bathe at the sink using a washcloth. 20-minutes later at checkout, the front clerk simply said, “we’ve been having issues”, and I could get my receipt from Hotels.com.
Stayed 1 night in Feb 2026

8/10 Good

Amber

Traveled with family
Liked: Cleanliness
Room was very clean and comfortable. We had a double queen with separate living room which was great. Customer service was excellent. However pool was a little disappointing only 5 people could be in it and closed at 9. And breakfast was really off base they had menu for next day and non of it matched what was being served. No spoons either.
Stayed 1 night in Feb 2026

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, very clean, nice breakfast, and friendly staff.
Stayed 2 nights in Jan 2026

6/10 Okay

Jon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy in room, dog barked frequently throughout night.
Stayed 1 night in Jan 2026

10/10 Excellent

Allisha

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing and the room was clean. The carpets were phenominal!
Stayed 1 night in Jan 2026

8/10 Good

Annette

Traveled with family
Liked: Staff & service, amenities
Hello the room were spotless but the rooms had several problems. I booked 2 rooms. The TV didn't work in one and the phone didn't work in the other. Mr. Eric accomodated us by giving us 2 better rooms the following night. He said that he wished he knew about it the day we arrived for our 2 day stay
Stayed 2 nights in Dec 2025

2/10 Terrible

Derwin

Stayed 1 night in Dec 2025

8/10 Good

Dora

Stayed 3 nights in Dec 2025

10/10 Excellent

Tiffney

Stayed 1 night in Dec 2025

4/10 Poor

Vickie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place has bed bugs
Stayed 2 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was nice, beds a little lumpy but otherwise I slept well. Breakfast was delicious. Front desk was super friendly and made everything easy. I only wish they had more parking, lol! 10/10 they are also renovating everything as well 😀
Stayed 1 night in Dec 2025

10/10 Excellent

Jerome

Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Chandra

.
Stayed 2 nights in Oct 2025

6/10 Okay

Bobbi

Stayed 1 night in Nov 2025

10/10 Excellent

Jamillah

Stayed 1 night in Nov 2025

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a staple in my travels when considering the Louisville Kentucky area
Stayed 2 nights in Nov 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Clean rooms clean towels and quit and good breakfast added
Stayed 2 nights in Nov 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

Jose

Stayed 1 night in Nov 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean.
Stayed 1 night in Nov 2025

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025