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Best Western Louisville East Inn & Suites

2.5 star property
Louisville hotel in Jeffersontown area

Choose dates to view prices

Photo gallery for Best Western Louisville East Inn & Suites

Lobby
Free daily full breakfast
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Malibu Jack's
    ‪14 min walk‬
  • Place, Hunnington Place Shopping Center
    ‪17 min walk‬
  • Place, Jeffersontown Commons Shopping Center
    ‪20 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(11 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

King Suite with Kitchen

  • Sleeps 4

King Room with Microwave and Refrigerator

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Suite

  • Sleeps 6

King Suite

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 3 miles (5 km) of Jeffersontown Commons Shopping Center and Southeast Christian Church. Also, Hurstborne Shopping Center is within 3 miles (5 km) and Hurstbourne Corners Shopping Center is within 6 miles (10 km).

What's nearby

  • Malibu Jack's - 14 min walk - 0.8 miles
  • Hunnington Place Shopping Center - 17 min walk - 1.0 mile
  • Jeffersontown Commons Shopping Center - 20 min walk - 1.1 miles
  • Skyview Park - 6 min drive - 1.1 miles
  • Indiana Emergency Care - 7 min drive - 2.8 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Brownie's The Shed Grille & Bar - ‬4 min drive
  • ‪KPot - ‬16 min walk
  • ‪Dairy Queen - ‬14 min walk

About this property

Best Western Louisville East Inn & Suites

Louisville hotel in Jeffersontown area
Best Western Louisville East Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served daily. There are 2 meeting rooms available. Best Western Louisville East Inn & Suites also features a vending machine, laundry facilities, and express check-out. Self parking is free. A complete renovation of Best Western Louisville East Inn & Suites was completed in 2016.

This Louisville hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

How close is Best Western Louisville East Inn & Suites to the airport?

Best Western Louisville East Inn & Suites is 5.4 mi (11-min drive) away from the Louisville, KY (LOU-Bowman Field) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Louisville East Inn & Suites?

As of Jan 4, 2026, prices found for a 1-night stay for 2 adults at Best Western Louisville East Inn & Suites on Jan 11, 2026 start from $73.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Louisville East Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Louisville East Inn & Suites.

Does Best Western Louisville East Inn & Suites offer free breakfast?

Best Western Louisville East Inn & Suites offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Louisville East Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Louisville East Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. A fee applies for early check-in.

Is there free parking at Best Western Louisville East Inn & Suites?

This hotel offers free self parking.

Does Best Western Louisville East Inn & Suites have a pool?

Best Western Louisville East Inn & Suites features an indoor pool.

Does Best Western Louisville East Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Louisville East Inn & Suites to downtown Louisville?

Best Western Louisville East Inn & Suites is 10.3 mi away from Louisville.

Best Western Louisville East Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Deborah

Business traveler
Liked: Staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

Tessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff was extremely rude..The room was dirty and it smelled like mildew. The air conditioner barely worked so it was uncomfortable hot...and there was mold beside the air conditioner
Stayed 2 nights in Sep 2025

10/10 Excellent

IDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Sep 2025

10/10 Excellent

maria fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Eric

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Best Western location might be the worst hotel I've ever had. The room smelled like body odor and pot and the smell never went away. The floor we were on was a non smoking floor and it smelled like both cigarette and weed smoke for our entire weekend visit. The room was also very dirty- with food and stains on the floor. I felt dirty bring there and could not wait for the weekend to be over. The food for breakfast was also absolutely disgusting. The only redeeming quality is that the people who worked there we friendly. Do not stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Sep 2025

8/10 Good

Hillary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Traveled with group

Not super clean

Stayed 4 nights in Sep 2025

10/10 Excellent

Densil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 5 nights in Aug 2025

2/10 Terrible

Lakeshai

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a typical Best Western experience. They had a lot of maintenance people but it didn’t seem like anything was fixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

LaTanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited but overall nice stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

isom

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Traveled with family and small children
Liked: Staff & service
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was more than excellent helping us arrange nights as our father was in hospital with surgery complications. We live 3 hours away and are not sure how many days we will be here. But they help with this to take another worry off our minds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kaci

Stayed 3 nights in Jul 2025

8/10 Good

Loyda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erik at the front desk was wonderful!
Stayed 2 nights in Jul 2025

2/10 Terrible

Britney

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at your hotel from July 9th through July 12th, and I wanted to share my experience, as it was far below my expectations. From the moment I walked in, the hotel had a strong, unpleasant odor and appeared outdated. Upon entering my room, I was extremely disappointed to find the bathroom in poor condition—there was visible hair everywhere, the tub was filthy, and mold was present on the shower curtain. I immediately requested a room change, but I was told no other rooms were available due to high occupancy. Instead, someone was sent to clean the room, which was not a sufficient solution for the condition it was in. Additionally, the environment was loud, and the smell of marijuana was overwhelming throughout the hotel. Although staff attempted to address it, the odor quickly returned. Overall, I did not have a good experience during my stay. The condition of the hotel and lack of cleanliness were unacceptable, especially considering the rate I paid. I hope you will take this feedback seriously and consider making necessary improvements for future guests.
Stayed 3 nights in Jul 2025