8/10 Bueno
Brian R.
22 abr. 2024
Le gustó: Limpieza
Los Gatos Stay
All in all, the property is great. We loved the place, but there were some issues that would deter us from returning. In no particular order
*Drive to the house is even tougher than the description makes it. Its quite a steep, narrow and windy road and the house is very isolated
*After letting the Management Team know that we would be arriving by 4pm, we arrived to an uncleaned house, receiving notification about this after we called and left a message. We were given a refund to cover the mistake, but being at the house already, we didnt feel like driving back out into town, so we waited on the deck
*Mid way through our stay the water stopped working. This house has well water, and after contacting the management company multiple times, they let us know that there would be a well tech there 7 hrs later but no guarantee that the fix would solve the problem. The Management Company didnt provide many options so we decided to leave the property. We were reimbursed by Management Company but less than impressed with response time and the number of times we had to call to understand what was happening
*There are several outdoor cameras (for security, obviously/understandably), but its a bit disconcerting to have them pointing at you all day on the deck/pool
*The house itself is rad! Great deck to overlook the valley and the pool, pool area itself is huge and private, house is beautiful and one of the most comfortable beds I have slept in
*Laundry room smelled like sulfur
Brian R.
Se hospedó 7 noches en abril de 2024