6/10 Okay
Rafael, Houston
Traveled with family
Mar 5, 2025
Liked: Staff & service
Disliked: Cleanliness
The Hotel itself looked nice outside, parking was very easy, and the stay felt safe
However upon our Arrival, the lady on the desk (who was very nice actually) checked us in and told us where our room was; when we got to our room, the bed had dirty spots and dirty towels, and a broken plug on the wall. We went to talk to the lady and she gave us another room that was much cleaner and better in general, honestly my main problem was the fact that some of the people cleaning the rooms were not doing a good job, we also had to make sure that we walked with our shoes around since the first night our socks were dirty from the floor not being mopped
Again I appreciate the lady for all that she did to help and help with our accommodation, it was a nice stay for the convenience but you are much better paying more for a better place
Rafael
Stayed 4 nights in Mar 2025