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The International Hotel

3.5 star property
3.5-star hotel near ExCeL Exhibition Centre

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Photo gallery for The International Hotel

Exterior
Terrace/patio
City view from property
Suite | Individually decorated, individually furnished, desk, laptop workspace
Pub

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

View in a map
Marsh Wall, London, England, E14 9SJ
  • O2 Arena
    ‪4 min drive‬
  • Tower of London
    ‪8 min drive‬
  • Tower Bridge
    ‪9 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (without Window)

Standard Double Room (without Window) | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room (without Window)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Individually decorated, individually furnished, desk, laptop workspace

Suite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (without Window)

Standard Twin Room (without Window) | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Canary Wharf stay.Your stay at this Canary Wharf hotel places you within 3 miles (5 km) of ExCeL Exhibition Centre and O2 Arena. Tower of London and Tower Bridge are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 4 min drive - 1.9 miles
  • ExCeL Exhibition Centre - 7 min drive - 2.9 miles
  • Tower of London - 8 min drive - 2.7 miles
  • Tower Bridge - 9 min drive - 2.9 miles
  • London Bridge - 11 min drive - 3.5 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 5 min walk
  • London City Airport (LCY) - 15 min drive

Restaurants

  • ‪Obicà - ‬5 min walk
  • ‪Bōkan - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Henry Addington - ‬6 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk

About this property

The International Hotel

3.5-star hotel near ExCeL Exhibition Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The International Hotel also features coffee/tea in a common area, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 601 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1990
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
The International Hotel offers 601 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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ARK Canary Wharf

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 20 2025 to August 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

Frequently asked questions

How close is The International Hotel to the airport?

The International Hotel is 4.6 mi (15-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The International Hotel have an airport shuttle?

Airport shuttle services are not available at The International Hotel.

Does The International Hotel offer free breakfast?

Free breakfast isn’t provided at The International Hotel, but buffet breakfast is offered for a fee of GBP 15 for adults and GBP 7.50 for children. It's available on weekdays from 7 AM to 9:30 AM and weekends from 7 AM to 10:00 AM.

Is there a casino at The International Hotel?

No, there is no casino at this hotel.

What time is check-in at The International Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The International Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does The International Hotel have a pool?

The International Hotel does not have a pool.

Does The International Hotel have a restaurant?

The International Hotel is home to Jennys, which features Regional cuisine.

Does The International Hotel have a spa?

There are no spa services available at this hotel.

How close is The International Hotel to downtown London?

The International Hotel is 4.5 mi away from London.

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 490 out of 1900 reviews
Rating 8 - Good. 391 out of 1900 reviews
Rating 6 - Okay. 387 out of 1900 reviews
Rating 4 - Poor. 273 out of 1900 reviews
Rating 2 - Terrible. 359 out of 1900 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First impression was a beautiful hotel. Staff were very friendly and helpful on arrival. Bar area looked great offering cocktails. Lovely foyer/reception area. Room was clean and had all we needed overlooking the river. Bathroom a bit tired, wire hanging below bath panel. Door very worn. Difficult to get shower temp right - either scalding hot or cold! Howver overall our stay was great and i would return and also recommend.
View from our window
Stayed 1 night in Jun 2025

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

All very lovely when you walk into the entrance but the room was not in the cleanest of states so when I went down to complain I was met by two receptionists who said “well you paid for a standard room” and my response was that that was no excuse for a dirty room so another very lovely receptionist took me to look at other rooms and found one that appeared much cleaner but was told it would be an extra £60 so I paid that but it turned out the beds were not balanced , the tv wasn’t working and the kettle was dangerous and had the wire taped. Maintenance was called and they rectified the issues however waiting for them and unable to relax was not the stay we’d wanted. Beds awful pillows not comfy but I guess that’s what they call standard class these days even when you pay extra for a so called upgraded room
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Alastair

Liked: Staff & service
Great location for o2, olympic stadium. The lobby of the hotel is nice but the rooms are tired and the beds were uncomfortable
Stayed 1 night in Jun 2025

4/10 Poor

David

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t bother
Stayed 1 night in May 2025

8/10 Good

Nicoleta -Madalina

Stayed 1 night in Jun 2025

6/10 Okay

Khaled

Business traveler
Liked: Staff & service
Disliked: Cleanliness
I stay here a fair amount because of the price and location for work. Stayed 4 nights on this trip and my room wasn’t cleaned once.
Stayed 4 nights in May 2025

6/10 Okay

Jennifer

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I was at this hotel for two nights as a solo guest on business, Canary Wharf is not somewhere I would stay on a recreational trip. The hotel is pretty big and there appeared to be a mixture of UK and foreign tourists and workers when I was there. The hotel from my research appears to be by far the cheapest around, being between a quarter/third of the price of all the numerous others, hence its popularity. It is fair to say I had no problems durimg my stay and it served my purpose adequately. But I was confused on what criteria constitutes it being 4 Star. The room itself, an exec double was pretty big as hotel rooms go. It had high ceilings, but little the way of furniture, which look sparse in vast space, and was tired and worn, with chips and marks on the dresser. One of the sliding doors of my wardrobe didn’t! The same could be said for the communal areas with peeling wallpaper, damaged wood panels and a generally unloved feeling. This extended to the breakfast room. It had views of the extensive Canary Wharf waterways but the windows were so dirty you could hardly see it. One of the two coffee machines didnt work, one of the two toasters didnt work. I didn't go in there at peaks time thankfully, as I imagine the queues would be huge. The food itself was fine. The staff, although pleasant enough in the main, were largely disinterested, not the attentive norm that you'd find in what I would term a proper 4 star. Parking is a nightmare and expensive, don't drive!!
Stayed 2 nights in Jun 2025

6/10 Okay

Anna

Stayed 1 night in May 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very unfriendly. The machine in the car park didn’t work, had to walk back up to lobby and sorry it with rude staff. Our keys stop working after day 1 and had to go all way back up to the lobby, not to mention we only got 1 key to start. It was absolutely roasting hot in the room. I wouldn’t recommend this place unless it’s the last available place in London to stay.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Katie

Stayed 1 night in May 2025

6/10 Okay

Leon

Staff were not that friendly at times at reception The pizza restaurant service was not great. The language barrier was hard. Staff didn’t understand us. We are Australian.
Stayed 3 nights in May 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel , pleased with overnight stay
Stayed 1 night in Jun 2025

8/10 Good

Isaac

.
Stayed 3 nights in May 2025

6/10 Okay

Martha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was a great price at such short notice. They provided bathroom stuff. Which was brilliant as it was last minutes. The only down side we had a dog in the hotel, the trains we a bit noisy as the window rattled. Bed were comfortable and clean.
Stayed 1 night in May 2025

10/10 Excellent

KELVIN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services!!!
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really love this hotel, is my favourite place to stay when visiting London. It’s very 80s. Yes it’s a bit tired but that’s because it’s essentially a time capsule, so don’t stay here
Stayed 1 night in May 2025

10/10 Excellent

Rahul

Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 2 nights in May 2025

6/10 Okay

Bukola

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I appreciate the room upgrade that was offered; however, I was quite disappointed with the level of customer service received. The team's body language and overall attitude came across as disinterested and unwelcoming. Unfortunately, I’ve experienced far better service from smaller hotel chains. Based on this encounter, I don't anticipate choosing to return or recommending the hotel in the future.
Stayed 1 night in May 2025

10/10 Excellent

MONISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025