2/10 Terrible
Miss
Mar 3, 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night.
Environment - The hotel is situated on a main road surrounded by apartments. There is a police station around the corner which makes you feel safe however, there is a few rough sleepers nearby. Close the local high street which is good.
Car park - the car park didn’t look like it was a part of the hotel and there was no clear indication of how to get from the car park to reception, it was £20 for a parking spot for 24 hours.
Room - Cleanliness isn’t a priority, you can tell by the bad smell which hits you as soon as you open the door of the room. The handle of the wardrobe was missing, the view was an apartment block due to no net curtains (you could see straight into people’s homes), there was a massive crack in the window, the heating did not work (there was a small portable faulty heater in the wardrobe). The shower drain had a bad smell and the shampoo, shower gel, and cream had not been filled
Spa - you were told to use your towel from your room in the spa, once used you were to bring it back to reception to be replaced - no towels at reception and had to wait 2 hours for new ones. The changing rooms are used by guests of the hotel and gym members - you must bring and use your own locks. There is a lot of rust in the area by the jacuzzi on the ceiling and the emergency exit door.
It was better to use the stairs rather than the lift which took long to arrive.
Overall, it should be a 2 star hotel and definitely not for a special occasion.
Miss
Stayed 1 night in Mar 2026
