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Aparthotel

No.5 Maddox Street

4.5 star property
4.5-star luxury aparthotel near London Palladium Theatre

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Photo gallery for No.5 Maddox Street

0-inch LED TV with digital channels, TV, MP3 dock
Premium bedding, in-room safe, individually decorated
Breakfast area
Fridge, microwave, oven, stovetop
In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
5 Maddox Street, Mayfair, London, England, W1S 2QD
  • Place, London Palladium Theatre
    ‪1 min walk‬
  • Place, Oxford Circus
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Deluxe Apartment, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Fridge, microwave, oven, stovetop

Executive Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

Fridge, microwave, oven, stovetop

Superior Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms (Bartlett)

Premium bedding, in-room safe, individually decorated

Apartment, 3 Bedrooms (Bartlett)

  • Sleeps 7
  • 3 King Beds

View all photos for Apartment, 2 Bedrooms (Loft)

0-inch LED TV with digital channels, TV, MP3 dock

Apartment, 2 Bedrooms (Loft)

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

London

City center stay.With a stay at this London City Centre aparthotel, you'll be steps from London Palladium Theatre and Oxford Circus. Also, Piccadilly Circus is within half a mile (1 km) and Leicester Square is within 2 miles (3 km).
View more Aparthotels in LondonOpens in a new window

What's nearby

  • London Palladium Theatre - 1 min walk - 0.1 miles
  • Oxford Circus - 2 min walk - 0.1 miles
  • Oxford Street - 5 min walk - 0.3 miles
  • Piccadilly Circus - 9 min walk - 0.5 miles
  • Leicester Square - 10 min walk - 0.6 miles

Getting around

  • Oxford Circus Underground Station - 2 min walk
  • Tottenham Court Road Station - 11 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Ergon Deli - ‬1 min walk
  • ‪Dishoom Carnaby - ‬2 min walk
  • ‪Liberty Loft - ‬2 min walk
  • ‪Sketch - ‬2 min walk
  • ‪Shakespeare's Head - ‬3 min walk

About this property

No.5 Maddox Street

4.5-star luxury aparthotel near London Palladium Theatre
No.5 Maddox Street offers its guests dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

This Georgian London aparthotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
No.5 Maddox Street offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. LED televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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The Marble Arch Hotel, by Thistle
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  • Restaurant
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$181 nightly
The price is $217
Apr 2 - Apr 3
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: GBP 54 per night

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LED TV with digital channels
  • MP3 dock

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: GBP 500 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 units
  • 5 floors
  • At least 80% lighting from LEDs
  • Bulk dispensers for toiletries
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Georgian architecture
  • Individual decor
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 5 floors. Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 54 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 500 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 54 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

This property provides smart phones with unlimited 3G internet and calls to selected countries included.
Property Registration Number No Registration ID

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Maddox No.5
Maddox Street No.5
No.5 Maddox
No.5 Maddox Street
No.5 Maddox Street Apartment
No.5 Maddox Street Apartment London
No.5 Maddox Street London
No.5 Street
Street No.5
No.5 Maddox Street London
No.5 Maddox Street Aparthotel
No.5 Maddox Street Aparthotel London

Frequently asked questions

How close is No.5 Maddox Street to the airport?

No.5 Maddox Street is 9.8 mi (51-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does No.5 Maddox Street have an airport shuttle?

Airport shuttle services are not available at No.5 Maddox Street.

Does No.5 Maddox Street offer free breakfast?

No.5 Maddox Street does not offer free breakfast.

Is there a casino at No.5 Maddox Street?

No, there is no casino at this aparthotel.

What time is check-in at No.5 Maddox Street?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at No.5 Maddox Street?

Free parking is not available at this aparthotel.

Does No.5 Maddox Street have a pool?

No.5 Maddox Street does not have a pool.

Does No.5 Maddox Street have a spa?

There are no spa services available at this aparthotel.

How close is No.5 Maddox Street to downtown London?

No.5 Maddox Street is 0.7 mi away from London.

No.5 Maddox Street Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 226 out of 340 reviews
Rating 8 - Good. 85 out of 340 reviews
Rating 6 - Okay. 16 out of 340 reviews
Rating 4 - Poor. 7 out of 340 reviews
Rating 2 - Terrible. 6 out of 340 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juliana

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

kerry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was serviced very well every couple of days, with new towels supplied. This would probably have been every day of we had been out of the apartment more in the mornings.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sayema

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and very helpful. Would definitely come back to stay again. Room was spacious and clean as well. The only issue we had was with the microwave and the heating but we were offered a discount the next time we book :)
Stayed 1 night in Oct 2025

2/10 Terrible

Virginie

Business traveler
Disliked: Cleanliness, room comfort
Beware when you book this hotel as nothing is like what’s advertised. I’m a platinum member and I have never seen any place rated 4.5* with such little or low services. They claim to have a gym onsite which isn’t true (no gym/ no spa in house it’s a third party called third space) No elevator Very poor standards of property No communication skills and low customer service I highly disrecommend it
Stayed 1 night in Oct 2025

2/10 Terrible

Virginie

Business traveler
Disliked: Cleanliness, room comfort
We had a very bad adventure at Maddox. Despite the perfectly located address, we didn’t stay more than an hour. There is no elevator and steep staircase when I just received form a three month cast for a broken foot. There was no indication online that this was a full step only access. 2/ they say there is a gym with sauna which I so much looked forward to after a 7h journey but in fact there is NO gym onsite just a partnership unlike their ad states it online. 3/ last but not least the shower was molded and dirty (hairs and dark spots), the kitchen had grease marks on counter. 4/ when we tried to complain there was … no concierge and they claim they are a 4.5* it’s a scam for frequent travelers who like us traveler for business this is a real scam extremely disappointing with no customer service
Stayed 3 nights in Oct 2025

8/10 Good

Erin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent choice - clean, well appointed and perfect location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandro

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The ron esa clean, the services are good
Stayed 2 nights in Oct 2025

10/10 Excellent

Aessa

Traveled with family
Liked: Cleanliness, room comfort
Amazing location, spacious area and very tidy. Great amenities provided
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, room comfort

Spectacular.

Phenomenal location, exceptionally large unit for London, impeccably clean. I already booked my next stay there when I return to London.
Stayed 1 night in Sep 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tasha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was fantastic have an apartment right in the centre of the West End, but it was so quiet! Would definitely stay here again 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Jeongyoon

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location. Very comfortable accommodation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

6/10 Okay

Danny

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff is very friendly and helpful. The downfall to this property is it doesn’t have any elevators. We had to carry 3 large suitcases up 4 steep floors. The rooms are nice and spacious. There are no amenities in the building. If you are staying at this property bring a small carry on.
Stayed 1 night in Aug 2025

10/10 Excellent

ann

Liked: Cleanliness, room comfort

Great place Highly recommended

It was comfortable with all amenities - so clean . Location was great for sightseeing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a place to stay

Fantastic boutique hotel - spacious living area, comfy bed, fluffy towels, remote controlled air conditioning, nice kitchen area and a great location. Absolutely nothing to fault ( no lift which is worth bearing in mind but a gem of a place to stay).
Stayed 1 night in Aug 2025

10/10 Excellent

Rahim

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Nice location, but this flat needs a lot of love…

The flat we stayed in was a 4th floor walk-up. It would be better if we knew that before hand. Second, the flat has some clear maintenance needs: a shower water temp knob fell off mid shower, the window in the living room is quite old and the lock latch was broken, and the doors to the bedroom and closet need to be oiled. The bed is old and way to soft, and the safe is poorly positioned at the bottom of the closet, which was about 8” from the bed…very difficult to get to.
Stayed 5 nights in Jul 2025

10/10 Excellent

Hana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it! Clean, lots of space & great location!
Stayed 3 nights in Jul 2025

8/10 Good

Marcelino

Traveled with family and small children
Liked: Property conditions & facilities
The location is great and certainly unbeatable. Accessing the apartment was straight forward with the instructions that were sent. However, it would’ve been nice to know that it was a second floor apartment with no elevator. AC worked great. Windows seemed to be falling apart, sofa didn’t seem too clean, not did the living room rug. The staff I contacted through email was non-communicative, but responsive: they didn’t answer but did what I asked on two occasions that I wrote. All in all, nice place to stay, just don’t expect new and clean furnishing, and certainly don’t bring bags you don’t want to carry up a few flights of stairs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities
Amazing location in the heart of Mayfair London. Very friendly staff. As other reviews have stated there is no elevator so be prepared to lift your bags up the stairs (we were up 5 floors). The room was in ok shape and is ready for some repairs and updates (e.g tired couch, paint, bath fixtures).
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025