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Holiday Inn London - Whitechapel by IHG

4.0 star property
4-star hotel near Tower Bridge

Choose dates to view prices

Photo gallery for Holiday Inn London - Whitechapel by IHG

Exterior
Exterior
Breakfast, lunch, dinner served; British cuisine
Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5 Cavell Street, London, England, E1 2BP
  • Place, Tower of London
    ‪19 min walk‬
  • Place, Tower Bridge
    ‪4 min drive‬
  • Place, London Bridge
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

London

City center stay.Your stay at this Tower Hamlets hotel places you within 2 miles (3 km) of Tower Bridge and Tower of London. London Bridge and Liverpool Street are also within 2 miles (3 km).

What's nearby

  • Tower of London - 19 min walk - 1.0 mile
  • Liverpool Street - 3 min drive - 1.1 miles
  • Tower Bridge - 4 min drive - 1.3 miles
  • London Bridge - 5 min drive - 1.9 miles
  • The Shard - 6 min drive - 2.1 miles

Getting around

  • Shadwell DLR Station - 5 min walk
  • Shadwell Station - 6 min walk
  • Heathrow Airport (LHR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪George Tavern - ‬4 min walk
  • ‪Etre - ‬4 min walk
  • ‪Eat Well at Royal London - ‬5 min walk
  • ‪The Gourmet Hut - ‬3 min walk

About this property

Holiday Inn London - Whitechapel by IHG

4-star hotel near Tower Bridge
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn London - Whitechapel by IHG.

This 4-star London hotel is smoke free.

  • 133 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 2012
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn London - Whitechapel by IHG offers 133 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Similar properties

Front of property

Hampton by Hilton London City

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Family friendly

  • Children's games
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel By Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel by IHG Hotel
Holiday Inn London - Whitechapel by IHG London
Holiday Inn London - Whitechapel by IHG Hotel London

Frequently asked questions

How close is Holiday Inn London - Whitechapel by IHG to the airport?

Holiday Inn London - Whitechapel by IHG is 6.8 mi (26-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn London - Whitechapel by IHG?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Whitechapel by IHG on Oct 5, 2025 start from $113.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn London - Whitechapel by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn London - Whitechapel by IHG.

Does Holiday Inn London - Whitechapel by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn London - Whitechapel by IHG, but full breakfast is offered for a fee of GBP 15.95 per person.

Is there a casino at Holiday Inn London - Whitechapel by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn London - Whitechapel by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn London - Whitechapel by IHG?

Free parking is not available at this hotel.

Does Holiday Inn London - Whitechapel by IHG have a pool?

Holiday Inn London - Whitechapel by IHG does not have a pool.

Does Holiday Inn London - Whitechapel by IHG have a restaurant?

Holiday Inn London - Whitechapel by IHG is home to 5 Cavell Street Kitchen, which features British cuisine and brunch.

Does Holiday Inn London - Whitechapel by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn London - Whitechapel by IHG to downtown London?

Holiday Inn London - Whitechapel by IHG is 3.1 mi away from London.

Reviews

Holiday Inn London - Whitechapel by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1005 reviews
Rating 8 - Good. 405 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

Reviews

8/10 Good

Maria Isabel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean!!!
Stayed 5 nights in Jun 2025

6/10 Okay

Diana

Traveled with family
Nice room. Fairly clean. Good air conditioning. Area around not as nice.
Stayed 1 night in Jun 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The A/C wasn’t working and we were provided with fans. It was not comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Front desk was responsive and accommodated an early check in. Breakfast was quite good.
Stayed 3 nights in May 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, room was newly refurbished clean and comfortable, lovely restaurant.
Stayed 2 nights in May 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities
Recently remodeled, clean rooms, friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

SEYED NAVID, HANAHAN

Stayed 5 nights in Apr 2025

2/10 Terrible

Md

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel is very poor condition no swimming pool no refrigerator supervisor very terrible no customer service satisfaction
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money we pay for clean nice stuff great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when we were checking in was so nice and welcoming had a lovely chat with him
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Very friendly staff, stayed extra 45 mins after the check out time, and they were very accommodating. Nice and affordable stay with good location for commuting around London. Excellent shower and clean bathroom. Good value for money.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adnan Fayaz

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay, but you should be aware this is not an upmarket and can be intimidating if you're not familiar with East London aesthetics.
Stayed 2 nights in Jan 2025

10/10 Excellent

DUYGU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

William, TOULON

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible quarter. Did not feel safe at all.
Stayed 1 night in Nov 2024

8/10 Good

Jaya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2024

8/10 Good

Vera

Stayed 2 nights in Dec 2024

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, comfortable rooms and helpful staff - will definitely return
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice and comfortable rooms really clean and the staff friendly would come back again
Stayed 1 night in Dec 2024

10/10 Excellent

I

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy in the room
Stayed 3 nights in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Noisey room

I had a room on the second floor, 208. It seemed to have the boiler and air condition units for the floor in there so could hear running water and fan noise all night. Not the best sleep!!
Stayed 1 night in Nov 2024

10/10 Excellent

Yonanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent with service and room was very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024