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Holiday Inn Hotel & Suites London by IHG

3.0 star property
3-star hotel near Budweiser Gardens

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Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Reception
Suite, 1 King Bed with Sofa bed (Minifridge) | Hypo-allergenic bedding, down comforters, desk, blackout drapes
Point of interest
Hypo-allergenic bedding, down comforters, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    ‪14 min walk‬
  • Victoria Hospital
    ‪4 min drive‬
  • Budweiser Gardens
    ‪7 min drive‬
  • London, ON (YXU-London Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge) | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Minifridge)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed, Microwave

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

London

White Oaks stay.Within a 10-minute walk of this White Oaks hotel, you'll find Landmark Cinemas 8 London and Westminster Ponds. White Oaks Mall and Parkwood Hospital are also within 2 miles (3 km).

What's nearby

  • White Oaks Mall - 14 min walk - 0.8 miles
  • Victoria Hospital - 4 min drive - 1.8 miles
  • Budweiser Gardens - 7 min drive - 3.6 miles
  • Victoria Park - 8 min drive - 4.0 miles
  • University of Western Ontario - 11 min drive - 4.9 miles

Getting around

  • London Station - 11 min drive
  • London, ON (YXU-London Intl.) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪Dawghouse Pub & Eatery - ‬17 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Babylon Pizza and Shawrma - ‬15 min walk

About this property

Holiday Inn Hotel & Suites London by IHG

3-star hotel near Budweiser Gardens
Holiday Inn Hotel & Suites London by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1215 square feet (113 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites London by IHG. Free self parking is available.

This 3-star London hotel is smoke free.

  • 143 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1215 sq ft of conference space
  • 113 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Hindi, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Frequently asked questions

How close is Holiday Inn Hotel & Suites London by IHG to the airport?

Holiday Inn Hotel & Suites London by IHG is 13.5 mi (21-min drive) away from the London, ON (YXU-London Intl.) airport, the closest popular airport to the property.

Does Holiday Inn Hotel & Suites London by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hotel & Suites London by IHG.

Does Holiday Inn Hotel & Suites London by IHG offer free breakfast?

Holiday Inn Hotel & Suites London by IHG does not offer free breakfast.

Is there a casino at Holiday Inn Hotel & Suites London by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Hotel & Suites London by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Hotel & Suites London by IHG?

This hotel offers free self parking.

Does Holiday Inn Hotel & Suites London by IHG have a pool?

Holiday Inn Hotel & Suites London by IHG features an indoor pool.

Does Holiday Inn Hotel & Suites London by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hotel & Suites London by IHG to downtown London?

Holiday Inn Hotel & Suites London by IHG is 3.2 mi away from London.

Holiday Inn Hotel & Suites London by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kelechi

Nice place
Stayed 1 night in Mar 2025

6/10 Okay

Amber

Stayed 1 night in Mar 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely say again.
Stayed 1 night in Mar 2025

6/10 Okay

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely refurbished, nice rooms. Clean, quiet, good location. Wifi was too slow, heating didn't seem to work as it never got warmer. Bath towel tore when using it, felt like it was warn out, needed replacing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chantelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It waa convient, clean and spacious. Perfect stay while in town for a concert.
Stayed 1 night in Mar 2025

10/10 Excellent

Darwing

Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
pretty major reno going on
Stayed 1 night in Mar 2025

2/10 Terrible

Leslie

Disliked: Staff & service, amenities, property conditions & facilities
Stayed at the Holiday Inn because my Mom was in the hospital and I needed a nice stay with no issues so I could just relax at the end of a long day. This was not that stay. When I first got to my room, the TV and some of the lights weren't working. I had to go down to the front desk and get this fixed. The toilet was also not working properly. It wasn't flushing properly and I was afraid that it was going to overflow every time. I also went to have a shower in the morning and noticed that the faucet only has two modes - SCOLDING HOT or FREEZING COLD. I thought this was concerning so I opted to try and have a bath. The plug wouldn't seal properly and no water would stay in the tub so bathing myself was definitely not an option. When I went to check out, I expressed my concern with the man at the front desk. In any normal situation, the hotel would offer to give you back some of the money that you paid for your stay considering nothing was working or functioning properly. All I got was a quick sorry and the man telling me that they are having water issues on the 8th floor due to construction on the 9th floor. Then why are you allowing people to stay on the 8th floor is there's so many issues? The icing on the cake for my stay is the fact that the room I was in had a kitchenette - a stove, full sized fridge, microwave and dishwasher. Every single hotel that I've ever stayed with a kitchen gives you some basic necessities to use the kitchen like any dishes. WORST. STAY. EVER.
Stayed 1 night in Mar 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean , comfortable and quiet.
Stayed 2 nights in Mar 2025

8/10 Good

Alvaro

Liked: Staff & service
Good
Stayed 2 nights in Feb 2025

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for a family emergency so was only there from late evening and out early the next morning. Front desk staff were very kind. Room was comfy and clean. The shower was hot and decent pressure and the bathtub actually had a plug and was clean.
Stayed 1 night in Feb 2025

8/10 Good

Stacy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly atmosphere and clean.
Stayed 1 night in Feb 2025

8/10 Good

Franz, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, will be very nice when renovations are complete. I think rooms with fridges should have cream for coffee instead of whitener.
Stayed 1 night in Feb 2025

10/10 Excellent

Joann

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and room was very clean will definitely stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Clean, quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 1 night in Feb 2025

2/10 Terrible

Ricky

Disliked: Staff & service
Asked for a credit card deposit after everything was paid for.
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Nathan

Traveled with partner
Giving this a 1 star rating. Booked this through Expedia weeks in advance, got to the hotel and tried to use the same card I used to book the room and got told they only accept full credit cards for their $100 deposit. I offered visa debit, Mastercard debit, and even cash. They had my drivers license as well but refused all my options. I ended up not getting to stay at the hotel as they gave me zero options. Called Expedia to help and the hotel wouldn’t answer their calls. Also, they are mid Reno which they don’t tell you when you books. Restaurant was closed and elevators were “acting up” Don’t bother, find somewhere else
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing with a kitchenette in it! Newly renovated, very spacious and comfortable. We were disappointed with how tiny and shallow the pool was, and the pool was COLD! It’s a very narrow ce hotel but too pricey considering this is the off-season.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Wait for renovation to be finished.

Hotel is under construction. No advance notice given of this and not in their listing. No restaurant, no pool. Wifi was inoperable and was not told at check in. Card access to door not working so had to knock to be let in as they had the outside doors locked. Room is spacious and bed comfortable.
Stayed 1 night in Feb 2025