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Aparthotel

Elysian House-Kensington Serviced Apts

4.0 star property
4-star aparthotel near Kensington High Street

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Photo gallery for Elysian House-Kensington Serviced Apts

Living area
Living area
Fridge, microwave, oven, dishwasher
Living area
Fridge, microwave, oven, dishwasher

Reviews

7.6 out of 10
Good

Popular amenities

  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View in a map
45 Cromwell Rd, London, England, SW7 2ED
  • Natural History Museum
    ‪1 min walk‬
  • Royal Albert Hall
    ‪9 min walk‬
  • Hyde Park
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Comfort Apartment

Free toiletries, hair dryer

Comfort Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Apartment

Living area

Signature Apartment

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment

Living area

Deluxe Apartment

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for City Apartment

3 bedrooms, iron/ironing board, free WiFi

City Apartment

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Family Apartment

3 bedrooms, iron/ironing board, free WiFi

Family Apartment

  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds

View all photos for Premier Apartment

3 bedrooms, iron/ironing board, free WiFi

Premier Apartment

  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds

View all photos for Panoramic Apartment

3 bedrooms, iron/ironing board, free WiFi

Panoramic Apartment

  • 4 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Design Apartment

Living area

Design Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Club Apartment

Living area

Club Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment

3 bedrooms, iron/ironing board, free WiFi

Junior Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment

Free toiletries, hair dryer

Comfort Apartment

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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About the neighborhood

London

London City Centre stay.A stay at this London City Centre aparthotel places you steps from Natural History Museum and within a 10-minute walk of Kensington High Street. Hyde Park and Marble Arch are also within 2 miles (3 km).
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Natural History Museum - 1 min walk - 0.1 miles
  • Imperial College London - 3 min walk - 0.2 miles
  • Kensington High Street - 8 min walk - 0.5 miles
  • Royal Albert Hall - 9 min walk - 0.5 miles
  • Hyde Park - 10 min walk - 0.6 miles

Getting around

  • West Brompton Station - 3 min drive
  • South Kensington Underground Station - 5 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Natural History Museum Member's Room - ‬2 min walk
  • ‪GAIL's Bakery - ‬4 min walk
  • ‪Philippe Conticini - ‬4 min walk
  • Five Guys
  • ‪Urban Baristas - ‬2 min walk

About this property

Elysian House-Kensington Serviced Apts

4-star aparthotel near Kensington High Street
As a guest of Elysian House-Kensington Serviced Apts, you'll find concierge services and dry cleaning/laundry services. The front desk is open around the clock.
  • 11 guestrooms or units
  • Dry cleaning
  • Storage area for luggage
  • Concierge
Elysian House-Kensington Serviced Apts offers 11 accommodations with hair dryers and irons/ironing boards. This London aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers.

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Interior

Citadines South Kensington London

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,247 reviews
$152 nightly
The price is $182
Aug 31 - Sep 1
Total with taxes and fees
Citadines South Kensington London

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

Bedrooms

  • 3 bedrooms

Bathroom

  • Free toiletries
  • Hair dryer

Laundry

  • Dry cleaning/laundry service
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Luggage storage

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts cash.

Property is also known as

Elysian House-Kensington Serviced Apts London
Elysian House-Kensington Serviced Apts Aparthotel
Elysian House-Kensington Serviced Apts Aparthotel London

Frequently asked questions

How close is Elysian House-Kensington Serviced Apts to the airport?

Elysian House-Kensington Serviced Apts is 12.5 mi (59-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Elysian House-Kensington Serviced Apts have an airport shuttle?

Airport shuttle services are not available at Elysian House-Kensington Serviced Apts.

Does Elysian House-Kensington Serviced Apts offer free breakfast?

Elysian House-Kensington Serviced Apts does not offer free breakfast.

Is there a casino at Elysian House-Kensington Serviced Apts?

No, there is no casino at this aparthotel.

What time is check-in at Elysian House-Kensington Serviced Apts?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Elysian House-Kensington Serviced Apts?

Free parking is not available at this aparthotel.

Does Elysian House-Kensington Serviced Apts have a pool?

Elysian House-Kensington Serviced Apts does not have a pool.

Does Elysian House-Kensington Serviced Apts have a spa?

There are no spa services available at this aparthotel.

How close is Elysian House-Kensington Serviced Apts to downtown London?

Elysian House-Kensington Serviced Apts is 2.3 mi away from London.

Elysian House-Kensington Serviced Apts Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 6 out of 29 reviews

7.6/10

Cleanliness

7.4/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Meiling, Aston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Property needs some update
Stayed 7 nights in Apr 2025

6/10 Okay

Michael

Ok but a little tired

Stayed 4 nights in Mar 2025

2/10 Terrible

Travis

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I have traveled quite a bit globally and this was without a doubt the worst stay that I've ever had. We booked a 4 bedroom with 3 queen beds and 1 single bed for our stay. The 1 single bed was actually a cot with sheets and not what was shown in the pictures. When we brought this up, it wasn't fixed. It was obvious that the room hadn't been cleaned before our arrival because the dinner table and kitchen counters had dirt and dust all over them. The heaters weren't working in three of the four rooms in the apartment. This was finally fixed after a couple of days. The microwave didn't work so they had to bring a replacement. The worst of all were the showers. It four days before they fixed our showers correctly after having to suffer with freezing cold and scolding hot water in the showers. They came out the first two times to fix them and it wasn't corrected. Then they changed the water pump, still didn't work. Finally on the fourth day they changed the thermo and it finally worked. Communication sucked, the owner and the property manager weren't helpful. The owner even told us if it was him he would checkout and stay somewhere else. But they still refused to give us a refund. I could not say all that I want on this review because of the character limit but I would stay far away from this place. It is a scam and ripoff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lizanne

Traveled with family
Liked: Cleanliness, room comfort

Comfortable and convenient apartment

Lovely apartment conveniently located within walking distance of two tube stations. The apartment was well appointed and extremely comfortable.
Stayed 7 nights in Feb 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Steve

Careful Here!

Was advised as we arrived at Heathrow that the Apartments had been flooded.With a few minutes notice we had to find alternate accommodation for the same week as the Chelsea flower Show.The apartments then advised Hotels.com we failed to arrive and attempted to keep our payment for 7 nights! Thank goodness for the Fraud team at Hotels.com/Expedia for sorting out our refund
Stayed 7 nights in May 2024

8/10 Good

Richard

Traveled with family

overall a good stay

Beautiful apartment in a fantastic location. Building and apartment needs upkeep. The unit does not have AC, only one bed is King and the other is Queen.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kim

Stayed 4 nights in Jul 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, room comfort
Very nice big place in a spectacular location. Everything as advertised
Stayed 8 nights in Jun 2024

2/10 Terrible

Bridget

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

MAI

Stayed 6 nights in Jun 2024

10/10 Excellent

emin

Traveled with family
Liked: Cleanliness, room comfort

Emin

Everything was amazing, best location to the centre side.The host was very helpful and helped us when we needed highly recommend this place and will stay again
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Awesome flat!

Excellent accommodations and location!
Stayed 7 nights in May 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect with lots of shops, restaurants, museums and a nearby underground stop. The apartment was very clean and easy to access. Communiation with the host was great. A small binder or notebook containing instructions on how to use the washer/dryer combo, the dishwasher and how to adjust the heat would have been nice as they were not intuitive. There unfortunately was not mirror in the master bathroom but there were others in the apartment. We had a very comfortable stay and would book again on our next trip to London.
Stayed 5 nights in Apr 2024

10/10 Excellent

Baukje van

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

MINE

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Shogo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
部屋もとても綺麗で、設備もとても良かったです。 便利な路線が通っている駅も近く快適でした。 周辺の治安も良く、自然史博物館をはじめとした周辺施設も充実していました。 ヘアドライヤーがなかったので、持参する必要あり。
Stayed 4 nights in Dec 2024

10/10 Excellent

Ola

Liked: Cleanliness, room comfort

great place, great host!

Stayed 4 nights in Nov 2024

2/10 Terrible

Yurie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
とても四つ星だとは思えませんでした。 もう2度と泊まりたくないです。 このホテルに宿泊を検討している方は、別のホテルを探すことをオススメします。 【宿泊施設】 キングベッド2つにシングルベッド2つの部屋を予約しましたが、シングルベッドのうちの１つはエキストラベッドでした。であればそれをホテル説明に書いてほしかったです。 また、シーツやマットレスは毛玉だらけで、浴室はカビ臭く、洗濯機はカビだらけで、キッチンの蛇口は壊れてグラグラしていました。床板や巾木は外れていて、カーテンレールも壊れていてカーテンを開けることができない窓がいくつかありました。備え付けの暖房が壊れている部屋もありました。 用意されている食器も汚く、使う前に全て漂白するところから始めました。2バスルームなのにドライヤーも1つかなく、全てが必要最低限でした。 セルフチェックインで部屋の前に設置されているダイアルボックスに鍵が入っており、直前にオーナーからダイアルボックスの番号が教えられるのですが、番号は固定で都度変更はしておらず、防犯レベルが低いと感じました。私がチェッカインした時は、ダイアルボックスの数字がそのままになっており、ボタンを押せば開くようになっていました。 壁は薄く、他の部屋の声は音はよく聞こえます。 共用の階段の踊り場には常にタオルやシーツなどの洗濯物が山のように放置されていてとても邪魔でした。 【コミュニケーション】 エクスペディアに記載されているホテルの電話番号はいついかなる時も絶対に繋がりません。 メッセージの返信も遅いです。 また、緊急時のホテルの対応はとても不親切です。 私たちは6人で3ベッドルームの部屋を予約しましたが、ホテル側のミスで2ベッドルームの部屋に案内されました。 部屋が間違っていると電話とメッセージを送ったのですが返答は無く、しかたなく2ベッドルームの部屋に6人で宿泊することになりました。 翌日、突然清掃の女性が部屋に来て、この部屋は次の客が来るので今すぐ部屋を出ろと言われました。 新しく案内された部屋のダイアルボックスの番号やWi-Fiのパスワードは教えてもらえず、全て自分たちで対応しなければなりませんでした。 私は今までこんなも不親切でこんなにも粗悪なホテルに宿泊したことがないなと思っています。
Stayed 9 nights in Oct 2024

10/10 Excellent

Per

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, room comfort

Excellent location and apartment

Excellent location, close to restaurants, 2 underground stations, buses, museums and a lot more. Easy to find and access apartment. Apartment is very spacious and nice
Stayed 7 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Dejlig lejlighed

Dejlig lejlighed med en fantastisk lokation
Stayed 7 nights in Oct 2024

4/10 Poor

YUNG

Disliked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wir waren sehr zufrieden, auch die Kommunikation mit dem Vermieter verlief super. Sehr gerne kommen wir wieder.
Stayed 6 nights in Mar 2024