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DoubleTree by Hilton London Kensington

4.0 star property
4-star hotel near Natural History Museum

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London Kensington

Exterior
Exterior
Apartment, 1 Bedroom | Private kitchen | Coffee/tea maker
40-inch flat-screen TV with satellite channels, TV
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
100 Cromwell Road, London, England, SW7 4ER
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Natural History Museum
    ‪7 min walk‬
  • Place, Hyde Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.8 out of 10
Excellent
(29 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(111 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (Duplex)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Double Beds, Connecting Rooms

  • 452 sq ft
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Coffee/tea maker

Apartment, 1 Bedroom

  • 969 sq ft
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed (Duplex)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

40-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

7.8 out of 10
Good
(19 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (Duplex)

7.2 out of 10
Good
(15 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed, Terrace

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 280 sq ft
  • Sleeps 4
  • 3 Double Beds

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About the neighborhood

London

City center retreat .Within a 15-minute walk of this London City Centre hotel, you'll find Natural History Museum and Royal Albert Hall. Hyde Park and Harrods are also within 2 miles (3 km).

What's nearby

  • Cromwell Road - 1 min walk - 0.0 miles
  • Natural History Museum - 7 min walk - 0.4 miles
  • Imperial College London - 7 min walk - 0.4 miles
  • Royal Albert Hall - 12 min walk - 0.7 miles
  • Hyde Park - 15 min walk - 0.8 miles

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • London City Airport (LCY) - 53 min drive

Restaurants

  • ‪Club Lounge - ‬4 min walk
  • ‪Fait Maison - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Fraser Suites Queens Gate - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton London Kensington

4-star hotel near Natural History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Free WiFi
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May 17 - May 18
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

How close is DoubleTree by Hilton London Kensington to the airport?

DoubleTree by Hilton London Kensington is 12.7 mi (53-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton London Kensington?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kensington on May 17, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton London Kensington have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton London Kensington.

Does DoubleTree by Hilton London Kensington offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton London Kensington, but full breakfast is offered for a fee of GBP 25.00 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton London Kensington?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton London Kensington?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton London Kensington?

Free parking is not available at this hotel.

Does DoubleTree by Hilton London Kensington have a pool?

DoubleTree by Hilton London Kensington does not have a pool.

Does DoubleTree by Hilton London Kensington have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton London Kensington have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton London Kensington to downtown London?

DoubleTree by Hilton London Kensington is 2.6 mi away from London.

DoubleTree by Hilton London Kensington Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 456 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carolina

Stayed 1 night in Feb 2026

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Everything was up to the usual standard with one exception no cookies offered on arrival.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gethin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were so friendly and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Leanna

Traveled with family and small children
Clean room. Great location
Stayed 3 nights in Jan 2026

10/10 Excellent

Erika

Stayed 3 nights in Jan 2026

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the mushrooms were great!
Stayed 1 night in Jan 2026

10/10 Excellent

Falih, Bundall

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Next to train station and 20min walk to museums
Stayed 1 night in Dec 2025

10/10 Excellent

Kinan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel area
Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed 1 night in Nov 2025

8/10 Good

Toon, Singapore

Traveled with family
Liked: Cleanliness, staff & service
We were a family of 5 in a single suite which was hard to find in the area. The room was clean but shows its age. Some sockets and lights did not work and the door would not lock till they came to remove the door seal. Otherwise convenient location.
Stayed 9 nights in Dec 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, helpful staff, large rooms and convenient location
Stayed 1 night in Dec 2025

10/10 Excellent

darren

Traveled with family
Liked: Cleanliness, amenities
Hotel was perfect for our stay, was lovely and clean and staff were friendly too Room was great for a family of four
Stayed 1 night in Dec 2025

10/10 Excellent

DONALD

Liked: Cleanliness, amenities, property conditions & facilities
perfect
Stayed 7 nights in Nov 2025

10/10 Excellent

Hazel

Stayed 4 nights in Nov 2025

10/10 Excellent

adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received a very warm welcome upon registration. Our room with a king bed was very clean, quiet and comfortable. Housekeeping visited every day and kept toiletries fully stocked. We stayed a full week and even though we didn't use the restaurant or other amenities, we found the hotel to be super well-located near plenty of eateries and extremely convenient to the London underground.
Bathroom
Shower area
Closet with safe, iron & ironing board, robes and slippers
Workspace with mini-fridge and coffee/tea maker
Stayed 7 nights in Nov 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely Hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 3 nights in Oct 2025

8/10 Good

Carly

Stayed 2 nights in Oct 2025

8/10 Good

Stelios

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and to a good standard Breakfast was very good
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Stayed 1 night in Oct 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for museums and tube station opposite makes everything very accessible from here. The room was great, very clean, plenty of room, good shower. Staff were very pleasant and helpful. Breakfast was poor, whilst the selection was pretty good the food was cold every morning.
Stayed 1 night in Oct 2025

6/10 Okay

Donna, Aliso Viejo

Liked: Staff & service
Disliked: Property conditions & facilities
It’s old and dark and dingy. Mattresses are not very comfortable. Bathrooms have been updated. Location is great. Breakfast is honestly horrible. Yuck.
Stayed 1 night in Oct 2025

8/10 Good

Jeru

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Central location.

Centrally located. Easy to get to museums easy access to subway. Lots of restaurants, groceries, bakeries near by. Friendly staff, most were helpful. Took a few requests to get new towels and have sofa bed made.
Stayed 1 night in Oct 2025

10/10 Excellent

Bronagh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was extremely comfortable, great beds, excellent room. The staff went above and beyond with extra accommodations for us when my daughter became ill, helping us organise breakfast in our room and late check out at short notice. Natural History Museum is vey close by and definitely worth a visit, make sure to book in advance to avoid the queue! Plenty of amenities and dining options nearby, great transport options and a beautiful area to explore! Highly recommend this hotel and will definitely be back for a return visit!
Stayed 2 nights in Oct 2025