DoubleTree by Hilton Hotel London ExCel

4.0 star property
4-star eco-certified hotel near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Daily buffet breakfast (GBP 19.5 per person)
Reception
Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes
Front of property
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
  • ExCeL Exhibition Centre
    ‪3 min walk‬
  • O2 Arena
    ‪6 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪14 min walk‬

Room options

Deluxe Room, 1 Queen Bed (Water View)

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(35 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed (Water View)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Balcony

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(14 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Twin Room (Guest)

9.4 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Accessible, View

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, View

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Room with Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Queen Suite with City View and Balcony

  • Sleeps 2
  • 1 Queen Bed

One Bedroom Queen Suite with City View

  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room with Water View

  • Sleeps 2
  • 1 Queen Bed

Deluxe One Bedroom Suite with Water View

  • Sleeps 2
  • 1 King Bed

One Bedroom King Suite with City View

  • Sleeps 2
  • 1 King Bed

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

Queen or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe King Room with Water View

  • Sleeps 2
  • 1 King Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room with Water View and Balcony

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room with View

  • Sleeps 2
  • 2 Twin Beds

Accessible Deluxe Twin Room with Water View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Docklands stay.A stay at this Docklands hotel places you within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. London Stadium and Westfield Stratford City are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • O2 Arena - 6 min drive - 2.1 miles
  • London Stadium - 10 min drive - 4.0 miles
  • Westfield Stratford City - 10 min drive - 4.0 miles
  • Tower of London - 14 min drive - 5.5 miles

Getting around

  • Prince Regent Station - 5 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪Costa Coffee - ‬11 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪Sandwich & Co - ‬12 min walk
  • ‪E16 Café - ‬6 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

4-star eco-certified hotel near ExCeL Exhibition Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 287 guestrooms or units
  • 9 levels
  • 882 sq ft of conference space
  • 82 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.5 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

How close is DoubleTree by Hilton Hotel London ExCel to the airport?

DoubleTree by Hilton Hotel London ExCel is 1.6 mi (7-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on Jul 20, 2025 start from $110.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel London ExCel have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel London ExCel.

Does DoubleTree by Hilton Hotel London ExCel offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel London ExCel, but buffet breakfast is offered for a fee of GBP 19.5 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7 AM to 11 AM.

Is there a casino at DoubleTree by Hilton Hotel London ExCel?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Hotel London ExCel?

Free parking is not available at this hotel. Self parking is available for GBP 15 per night.

Does DoubleTree by Hilton Hotel London ExCel have a pool?

DoubleTree by Hilton Hotel London ExCel does not have a pool.

Does DoubleTree by Hilton Hotel London ExCel have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Hotel London ExCel have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel London ExCel to downtown London?

DoubleTree by Hilton Hotel London ExCel is 7.2 mi away from London.

DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1010 reviews
Rating 8 - Good. 288 out of 1010 reviews
Rating 6 - Okay. 119 out of 1010 reviews
Rating 4 - Poor. 49 out of 1010 reviews
Rating 2 - Terrible. 46 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Genevieve

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
There was no shower gel in my room snd the carpet and furniture was dusty.
Stayed 1 night in Mar 2025

10/10 Excellent

Genevieve

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca, Dereham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check in staff, immediately felt at ease and welcome!
Stayed 1 night in Mar 2025

10/10 Excellent

HOLLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff and big rooms. Good transport connection to the O2
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tyler

Liked: Cleanliness
Disliked: Staff & service

only if your desperate

this hotel now charge a £50 incidentals deposit on check-in, the only DoubleTree that it seems compulsory to pay this. We had stayed here before and it was excellent, this time wasn't that good, our room felt really dark. The fridge had gone missing aswell? Its also in a inconvenient area when travelling into London, areas around the hotel aren't the best
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff!

The staff here are wonderful!! Every person we spoke to was friendly & helpful. The food was great and my children particularly enjoyed the complimentary cookies. Great location for Excel.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Stay elsewhere, not worth the money

Dreadful stay, will book the aloft next time! Stayed here due the last two years and this way my third visit staying 3 nights. Booked a room with sofa bed and higher up floor but got a small room on level 1, looking at the entrance and no sofa bed. The bed was uncomfortable, the air unit noisy and windows broken so not opening.
Stayed 3 nights in Feb 2025

10/10 Excellent

Curtis

Stayed 1 night in Mar 2025

8/10 Good

Anita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Richard, Ascot

Traveled with family
Liked: Cleanliness, staff & service
I was attending a conference at the Excel centre which is in the urban wasteland east of Canary Wharf. Dorm like rooms where the owners recognise that most people stay there because they want to be close to the conference centre.
Stayed 3 nights in Feb 2025

8/10 Good

Malcolm

There was an air conditioner in the bathroom that couldn’t be turned off, which meant there was an irritatiibf noise through the night
Stayed 1 night in Feb 2025

2/10 Terrible

Shaun, sunningdale

Liked: Cleanliness
Disliked: Staff & service
I would absolutely avoid this hotel unless you had no other choice. The staff welcome was the biggest let down. The parking is definitely an issue. The company rips you off at exit and the hotel hide behind that fact. Room is comfortable but the rest does ruins the experience. You definitely get treated like a captured audience and it’s a take it or leave it attitude due to the vicinity of the excel.
Stayed 2 nights in Feb 2025

8/10 Good

Eleanor

Stayed 4 nights in Feb 2025

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet room.

Very friendly staff. Lovely quiet room with big beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, good location. No details about parking on Expedia site, parked in the nearby ExCel centre. We would have parked at the Hilton if we knew. Walk along the dock wasn’t allowed due to construction work. Notification about this was lacking added hassle to our journey to the O2. Room was really nice and hotel was super clean, neat and tidy so overall we were very happy with our stay!
Stayed 1 night in Feb 2025

6/10 Okay

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very nice at the desk
Stayed 2 nights in Feb 2025

4/10 Poor

Eleanor

Stayed 1 night in Feb 2025

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Darryl

Stayed 1 night in Feb 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great train links to central london, safe and convenient, but away from histle and bustle of central London.
Stayed 3 nights in Feb 2025

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the water
Stayed 1 night in Feb 2025

10/10 Excellent

Levine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025