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CityGate Tower Bridge

3.0 star property
3-star apartment near Tower of London

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Exterior
Apartment, 1 Bedroom (Farrringdon) | 1 bedroom, iron/ironing board, free WiFi
Apartment, 1 Bedroom, Balcony | Living area | LCD TV
Apartment, 1 Bedroom (Farrringdon) | 1 bedroom, iron/ironing board, free WiFi
Apartment, 1 Bedroom (Farrringdon) | 1 bedroom, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

View in a map
50 Vine Street, London, England, EC3N 2JY
  • Place, Financial District
    ‪1 min walk‬
  • Place, Tower of London
    ‪5 min walk‬
  • Place, Tower Bridge
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪83 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | 1 bedroom, iron/ironing board, free WiFi

Apartment, 1 Bedroom, City View

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | 1 bedroom, iron/ironing board, free WiFi

Apartment, 1 Bedroom, Balcony

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

1 bedroom, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom (Farrringdon)

Apartment, 1 Bedroom (Farrringdon) | 1 bedroom, iron/ironing board, free WiFi

Apartment, 1 Bedroom (Farrringdon)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (Monument)

Apartment, 1 Bedroom (Monument) | 1 bedroom, iron/ironing board, free WiFi

Apartment, 1 Bedroom (Monument)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre apartment, you'll find Tower of London and Sky Garden. Tower Bridge and Liverpool Street are also within half a mile (1 km).
View more Apartments in LondonOpens in a new window

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Tower of London - 5 min walk - 0.3 miles
  • The Gherkin - 5 min walk - 0.3 miles
  • Liverpool Street - 8 min walk - 0.4 miles
  • Tower Bridge - 11 min walk - 0.6 miles

Getting around

  • Fenchurch Street Station - 3 min walk
  • Aldgate Station - 3 min walk
  • London City Airport (LCY) - 25 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬3 min walk
  • ‪Penny Squares - ‬2 min walk
  • ‪The Hoop and Grapes - ‬3 min walk
  • ‪itsu - ‬3 min walk
  • ‪Jin Bo Law - ‬3 min walk

About this property

CityGate Tower Bridge

3-star apartment near Tower of London
WiFi is free in public spaces.

This 3-star London apartment is smoke free.

  • 28 guestrooms or units
  • No smoking on site
CityGate Tower Bridge offers 28 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with digital channels

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 28 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in fee for check-in after 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in after 6 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

Property is also known as

CityGate Tower Bridge Aparthotel London
CityGate Tower Bridge Aparthotel
CityGate Tower Bridge London
CityGate Tower Bridge Apartment London
CityGate Tower Bridge Apartment
CityGate Tower Bridge London
CityGate Tower Bridge Apartment
CityGate Tower Bridge Apartment London

Frequently asked questions

How close is CityGate Tower Bridge to the airport?

CityGate Tower Bridge is 6.5 mi (25-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does CityGate Tower Bridge have an airport shuttle?

Airport shuttle services are not available at CityGate Tower Bridge.

Does CityGate Tower Bridge offer free breakfast?

CityGate Tower Bridge does not offer free breakfast.

Is there a casino at CityGate Tower Bridge?

No, there is no casino at this apartment.

What time is check-in at CityGate Tower Bridge?

Check-in start time: 3 PM; Check-in end time: 6 PM.

Is there free parking at CityGate Tower Bridge?

Free parking is not available at this apartment.

Does CityGate Tower Bridge have a pool?

CityGate Tower Bridge does not have a pool.

Does CityGate Tower Bridge have a spa?

There are no spa services available at this apartment.

How close is CityGate Tower Bridge to downtown London?

CityGate Tower Bridge is 2.2 mi away from London.

CityGate Tower Bridge Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 59 reviews
Rating 8 - Good. 18 out of 59 reviews
Rating 6 - Okay. 18 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 7 out of 59 reviews

7.6/10

Cleanliness

6.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Terrific apartment in an excellent location. Good broadband. One of the best places I’ve stayed.
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

An up and down stay

Check in was a very frustrating experience. Apartment was not at the advertised address and even though staff were aware we required an early check in or baggage storage, we had to wait 2 hours to be let into the building and check in. Staff were also hard to get in contact with as there is no reception. The room itself was tidy. However, you can tell it has been a cheap renovation. Additionally, our bed was broken when we arrived. We couldn’t get this fixed until the next day. Also, another thing to be weary of is that the walls are quite thin. So you can hear quite a bit of noise through the night. Other than this is apartment was okay and it was handy to have a kitchen and washing machine. Also, it was very close to a tube station which was very convenient. Overall was an okay stay but would not stay here again. Much more convenient to stay in a hotel.
Stayed 3 nights in Jan 2018

2/10 Terrible

Milagrosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Non-existence Accomodation by CityGate Tower B

I have booked and paid for Citygate Tower Bridge, 50 Vine St London EC3N 2JY, and expected to stay in this accommodation, instead they allocated an apartment that is not what we paid for in -112 Whitechapel High St London E17PU. The bed was so bad that we can felt the metal spring. The next day I have to contact Hotel.com and made a complaint. This is a warning to future traveler who wants to booked this accommodation ....Citygate Tower Bridge, 50 Vine St London EC3N 2JY does not exist. Stay away from this accommodation. Read the reviews from other travelers who had the same bad experience. I wish I did.
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK THIS HOTEL!

DO NOT BOOK THIS HOTEL! The location is different to the address advertised, hotel refuses to refund. Extremely bad customer service. Do yourself a favour and do not book this hotel!
Stayed 4 nights in Dec 2017

6/10 Okay

pendula, cheshire

Different place provided than i had booked?

Booked citygate but stayed at apartment block in whitechapel high street. Place was ok, price is good considering had apartment. Little dilapidated - plaster repairs, lamps broken, no fuse in the iron?? Otherwise it was fine and clean. Plenty of space and good cityviews Overall it was acceptable for one night
Stayed 1 night in Nov 2017

6/10 Okay

traveljunkie, Canada

Liked: Cleanliness, room comfort

Questionable safety

This would have been an overall good experience if someone hadn't tried to get into my room while I was in there. I had just come back from spending some time in the city when someone unlocked the door and tried to open it. Luckily I had the safety latch in place so they were unsuccessful. Or what if I had been out and my belongings were all there? I tried to contact the host and asked if someone tried to enter but they still haven't replied or even apologized. Because of that reason alone, I would never stay here again. Communication wasn't too bad. They finally contacted me back the day of to give me the appropriate address because yes, it's not 50 Vine Street. I was on the 19th floor so noise from the metro wasn't an issue. It was nice having it so close by however. View from the hotel/apartment was very nice.
Stayed 1 night in Oct 2017

6/10 Okay

Russell

Disliked: Staff & service, room comfort

CityGate TowerBridge - Not the location advertised

When you book CityGate Tower Bridge, you may or may not be getting a place at the listed address (50 Vine Street, , City of London). I our case the address of the unit we stayed at was 11-12 West Smithfield, London. I guess the 50 Vine Street location only has single king size beds. I got an email from them with instructions on how to get the keys to the place. In my email, I provided my travel plans and told them we would call when we arrived in London. On the day we were to check in I got a call about noon from the company asking about or travel plans...hey guys, check your email. I told them that our train arrives at three and we should be at the property at four, but we will call from the train station. Our train was about 45 minutes late and we called when we arrived at the station. The agent wondered where we were since they had someone waiting for us at the property since three. We previously told them we would call when we arrived. We made it to the property and the representative was upset that she had to wait so long...again not our fault. She gave us the key and left. The unit was ok...however there were no linens for the second bed. Also the street scene in the neighborhood is very vibrant with several pubs. Which is great unless you are trying to sleep. The unit has no AC and no fan. If you open the windows, you get all the noise from the street as well as a good dose of cigarette smoke. This place was good, but nothing special.
Stayed 4 nights in Jul 2017

6/10 Okay

Elizabeth, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort

Comfy aapartment, morning market is a bit noisy

I will start off as others have said: booked it thinking we were staying at Tower Bridge. Found out later we were staying at Farringdon which was a bit disappointing. Nevertheless, apartment was clean and full kitchen available. If you are staying longer and want tv, it's tiny and reception is a bit dodgy. Thankfully, that's not what we were in London for. Bed was comfy. Overall it was okay. I knocked some points off due to the lack of clarity of apartment location and also the market noise. It is a night market so lots of hustle and bustle and noise from trucks unloading and loading all night.
Stayed 4 nights in Jun 2017

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab little apartment in a great location

Really nice little apartment, although did not look like photos which were shown when we booked. It was very clean and in an ideal location - not far from the tube, good bus links and easy to walk to more central parts of London. It was noisy in the evening but we did have to have the windows open as it was so warm. We used it more of somewhere to sleep so didn't spend much time in the apartment. Overall good, and would stay again
Stayed 3 nights in Jul 2017

6/10 Okay

Bobby, NYC

Disliked: Cleanliness, staff & service, room comfort

City Gate Apt - great location, not get apt.

Please be aware that the apartment is not located at 50 Vine Street, the address is 31 Monument St. This can be confusing and frustrating. The location of the apt, however, is ideal. It is walking distance to almost all sites and the tube is literally 2 mins from the apt. The only issue we had was the apt itself. It was not the cleanest nor was there any AC so the apt was very hot on our first night in London.
Stayed 5 nights in Jun 2017

8/10 Good

yvonne

Liked: Cleanliness, room comfort

Better value for a family or group of four

The apartment was okay, a bit worn but clean. Communication with owners very difficult. Communication with Hotels (yourselves) absolute rubbish. Three different Hotels staff, on three different occasions, promised to call me back and never did. Will never use your website again. YW
Stayed 3 nights in Jun 2017

8/10 Good

Elyse

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, but noisy.

Apartment was very nice to stay in with all amenities needed for a nice stay, but was very noisy from the street and the blinds are fairly transparent so the sun was shining into the bedroom at about 5am. Not having a reception made it a little difficult to check into the room, also, the host did not speak much English at all. The hotel is also no where near the address that is stated on Hotels.com and not where we were expecting the hotel to be at all. Nor are there signs out the front with the hotel name which made it even more difficult for check in.
Stayed 3 nights in Jun 2017

4/10 Poor

Dennis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Could have been so much better.

We were given extremely short notice that they would meet us at an apartment we hadn't booked without even acknowledging they had changed our booking. Ineffective curtains meant the bedroom was full of light from 4:30 to 21:30 daily. The apartment block and our apartment were very hot al the time. Adjusting the thermostat had no impact. Wifi would not work so we had to buy data at extra expense. We're met by non english speaker at apartment who was not able to explain anything about the apartment to us. They have not responded to my complaints emailed to them midway through our stay. Bed was excellent (but light and heat made it difficult to sleep). Could have been so much better given quality of apartment.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for East London

Excellent location very near The Aldgate East tube stop and across the street was buses we used ,clean and comfortable

10/10 Excellent

Agatha

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Location

I enjoyed my stay during a 3-day tour in London. The apartment hotel condo unit is fully equipped for all the things needed (timeshare style). & has an amazing view of the city both day & night. Everything is convenient (public transportation, grocery stores, coffee shops, etc.). It is basically located in the Heart of the City nearby the best tourists spots. It is a must return price wise as well.

4/10 Poor

sean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

WARNING - Not in the area advertised

Advertised as Tower Bridge, location some 3 miles away in a much worse area of London. Not very happy! Apartment was fine but has no reception, they wanted to charge me for late check-in. Late is any time after 6. Apartment itself is fine but the blackout curtains were 5 cm too small for the window at either side. That left the bedroom bright enough to read in from 5 am. Again, not very happy. The apartment was quite spacious and quite clean. Nothing in the way of consumables like dishwasher tablet or kitchen roll. Location is everything in London. Can’t recommend as they did not make it clear that the apartment was in a completely different location.

6/10 Okay

Majed

Liked: Cleanliness, property conditions & facilities, room comfort

Location, location, location.

The location was awesome. 5 minute walk to Tower bridge or the Tower of London. Confused on the pictures where the apartment was, so we found ourselves feeling stranded outside 50 Vine Street, which was a couple of blocks from the actual location. Tried calling and emailing to find where we were supposed d to be, but no one responded. The website also shows a picture of Farringdon tube station, so, the assumption is that is the closest one, however it was Tower Hill station ( which also 5 minutes away ). The kitchen was nice and a nice to stay connected with the wifi.

6/10 Okay

D

Liked: Cleanliness

Citygate-Londinium Tower apartment

A very clean little apartment in a great location. We did experience difficulties getting in contact with them, however when we did we got access to the apartment an hour or so earlier which was great. The bed and pillows need updating. Double bed that is so soft you can feel the springs and pillows that are almost flat. Reception for TV was very poor and wifi only worked for 1-2 days. On our last night we had no access to wifi which was really bad as we needed to check our train booking. Overall it was reasonable and would be okay for a short stay. The apartment has a small kitchen, bathroom and nice lounge/dining area, plus small balcony in a secure building. Can only give this 3 stars as after a long day you want to have a great sleep. Noise isn't a problem but the bed just didn't allow for a nice peaceful rest.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Whitechapel 1 bedroom!

The neighborhood is great, perfect centralized location! The check in process was frustrating and very annoying after 12+ hours of traveling and the room was supposed to be a 'city view' but the only view we had was the condo building next door.

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a perfect location

This was our favorite place to stay throughout our whole trip!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment. Great kitchen

Comfortable and convenient.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My partner and I stayed for 3 weeks in the apartment. It has everything that one needs to have a home away from home during a business trip. Especially compared to other options in the same price range in the area. We would stay here again. The team from Citygate was available when needed and everything went as discussed and agreed.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful city apartment

The apartment itself is great, however communication with the rental company not so much. The free wifi wasn't working and I could not get a hold of anyone to rectify the situation. On the fourth day when I finally did, they never go back to me about this or checking out.

2/10 Terrible

Paul, London

Liked: Cleanliness
Disliked: Staff & service, room comfort

Clean but incredibly noisy traffic and neighbours.

Apartment is clean but has thin windows so, despite being on the 17th floor, we were woken about 10 times a night be emergency vehicle sirens as they negotiated the busy traffic junction outside. In addition the neighbours held very loud parties with shouting and loud music twice during our three night stay (on a Monday and Wednesday night), keeping us awake until 3 a.m. The curtains are very thin (you can see traffic through them) so I suspect that light sleepers would be woken by sunrise in the summer. Towel and pillows are limited to one each for two people and no facility to get any more. The lady who checked us in was probably lovely but couldn't help us at all because she didn't speak any English. I was exhausted by the end of our stay. I would not stay here again.