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citizenM Tower of London

Property class: 4
4-star hotel near Tower of London

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Photo gallery for citizenM Tower of London

Lobby sitting area
Bar (on property)
Bar (on property)
View from property
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(15 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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4.6 out of 5, Wonderful, 1,037 reviews
$140 nightly
The price is $168
Apr 19 - Apr 20
Total with taxes and fees
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About the neighborhood

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 miles (5 km).

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Tower of London - 2 min walk - 0.1 miles
  • Thames River - 6 min walk - 0.4 miles
  • Tower Bridge - 8 min walk - 0.4 miles
  • London Bridge - 13 min walk - 0.7 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Savage Garden - ‬2 min walk
  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Cento Alla Torre - ‬2 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

4-star hotel near Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Exterior
The Tower Hotel, by Thistle
London City Centre
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very Good, 9,764 reviews
$152 nightly
The price is $182
Apr 27 - Apr 28
Total with taxes and fees
The Tower Hotel, by Thistle

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 26 2026 to April 26 2026 (dates subject to change):
  • One of the bars/lounges
The property will be renovating from April 19 2026 to April 19 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

How close is citizenM Tower of London to the airport?

CitizenM Tower of London is 7.6 mi (28-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Tower of London?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Apr 19, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Tower of London have an airport shuttle?

Airport shuttle services are not available at citizenM Tower of London.

Does citizenM Tower of London offer free breakfast?

Free breakfast isn’t provided at citizenM Tower of London, but buffet breakfast is offered for a fee of GBP 20.50 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM Tower of London?

No, there is no casino at this hotel.

What time is check-in at citizenM Tower of London?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Tower of London?

Free parking is not available at this hotel.

Does citizenM Tower of London have a pool?

CitizenM Tower of London does not have a pool.

Does citizenM Tower of London have a restaurant?

Yes, there is a restaurant on site. One of the bars/lounges will be unavailable from April 26 2026 to April 26 2026 (dates subject to change).

Does citizenM Tower of London have a spa?

There are no spa services available at this hotel.

How close is citizenM Tower of London to downtown London?

CitizenM Tower of London is 2.2 mi away from London.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1354 out of 1958 reviews
Rating 8 - Good. 389 out of 1958 reviews
Rating 6 - Okay. 122 out of 1958 reviews
Rating 4 - Poor. 54 out of 1958 reviews
Rating 2 - Terrible. 39 out of 1958 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rose

Stayed 1 night in Jan 2026

10/10 Excellent

Raquel

Stayed 1 night in Oct 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service
Loved the quirky room and beautiful view! Only shame that no tea coffee facilities in the room and had to go down to bar to get hot water and supply your own stuff from local supermarket.
Stayed 1 night in Jan 2026

10/10 Excellent

Mahindra

Liked: Cleanliness, amenities, property conditions & facilities
Very amazing stay
Stayed 5 nights in Jan 2026

8/10 Good

Alana

Stayed 4 nights in Jan 2026

4/10 Poor

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Daughter loved her room, I found it small, and unbearable stuffy.
Stayed 1 night in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was ok but small. It had a mini bar with nothing in it. A very large bed which required you to climb over your partner to get into bed. The view from this over £300 room was a brick wall only 3 meters away. The room was controlled using an iPad which only worked when it felt like it. On a good note, the staff where very friendly and helpful. The breakfast was substantial, varied and well prepared. The upper floor bar was only available if you pre-booked tickets but you could go in for an entrance fee of £150 pounds per couple after 10 pm.
Stayed 1 night in Dec 2025

8/10 Good

Ian

Stayed 3 nights in Jan 2026

10/10 Excellent

Stewart

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel, really central. Modern and very clean
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and location
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Dec 2025

2/10 Terrible

Bella

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer service, terrible staff! This is the worst Marriott experience I’ve ever had
Stayed 1 night in Dec 2025

6/10 Okay

Nelson

Stayed 7 nights in Dec 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the CitizenM. Always friendly, helpful staff. Great amenities. Rooms are small but very comfortable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jake

Stayed 3 nights in Dec 2025

2/10 Terrible

James

Stayed 3 nights in Dec 2025

8/10 Good

Kira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is literally right by the public transport train however, it’s not in the main area for tourist things other than the tower bridge and London bridge. There are lots of cute bars and restaurants in walking distance. It was do cute and great price very clean just very small good for1 or 2 ppl max.
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura M

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great location!
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Aled

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I have used Citizen M for years. Sadly recently they have been taken over by Marriott. What made Citizen M so special was their independence and customer satisfaction. Already, you can see a change in customer service. In the past, they would allow early check-in if room was ready, usually give a complimentary drink at the bar, but not anymore. Marrriott policy says no. In the room, only in the night did I realise that there was no glass in the room, so getting some water was very difficult. The sink unit was tired - one panel broken and pushed in, scuff marks and chipped edges. The showergel was less than 25% full - clearly not refilled. Citizen M - up your game, otherwise you won’t survive.
Stayed 1 night in Dec 2025

8/10 Good

Cenk

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathroom could have cleaner. Self-checkin is such a turn off. Otherwise a very nice hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Clean and funky
Stayed 1 night in Oct 2025

8/10 Good

Gurleen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing besides our chromecast not working. Staff said to give it a few days to sort out itself but nothing changed
Stayed 5 nights in Dec 2025

6/10 Okay

Mitchell

Traveled with partner
The only issue I truely found with this property is that there was no cup, mug, glass nothing to make a drink of water in.
Stayed 1 night in Dec 2025