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Best Western Greater London Hotel

3.0 star property
3-star hotel in Valentines

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Photo gallery for Best Western Greater London Hotel

Exterior
Reception
Restaurant
Indoor wedding
Standard Room, 1 Twin Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View in a map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • ExCeL Exhibition Centre
    ‪9 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • O2 Arena
    ‪13 min drive‬
  • London (LCY-London City)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Combined shower/tub, free toiletries, towels

Standard Room, 2 Twin Beds, Non Smoking

  • 140 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Bathroom | Combined shower/tub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Family Room

  • Sleeps 4

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About the neighborhood

Ilford

Valentines stay.Your stay at this Valentines hotel places you within 6 miles (10 km) of ExCeL Exhibition Centre and Westfield Stratford City. Thames River and Queen Elizabeth Olympic Park are also within 6 miles (10 km).

What's nearby

  • Queen Elizabeth Olympic Park - 9 min drive - 5.4 miles
  • ExCeL Exhibition Centre - 9 min drive - 5.6 miles
  • Westfield Stratford City - 12 min drive - 6.4 miles
  • London Stadium - 12 min drive - 6.6 miles
  • O2 Arena - 13 min drive - 8.0 miles

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪China Grill - ‬2 min walk
  • ‪Moroccan Gardens - ‬7 min walk
  • ‪Sultan Restaurant - ‬2 min walk

About this property

Best Western Greater London Hotel

3-star hotel in Valentines
There's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. The business-friendly Best Western Greater London Hotel also features multilingual staff, coffee/tea in a common area, and express check-out.

This 3-star Ilford hotel is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Lockers available
Best Western Greater London Hotel offers 41 accommodations with coffee/tea makers and complimentary toiletries. This Ilford hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

How close is Best Western Greater London Hotel to the airport?

Best Western Greater London Hotel is 6.1 mi (19-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Greater London Hotel?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on Sep 14, 2025 start from $67.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Greater London Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Greater London Hotel.

Does Best Western Greater London Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Greater London Hotel, but to-go breakfast is offered for a fee of GBP 7 for adults and GBP 7 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Best Western Greater London Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Greater London Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Greater London Hotel?

Free parking is not available at this hotel.

Does Best Western Greater London Hotel have a pool?

Best Western Greater London Hotel does not have a pool.

Does Best Western Greater London Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Greater London Hotel to downtown Ilford?

Best Western Greater London Hotel is 0.2 mi away from Ilford.

Reviews

Best Western Greater London Hotel Reviews

7.0

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 66 out of 299 reviews
Rating 8 - Good. 106 out of 299 reviews
Rating 6 - Okay. 59 out of 299 reviews
Rating 4 - Poor. 31 out of 299 reviews
Rating 2 - Terrible. 37 out of 299 reviews

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area.
Stayed 1 night in Jun 2025

4/10 Poor

Jamie

Stayed 1 night in Jun 2025

2/10 Terrible

Radi

Rude staff, arrogant , not willing to help in any way, won’t recommend
Stayed 1 night in Jun 2025

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return.
Stayed 1 night in Jun 2025

6/10 Okay

Yvonne

Business traveler
Liked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Steve

Exactly what I we booked and very good value for money 💰
Stayed 2 nights in May 2025

8/10 Good

Rasmus

Traveled with family
Liked: Cleanliness, staff & service
Good
Stayed 3 nights in May 2025

2/10 Terrible

Darren

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Avoid if you are traveling by car

We arrived to find the Hotel on a busy London road with no place for vehicles to stop for a few hundred yards at least. I double parked at risk in order to run in and ask where their parking is, I was directed to a sister property a couple of blocks away. I arrived there to find no parking either but an employee moved their vehicle so that we could park. I had emailed prior to my arrival and was reassured that there would be a parking space. The hotel was clean and in good condition. Our room was hot so we opened our windows for some fresh air. We had a flight early next am so went to bed at 930pm for a 445am wake up. We listened to the people in the next building talking and yelling till about midnight along with the tv in the next room. At 430am we had someone walking around upstairs loudly but we were on the top floor, I suspect it might be living quarters for the staff? We slept terrible and it made for an extremely long day today with our travel. In addition the traffic noise was non-stop but we were unable to close our windows due to the room being very hot.
Stayed 1 night in May 2025

8/10 Good

Khia

Traveled with family
Liked: Staff & service, amenities
Manager is efficient and fair with dealing with issues. For example, I’d asked for someone to remove a dirty old pair of underwear that was on the landing outside my window which was dealt with swiftly! I was also considering furthering my stay and he explained options clearly. On Expedia it did say “access to a nearby indoor pool” this was not the case and disappointed my 13 year old son somewhat as he loves to swim! I did not like the breakfast I’d brought from the cafe. Enjoyed the fresh orange juice. However the buffet breakfast which I saw in the morning did look nice. I really loved the placement and some of the designs of the mirrors around the hotel. Also, there were other design elements I liked. Overall decent stay. Thanks
Stayed 1 night in May 2025

2/10 Terrible

Kayode

Stayed 1 night in May 2025

4/10 Poor

A

Disliked: Cleanliness, amenities, property conditions & facilities
My booking made via Expedia was cancelled and I was not notified, but the manager on duty was helpful. However I had to pay a £100 deposit which was not part of my original booking. Lets just say do not expect much from the hotel a lot work needs to be done and the cleanliness is extremely poor, lots of dead bugs in the corners and the room carpet was disgusting.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really pleased.

Good, clean and very central.
Stayed 3 nights in May 2025

10/10 Excellent

Moizuddin

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room at a great price.
Stayed 2 nights in May 2025

2/10 Terrible

Tony

Business traveler

Bad service

we had to cancel we were originally told we would receive a partial refund back but then told No Refund I will not be using Hotels.com again certainly not paying in advance the whole service was un helpful just keep messaging saying the same and avoiding the issue
Stayed 2 nights in May 2025

6/10 Okay

Ian

Business traveler
Stayed 1 night in May 2025

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities at this hotel is far below standard and hence I could not stay , the surrounding was dirty,&noisy The photo on the Expedia website is not as the same as the outside of the hotel .Please provide a refund
Stayed 2 nights in May 2025

6/10 Okay

Talat

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
On arrival i was told there was no parking for my car. When challenged, parking was found at a different location. When i arrived at the hotel to check in i was told to pay £100 deposit, which i was not aware of. At 1:30am the fire alarm went off and again at 7:30am, the fire alarm went off again. This disturbed me and my childrens sleep.
Stayed 2 nights in May 2025

10/10 Excellent

Carmen Jija

Stayed 1 night in May 2025

6/10 Okay

Samuel

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Alright for the convenience

Room was extremely hot, even with a fan and the window open. Toilet wasn't cleaned before checking-in. TV didn’t recognise freeview channels. Other than that, room was in good condition and staff were friendly.
Stayed 1 night in May 2025

6/10 Okay

Calixte

Disliked: Staff & service, amenities
it's ok but sleeping light for room must be added. also don't make money by using and keeping your customers deposit for 3 to 5 working days. I checked out on the 10th May 2025 but till now, 14th May 2025, I check my bank account the money(£100) has not been given back to me. What a shame.
Stayed 1 night in May 2025

2/10 Terrible

Ashlee

Business traveler
Disliked: Staff & service

Was charged twice for the room

The hotel itself was fine however they claimed they were not able to process our credit card. They insisted on cash which we had to pay then when we reviewed our credit card statement saw that they have also charged our card so we’re scammed for two payments
Stayed 1 night in Apr 2025

4/10 Poor

Mario

Stayed 1 night in May 2025

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, room comfort

Worst Receptionist !!

The pictures on hotel.com are misleading; however, the manager is very polite. The extremely rude and ill-mannered Antrim receptionist needs training. His unprofessional and inappropriate behavior was concerning. I wonder what language he understood. The bathroom smelled very bad and was never properly cleaned. The room was not cleaned daily.
Stayed 7 nights in Apr 2025

6/10 Okay

Lewis

Traveled with group
Was double charged
Stayed 1 night in Apr 2025