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Holiday Inn Express Albert Dock by IHG

3.0 star property
3-star hotel near The Beatles Story Museum

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Property entrance
Restaurant
Exterior
Desk, blackout drapes, free cribs/infant beds, free WiFi
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Place, Royal Albert Dock
    ‪1 min walk‬
  • Place, The Beatles Story Museum
    ‪2 min walk‬
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(14 reviews)
  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(49 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(12 reviews)
  • 205 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Liverpool

City center stay.With a stay at this The Docks hotel, you'll be steps from Royal Albert Dock and The Beatles Story Museum. M&S Bank Arena and Museum of Liverpool are also within half a mile (1 km).

What's nearby

  • Royal Albert Dock - 1 min walk - 0.0 miles
  • The Beatles Story Museum - 2 min walk - 0.1 miles
  • M&S Bank Arena - 3 min walk - 0.2 miles
  • Liverpool ONE - 7 min walk - 0.4 miles
  • Cavern Club - 12 min walk - 0.7 miles

Getting around

  • Liverpool James Street Station - 10 min walk
  • John Lennon Airport (LPL) - 36 min drive

Restaurants

  • ‪Pump House - ‬5 min walk
  • ‪Heavenly Desserts Liverpool - ‬7 min walk
  • ‪The Waterfront Cafe - ‬6 min walk
  • ‪Baltic Fleet - ‬9 min walk
  • ‪What's Cooking - ‬1 min walk

About this property

Holiday Inn Express Albert Dock by IHG

3-star hotel near The Beatles Story Museum
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Albert Dock by IHG.

This 3-star Liverpool hotel is smoke free.

  • 130 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Holiday Inn Express Albert Dock by IHG to the airport?

Holiday Inn Express Albert Dock by IHG is 8.8 mi (36-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does Holiday Inn Express Albert Dock by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Albert Dock by IHG.

How close is Holiday Inn Express Albert Dock by IHG to the beach?

This hotel is 5 mi (25-min drive) from Tranmere Beach and 6.2 mi (13-min drive) from Crosby Beach. Don't forget your sunscreen!

Does Holiday Inn Express Albert Dock by IHG offer free breakfast?

Holiday Inn Express Albert Dock by IHG offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Holiday Inn Express Albert Dock by IHG?

No, there is no casino at this hotel, but Grosvenor Casino Liverpool (12-min walk) and Mecca Bingo (11-min drive) are nearby.

What time is check-in at Holiday Inn Express Albert Dock by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Albert Dock by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express Albert Dock by IHG have a pool?

Holiday Inn Express Albert Dock by IHG does not have a pool.

Does Holiday Inn Express Albert Dock by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Albert Dock by IHG to downtown Liverpool?

Holiday Inn Express Albert Dock by IHG is 0.5 mi away from Liverpool.

Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 62 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt fault anything.
Stayed 2 nights in Oct 2025

8/10 Good

P W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-Big room, nice view over the Mersey, nice big shower with nice flow, great all you can eat buffet breakfast, comfy bed and decent WiFi. Nice welcome on reception from the friendly and talkative Tash.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful, sensitive adaptation of listed building with much of the original brickwork left bare. Room very comfortable. Self-service breakfast was sufficient if lacking in wide selection. Check-in and -out smooth. Be aware of Liverpool's daily visitor fee (£2.40 per room, I think) which is added to the bill.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff, great location, yummy breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for arena and food and everything. Lovely friendly helpful staff on reception we were treated as people and given time not rushed. Fantastic spacious room all as described really pleased and great view of dock. Great breakfast. Would recommend and stay again
Stayed 1 night in Oct 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, room comfort

Liverpool stay

Good value We enjoyed the stay Parking charge was a little unclear ended up a lot more than anticipated
Stayed 1 night in Oct 2025

10/10 Excellent

Graham William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely, clean quiet room on the third floor overlooking the dock. The staff were all friendly, polite and helpful and busy breakfast times were well-organised and efficient. The location was really good for all the attractions in and around the dock, and a short walk into town.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, especially for tours
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities
Idea spot to stay if attending m and s bank arena, which we were. Staff all lovely, they all work so hard. Room was clean, breakfast very nice. The only thing I felt could be better is the bed, it wasnt the comfiest im afraid, also the sink in the bathroom didnt drain very well. Other than that happy with our stay, thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Lovely stay very comfortable
Stayed 1 night in Sep 2025

6/10 Okay

J

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good position. Poor night due to noise

Good position for Albert Dock etc. room s little tired. Staff fine.. room very noisy due to creaking floors above when any one moved in that room. Could hear voices clearly
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to sincerely thank the check in staff for their kindness and support in organising a room at late notice when we were let down by our booking at a different unrelated hotel. We were very stressed when we arrived with kids in tow and no where to stay. They immediately calmed our nerves and sorted us out with a perfect room for the family. I would highly recommended this hotel to friends and family and will be staying here when we return to Liverpool in the future. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

8/10 Good

Wing

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were well trained and very professional Service was excellent and the breakfast was really great
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideally located for exploring Liverpool City. Breakfast was very good and substantial. Our room was basic but clean and had a nice view over the Albert Dock. Top score for us was the genuine friendliness of the hotel staff. To a person, they could not have been nicer.
Stayed 2 nights in Aug 2025

6/10 Okay

GURJAP

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirsti

Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025