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Heeton Concept Hotel City Centre Liverpool

3.0 star property
3-star hotel near Liverpool ONE

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Photo gallery for Heeton Concept Hotel City Centre Liverpool

Exterior
Desk, free WiFi, bed sheets
Family Room | Desk, free WiFi, bed sheets
Reception
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, free WiFi, bed sheets

Superior Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Liverpool

Heart of Liverpool.Within a 5-minute walk of this Liverpool hotel, you'll find Liverpool ONE and Chavasse Park. Liverpool Town Hall and Museum of Liverpool are also within half a mile (1 km).

What's nearby

  • Liverpool ONE - 3 min walk - 0.2 miles
  • Liverpool Town Hall - 3 min walk - 0.2 miles
  • Cavern Club - 4 min walk - 0.3 miles
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.3 miles
  • Royal Albert Dock - 6 min walk - 0.4 miles

Getting around

  • Liverpool James Street Station - 2 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬2 min walk
  • ‪Meet Argentinian Restaurant - ‬1 min walk
  • ‪Caffè Nero - ‬2 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

3-star hotel near Liverpool ONE
As a guest of Heeton Concept Hotel City Centre Liverpool, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Heeton Concept Hotel City Centre Liverpool also features express check-in, room service (during limited hours), and express check-out.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

  • 154 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 19.20 per day); discounts available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

How close is Heeton Concept Hotel City Centre Liverpool to the airport?

Heeton Concept Hotel City Centre Liverpool is 9.1 mi (32-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does Heeton Concept Hotel City Centre Liverpool have an airport shuttle?

Airport shuttle services are not available at Heeton Concept Hotel City Centre Liverpool.

How close is Heeton Concept Hotel City Centre Liverpool to the beach?

This hotel is 3.5 mi (21-min drive) from Tranmere Beach and 5.9 mi (12-min drive) from Crosby Beach. Don't forget your sunscreen!

Does Heeton Concept Hotel City Centre Liverpool offer free breakfast?

Heeton Concept Hotel City Centre Liverpool does not offer free breakfast.

Is there a casino at Heeton Concept Hotel City Centre Liverpool?

No, there is no casino at this hotel, but Grosvenor Casino Liverpool (17-min walk) and Mecca Bingo (10-min drive) are nearby.

What time is check-in at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 20 (subject to availability).

Is there free parking at Heeton Concept Hotel City Centre Liverpool?

Free parking is not available at this hotel.

Does Heeton Concept Hotel City Centre Liverpool have a pool?

Heeton Concept Hotel City Centre Liverpool does not have a pool.

Does Heeton Concept Hotel City Centre Liverpool have a spa?

There are no spa services available at this hotel.

How close is Heeton Concept Hotel City Centre Liverpool to downtown Liverpool?

Heeton Concept Hotel City Centre Liverpool is 0.1 mi away from Liverpool.

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 417 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

elaine

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but basic. No breakfast option. Beds clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce and clean. Comfortable bed. What more could you need! Great location for the docks and city centre. Parking a short walk away but not too far.
Stayed 1 night in Oct 2025

10/10 Excellent

Purcell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay though there weren't any amenities. Yet, the hotel was located in walking distance from everything I needed. Shops, pubs, restaurants, tourist attractions, cab pick up srea right in front. It was a great stay.
Stayed 6 nights in Sep 2025

10/10 Excellent

Carrie

Stayed 1 night in Sep 2025

10/10 Excellent

JJ

Stayed 1 night in Oct 2025

6/10 Okay

Rajib

Stayed 3 nights in Sep 2025

6/10 Okay

Hala

Disliked: Staff & service
Excellent location
Stayed 2 nights in Sep 2025

2/10 Terrible

Woo Chul, Auburndale

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
3 of us all got beaten by bedbugs Itches all night. Had to rush to pharmacy to buy pill and creams No compensation except refund. Pain was all on us.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ed

Stayed 1 night in Sep 2025

8/10 Good

Erin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location was excellent, within walking distance to everything we wanted to see. We booked a room with a queen bed and was given a room with two twin beds pushed together. The room wasn’t the cleanest but had everything we needed apart from a microwave. I would recommend to anyone looking for an affordable stay in central Liverpool.
Stayed 1 night in Sep 2025

6/10 Okay

Sonia

Stayed 1 night in Sep 2025

10/10 Excellent

emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious rooms and friendly staff made for a great stay, would recommend this hotel as central for night out/ shopping trip
Stayed 1 night in Sep 2025

8/10 Good

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Very large. Plenty of space. My only thing was the air con was above the door, same as other hotels, but unlike other hotels, the room was so large by time youre by the bed it was quite warm. Plus when i had a shower (it was a disabled room) after around 3 or 4 minutes it started to overflow with water. Again, not the worst thing in the world but ither may have an issue with it.
Stayed 1 night in Sep 2025

10/10 Excellent

Soujanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, comfortable place to stay

Stayed 2 nights in Aug 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place perfect location

Good little place to stay, nice big comfortable bed and room. Just make sure you request a room away from the lift, that thing is noisy! Will stay again
Stayed 1 night in Aug 2025

4/10 Poor

Joy

Stayed 1 night in Aug 2025

2/10 Terrible

Clare

Stayed 1 night in Aug 2025

8/10 Good

Promma

Traveled with family
Liked: Staff & service
Disliked: Amenities
The only thing we liked was its location; close to shopping center, train station, and restaurants. However, we didn't received any upgrade as a VIP Access. The hotel was not well maintained; awkward smell, stained carpet, iron marks on floor and clogged drainage at the bathroom sink. We stayed only 1 night for the Liverpool FC game so we didn't mind much.
Stayed 1 night in Aug 2025

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leon

Stayed 1 night in Aug 2025

8/10 Good

Kamila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location, only a few minutes walk from Liverpool One. Spacious room with big bed. Acces for prams and wheelchairs could be better marked as I wasn't sure what to do when I only seen stairs initially and had to look for potential other entrance. Room was rather clean although it could be better. Overall decent for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Welcomed with a smile. We left our bags with them until check in. The room was clean and the bed was comfortable. Its in a great location for The Albett Docks and Liverpool 1. We didn’t eat there as we were meeting friends but otherwise we would have done as we heatd other guests saying the foid was good.
Stayed 1 night in Jul 2025