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Heeton Concept Hotel City Centre Liverpool

3.0 star property
3-star hotel near Liverpool ONE

Choose dates to view prices

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Exterior
Flat-screen TV
Desk, free WiFi, bed sheets
Reception
Family Room | Desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, free WiFi, bed sheets

Superior Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Liverpool

Heart of Liverpool.Within a 5-minute walk of this Liverpool hotel, you'll find Liverpool ONE and Chavasse Park. Liverpool Town Hall and Museum of Liverpool are also within half a mile (1 km).

What's nearby

  • Liverpool ONE - 3 min walk - 0.2 miles
  • Liverpool Town Hall - 3 min walk - 0.2 miles
  • Cavern Club - 4 min walk - 0.3 miles
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.3 miles
  • Royal Albert Dock - 6 min walk - 0.4 miles

Getting around

  • Liverpool James Street Station - 2 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬2 min walk
  • ‪Meet Argentinian Restaurant - ‬1 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

3-star hotel near Liverpool ONE
As a guest of Heeton Concept Hotel City Centre Liverpool, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Heeton Concept Hotel City Centre Liverpool also features express check-in, room service (during limited hours), and express check-out.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

  • 154 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

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4.5 out of 5, Wonderful, 1,841 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 19.20 per day); discounts available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

How close is Heeton Concept Hotel City Centre Liverpool to the airport?

Heeton Concept Hotel City Centre Liverpool is 9.1 mi (32-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does Heeton Concept Hotel City Centre Liverpool have an airport shuttle?

Airport shuttle services are not available at Heeton Concept Hotel City Centre Liverpool.

How close is Heeton Concept Hotel City Centre Liverpool to the beach?

This hotel is 3.5 mi (21-min drive) from Tranmere Beach and 5.9 mi (12-min drive) from Crosby Beach. Don't forget your sunscreen!

Does Heeton Concept Hotel City Centre Liverpool offer free breakfast?

Heeton Concept Hotel City Centre Liverpool does not offer free breakfast.

Is there a casino at Heeton Concept Hotel City Centre Liverpool?

No, there is no casino at this hotel, but Grosvenor Casino Liverpool (17-min walk) is nearby.

What time is check-in at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 20 (subject to availability).

Is there free parking at Heeton Concept Hotel City Centre Liverpool?

Free parking is not available at this hotel.

Does Heeton Concept Hotel City Centre Liverpool have a pool?

Heeton Concept Hotel City Centre Liverpool does not have a pool.

Does Heeton Concept Hotel City Centre Liverpool have a spa?

There are no spa services available at this hotel.

How close is Heeton Concept Hotel City Centre Liverpool to downtown Liverpool?

Heeton Concept Hotel City Centre Liverpool is 0.1 mi away from Liverpool.

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1004 reviews
Rating 8 - Good. 368 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Lesley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Good central area
Stayed 2 nights in Nov 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
No handwash or shower gel in the bathroom both were empty didnt realise until the morning so didnt have time to ask for it to be replenished.
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Traveled with partner
Disliked: Amenities
Check in was fine. The hotel had no water so we couldn’t shower / wash / brush teeth . I couldn’t remove my make up so had to go straight home next day instead of having a day in Liverpool
Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful, reasonably priced, clean and right in the centre of the city. Love it
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Staff very friendly, great location and quiet room
Stayed 1 night in Nov 2025

6/10 Okay

Elisabeth

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
A firealarm that was running for 30 minutes during nighttime is unconvinient of course. Safety is the most important matter, but the firemen said all was under control. No appologies, information or discount at check out. Staff seems indifferent!
Stayed 1 night in Nov 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were very helpful. However, fire alarm intermittently initiated during the night with little communication on the problem other than 'back to your room'. Issues with bathroom and bed also.
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
We stayed last night for the river if lights. The room was clean and comfortble. The ability to change the room temperature is great. Our room was only set up for 2 people. However there was 4 of us. They were quick to.provide extra towels, cups, coffe and milk.
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Stayed 3 nights in Oct 2025

8/10 Good

Leslie

Stayed 1 night in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Booked easily and a good price
Stayed 1 night in Oct 2025

6/10 Okay

charlotte

Business traveler
Disliked: Staff & service
Very noisy
Stayed 1 night in Oct 2025

4/10 Poor

Tereza

Traveled with family
Disliked: Staff & service
Fiz reserva porque na descrição dizia que tinha estacionamento disponível por 4 libras por 24h. Quando chegamos nos mandaram pra um estacionamento longe do hotel pra quem teve que tomar chuva pra voltar ao hotel e ainda tivemos que pagar 50 libras por 2 diárias. A cama da terceira pessoa tinha um buraco no meio do colchão tornando super desconfortável, o que provocou uma crise de coluna, atrapalhando toda a programação de quem passou apenas 2 dias na cidade. Os celulares passaram a noite para carregar e amanheceram com 30 a 50% de carga nos 4 aparelhos que tínhamos (só pode ter sido algum problema na rede elétrica do hotel porque no hotel anterior e o seguinte carregaram normalmente), o que nos deixou sem comunicação em grande parte do dia). Não volto mais a esse hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, in an excellent location.
Stayed 1 night in Oct 2025

6/10 Okay

elaine

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but basic. No breakfast option. Beds clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce and clean. Comfortable bed. What more could you need! Great location for the docks and city centre. Parking a short walk away but not too far.
Stayed 1 night in Oct 2025

10/10 Excellent

Purcell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay though there weren't any amenities. Yet, the hotel was located in walking distance from everything I needed. Shops, pubs, restaurants, tourist attractions, cab pick up srea right in front. It was a great stay.
Stayed 6 nights in Sep 2025

10/10 Excellent

Carrie

Stayed 1 night in Sep 2025

10/10 Excellent

JJ

Stayed 1 night in Oct 2025

6/10 Okay

Rajib

Stayed 3 nights in Sep 2025

6/10 Okay

Hala

Disliked: Staff & service
Excellent location
Stayed 2 nights in Sep 2025