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Hotel Luena

3.0 star property
3-star hotel near Rossio Square

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Photo gallery for Hotel Luena

Family Double Room | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 10 per person)
Property entrance
Bicycling
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Rua Pascoal de Melo, 9, Lisbon, 1000-230
  • Place, Avenida Almirante Reis
    ‪1 min walk‬
  • Place, Saldanha Square
    ‪11 min walk‬
  • Place, Avenida da Liberdade
    ‪18 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, blackout drapes

Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Double Room

Panoramic Double Room | Minibar, in-room safe, desk, blackout drapes

Panoramic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room

Signature Double Room | Minibar, in-room safe, desk, blackout drapes

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Family Double Room | Minibar, in-room safe, desk, blackout drapes

Family Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Twin Room

Family Twin Room | Minibar, in-room safe, desk, blackout drapes

Family Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Lisbon

City center stay.Your stay at this Lisbon City Center hotel places you within 2 miles (3 km) of Rossio Square and Avenida da Liberdade. Avenida Almirante Reis and Hospital Dona Estefania are also within half a mile (1 km).

What's nearby

  • Avenida Almirante Reis - 1 min walk - 0.1 miles
  • Saldanha Square - 11 min walk - 0.6 miles
  • Avenida da Liberdade - 18 min walk - 1.0 mile
  • Marquis of Pombal Square - 20 min walk - 1.1 miles
  • Rossio Square - 3 min drive - 1.4 miles

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 14 min drive

Restaurants

  • ‪Portugália - ‬1 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Restaurante Ideal lisboa - ‬4 min walk
  • ‪Birdie - ‬4 min walk
  • ‪Central do Chile - ‬3 min walk

About this property

Hotel Luena

3-star hotel near Rossio Square
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Luena.

This 3-star Lisbon hotel is smoke free.

  • 36 guestrooms or units
  • 6 levels
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Hotel Luena offers 36 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Total with taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

How close is Hotel Luena to the airport?

Hotel Luena is 3 mi (14-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Luena?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Luena on Nov 19, 2025 start from $68.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Luena have an airport shuttle?

Airport shuttle services are not available at Hotel Luena.

How close is Hotel Luena to the beach?

This hotel is 11.2 mi (39-min drive) from Costa da Caparica Beach and 14.9 mi (36-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does Hotel Luena offer free breakfast?

Free breakfast isn’t provided at Hotel Luena, but buffet breakfast is offered for a fee of EUR 10 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Luena?

No, there is no casino at this hotel, but Lisbon Casino (7-min drive) is nearby.

What time is check-in at Hotel Luena?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Luena?

Free parking is not available at this hotel.

Does Hotel Luena have a pool?

Hotel Luena does not have a pool.

Does Hotel Luena have a spa?

There are no spa services available at this hotel.

How close is Hotel Luena to downtown Lisbon?

Hotel Luena is 0.4 mi away from Arroios.

Reviews

Hotel Luena Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 255 out of 542 reviews
Rating 8 - Good. 213 out of 542 reviews
Rating 6 - Okay. 50 out of 542 reviews
Rating 4 - Poor. 13 out of 542 reviews
Rating 2 - Terrible. 11 out of 542 reviews

Reviews

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable family suite for 4

Family of 4 - we stayed in a family suite that had 1 double bed and 2 single beds for one night. It was clean and comfortable. If you have. a car, be careful there is one side street where it may not be clear that after 7pm it is reserved for residents only. Check with the staff of the hotel when in doubt; we were glad we did and he was very nice and friendly! Lots of nice restaurants in the area, especially Nepalese restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great. Will stay again
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Karmela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and property is close to many amenities, public transportation and the airport. Had a situation where I had 2 different bookings and the staff, specifically Damián C., went above and beyond to get it sorted and ready for us. Damián even gave us tips of places we should visit and recommended us places to eat. He really provided outstanding service!! We looked forward to seeing him every evening after a long day just to chat about our day. I would stay at this hotel again.
Stayed 3 nights in Jul 2025

6/10 Okay

Grace

Stayed 5 nights in Jul 2025

6/10 Okay

Ella

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff, breakfast was of decent quality. Room ventilation and cooling was abysmal, the room was also really small and cramped.
Stayed 4 nights in Jul 2025

10/10 Excellent

ISABEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Jul 2025

8/10 Good

dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Mélanie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quadruple family room with kettle and large bathroom. Safe could be larger. Included breakfast buffet was great. Near metro.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ahmed

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Damian at the front desk who checked us in was superb as were any other staff we encountered. The hotel is updated, clean and an all around great place to stay. Obrigado, Hotel Luena!
Stayed 1 night in Jul 2025

2/10 Terrible

Jeannette

Traveled with family
Disliked: Amenities
Servicio terrible, la empleada que nos hizo el check in nos cobró un estacionamiento que no utilizamos, alegando que no la entendimos por el idioma. Escribimos a la gerencia. Al otro día una empleada nos aseguró que se resolvería y que nos reembolsarían el dinero. Al día de hoy no nos han pagado. La actitud de la empleada fue horrible, se pudo a discutirnos de forma hostil. No le recomiendo este hotel a nadie.
Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

raymir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great time. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Angel, Orlando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Luena was an excellent choice for our stay in Lisbon. The staff went above and beyond to help us, especially when some members of our group were affected by flight delays. A special thank you to Rodolfo and Anna, who were incredibly kind, supportive, and efficient during a stressful time. The rooms were very clean, comfortable, and well maintained. One of our rooms even had a lovely and unexpected view of Castelo de São Jorge, which was such a nice surprise. We truly appreciated the warm hospitality and would gladly stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with minor issue

Hotel has great location. Reception was very helpful. Rod helped us with anything we asked. Room was a bit small but beds are comfortable. The only issue with the room is that at night when all lights are off, there is flashing lights coming from behind the TV likely from a router behind it. I would recommend for the hotel to move the router or enclose it in a box as the lights were annoying.
Stayed 4 nights in Jun 2025

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As the host knows, the main bathroom sink was leaking when we arrived and was not fixed until mid-day on our second day. The main bathroom shower and the shower in the adjacent bedroom both had a bad mold issue. We essentially closed the main bath door and didn’t use it for fear of breathing in the mold. There needs to be a deep cleaning to remove the mold in the two bathrooms. Also, there were several things broken throughout the apartment, including two kitchen cabinets and a ceiling lamp that was dislodged from the ceiling. This could be an awesome unit due to its excellent location but if these issues aren’t resolved I can’t recommend staying there. The host was kind in giving us some nice chocolates and two bottles of wine, which we appreciated.
Stayed 1 night in Jun 2025

10/10 Excellent

Anoop

Stayed 2 nights in Jun 2025

10/10 Excellent

Pedro, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Will be back
Stayed 1 night in Jun 2025

6/10 Okay

Angie

Stayed 1 night in Jun 2025

10/10 Excellent

Nabila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing stay! The location was perfect – close to bus stops that take you straight into Central Lisbon, and just a five-minute walk to the metro. The staff, especially the receptionists, were so kind and sweet. My son really got on well with them, which meant a lot to me. It was my first time going abroad with just me and my son, and this hotel gave us such ease and comfort that I’d definitely go back again. Our room was always spotless when we returned from a day out, and that made a big difference. Overall, a solid 10 out of 10. Highly recommend!
Stayed 5 nights in May 2025