Hotel Excelsior

3.0 star property
3-star hotel near Marquis of Pombal Square

Choose dates to view prices

Photo gallery for Hotel Excelsior

Bar (on property)
Front of property
Interior entrance
Quadruple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Laundry

Explore the area

View in a map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Place, Avenida da Liberdade
    ‪1 min walk‬
  • Place, Marquis of Pombal Square
    ‪2 min walk‬
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

Double Room

8.0 out of 10
Very good
(12 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Lisbon

City center stay.A stay at this Lisbon City Center hotel places you steps from Marquis of Pombal Square and within a 5-minute walk of Eduardo VII Park. Medeiros e Almeida Museum and Cinemateca Portuguesa Museum are also within half a mile (1 km).

What's nearby

  • Avenida da Liberdade - 1 min walk - 0.1 miles
  • Marquis of Pombal Square - 2 min walk - 0.1 miles
  • Eduardo VII Park - 2 min walk - 0.1 miles
  • Botanical Garden - 8 min walk - 0.5 miles
  • Rossio Square - 18 min walk - 1.0 mile

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Terraço Chill Out Limão - ‬4 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪94° - ‬2 min walk
  • ‪Santa Marta - ‬4 min walk

About this property

Hotel Excelsior

3-star hotel near Marquis of Pombal Square
WiFi is free in public spaces. You'll find a business center on site. You can enjoy a drink at the bar/lounge. Hotel Excelsior also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Excelsior offers 80 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in.

Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

How close is Hotel Excelsior to the airport?

Hotel Excelsior is 5 mi (21-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Excelsior?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Hotel Excelsior on Dec 22, 2025 start from $58.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Excelsior have an airport shuttle?

Airport shuttle services are not available at Hotel Excelsior.

How close is Hotel Excelsior to the beach?

This hotel is 11.7 mi (32-min drive) from Costa da Caparica Beach and 14.2 mi (31-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does Hotel Excelsior offer free breakfast?

Free breakfast isn’t provided at Hotel Excelsior, but buffet breakfast is offered for a fee of EUR 5 for adults and EUR 5 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Excelsior?

No, there is no casino at this hotel, but Lisbon Casino (9-min drive) is nearby.

What time is check-in at Hotel Excelsior?

Check-in start time: 2:30 PM; Check-in end time: anytime.

Is there free parking at Hotel Excelsior?

Free parking is not available at this hotel.

Does Hotel Excelsior have a pool?

Hotel Excelsior does not have a pool.

Does Hotel Excelsior have a spa?

There are no spa services available at this hotel.

How close is Hotel Excelsior to downtown Lisbon?

Hotel Excelsior is 0.2 mi away from Santo Antonio.

Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 143 out of 669 reviews
Rating 8 - Good. 224 out of 669 reviews
Rating 6 - Okay. 173 out of 669 reviews
Rating 4 - Poor. 80 out of 669 reviews
Rating 2 - Terrible. 49 out of 669 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

anthony

Liked: Cleanliness
Nice and clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Excelsior in Lisbon, and it was a very pleasant experience. The hotel is perfectly located, just a short walk from Marquês de Pombal Square and close to public transportation, which made exploring Lisbon incredibly easy. The room was clean, comfortable, and well-maintained, with everything I needed for a good stay. The staff were friendly, helpful, and always ready to give advice on places to visit and how to get around. Breakfast was fresh and satisfying, with a nice selection to start the day. The overall atmosphere felt welcoming and safe, which is especially important when staying in a new city. What I appreciated most was the combination of good value, central location, and attentive service. It’s not a luxury hotel, but it offers exactly what you need for a comfortable and convenient stay in Lisbon. I would definitely recommend Hotel Excelsior to anyone looking for a solid, well-located base to explore the city.
Stayed 7 nights in Aug 2025

8/10 Good

maria a

Stayed 3 nights in Sep 2025

6/10 Okay

wagner

Liked: Cleanliness, staff & service
room to small..no space !!
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Property conditions & facilities, room comfort

No care to maintain room, terrible wear and tear

This is a basic hotel at best. The beds and linens were clean, breakfast was decent, but the overall condition of the room was terrible. The closet door frame was half broken off, there was a missing light cover so the fluorescent lightbulb was super bright at eye level, the bottom of the bathroom door was fraying so it dragged as you open it, the curtains were ripped off the bracket, the shower curtain was crooked and sliding down, etc. Absolutely no care in maintaining this room and making it minimally presentable. I paid €120 and feel very ripped off. Thank goodness we were only there one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Veronika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sabeen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price is was a good hotel and the complimentary breakfast was reasonable. Location was good near Marquis Pombal statue.
Stayed 2 nights in Aug 2025

10/10 Excellent

fatemeh saber moghaddam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quick place and very close to everyone.
Stayed 2 nights in Jul 2025

6/10 Okay

Flavio

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s ok for the price ! Good reception people
Stayed 6 nights in Jul 2025

10/10 Excellent

ASHEEDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE - ESPECIALLY BY IG
Stayed 4 nights in Jun 2025

10/10 Excellent

Swaveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place according to price
Stayed 3 nights in Jul 2025

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Galina

Traveled with family
Disliked: Amenities, property conditions & facilities
I strongly recommend avoiding this hotel. The entire property is extremely rundown with poor or nonexistent maintenance. Everything in the room felt old, broken, or heavily used. The biggest disappointment was the food. The complimentary breakfast was truly awful—none of my four family members returned after the first day. The food was not fresh and looked like leftovers. Even the coffee was bad. You’re much better off finding breakfast outside the hotel; we found far better options nearby. I considered canceling our stay the moment I saw the room, but unfortunately, it was too late. This was a very disappointing experience overall, and I would not stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like breakfast includes. No dislikes
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was good cleanliness good location was perfect
Stayed 3 nights in Jun 2025

8/10 Good

antonio

Stayed 3 nights in Jun 2025

4/10 Poor

Diego

Traveled with family
Disliked: Amenities, property conditions & facilities
The washroom in room 106 was crazy small, the shower curtain was installed in the middle of the shower and the toilet seat touch the wall.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

8/10 Good

Fatima

Traveled with family
Liked: Cleanliness

Lisbon in April

Hotel was decent enough and location was very good. Rooms were clean, beds were comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good, but stinky

Good location, friendly and helpful staff, good breakfast included. Rooms are small with limited space. Unfortunately the room smelled strongly of sewer coming from the WC.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price reflects the properties condition. In saying that it was fine. Breakfast decent for being included. Good place to stay
Stayed 3 nights in Mar 2025

4/10 Poor

Liane

Stayed 1 night in Mar 2025