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Hotel da Baixa

4.0 star property
4-star hotel near Rossio Square

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Photo gallery for Hotel da Baixa

Restaurant
Lobby
Lobby sitting area
Front of property
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room

9.4 out of 10
Exceptional
(46 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Lisbon

Lisbon City Center stay.A stay at this Lisbon City Center hotel places you steps from Santa Justa Elevator and a 5-minute walk from Rossio Square. Also, Avenida da Liberdade is within half a mile (1 km) and Marquis of Pombal Square is within 2 miles (3 km).

What's nearby

  • Rossio Square - 2 min walk - 0.1 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Castle of São Jorge - 5 min walk - 0.3 miles
  • Commerce Square - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 8 min walk - 0.5 miles

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Casa Brasileira - ‬2 min walk
  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Oven - ‬1 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk

About this property

Hotel da Baixa

4-star hotel near Rossio Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 510901352. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 8309

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

How close is Hotel da Baixa to the airport?

Hotel da Baixa is 6.1 mi (29-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

Does Hotel da Baixa have an airport shuttle?

Hotel da Baixa offers an airport shuttle 24 hours a day, on request, for a charge of EUR 50 per vehicle, one-way.

How close is Hotel da Baixa to the beach?

This hotel is 12.5 mi (38-min drive) from Costa da Caparica Beach and 15 mi (37-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does Hotel da Baixa offer free breakfast?

Free breakfast isn’t provided at Hotel da Baixa, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 15 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel da Baixa?

No, there is no casino at this hotel, but Lisbon Casino (9-min drive) is nearby.

What time is check-in at Hotel da Baixa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel da Baixa?

Free parking is not available at this hotel.

Does Hotel da Baixa have a pool?

Hotel da Baixa does not have a pool.

Does Hotel da Baixa have a restaurant?

Yes, there is a restaurant on site.

Does Hotel da Baixa have a spa?

There are no spa services available at this hotel.

How close is Hotel da Baixa to downtown Lisbon?

Hotel da Baixa is 0.3 mi away from Santa Maria Maior.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 862 out of 1002 reviews
Rating 8 - Good. 110 out of 1002 reviews
Rating 6 - Okay. 23 out of 1002 reviews
Rating 4 - Poor. 3 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jacob

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Great location, room appeared clean, however the smell was very unpleasant. It seems that the kitchen regularly shares the same ventilation system. We came back to the smell of fried fish which consumed the room and varied throughout the day/evening of whatever they were cooking. Calling down to the front reception several times resulted in no resolution. This seems like a regular occurrence at this hotel and the answer from them is to just put up with it until the kitchen closes. If you don’t mind you and your clothes smelling like the back of a kitchen fryer, then it’s a great area of Lisbon. But we won’t be returning for this price :(
Stayed 2 nights in Dec 2025

10/10 Excellent

MEGHAN

Liked: Property conditions & facilities
Staff was great & location was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels in Lisbon! The room was large, spotless, and very comfortable, and it even included a standalone bidet. The hotel is in the heart of downtown Lisbon, making everything conveniently walkable. Outstanding service all around.
Stayed 1 night in Nov 2025

10/10 Excellent

Banafsheh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff, excellent location, helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities
Great staff and very clean rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the above mentioned and the great location and excellent breakfast selection
Stayed 2 nights in Nov 2025

10/10 Excellent

RICHARD J

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay was really amazing since the moment we did the check-in We have 2 rooms one was already ready for us. Rooms clean, service was great and food was great. We love to come back
Stayed 4 nights in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Great location! Perfect for walking around Rossio square and near a lot of cafes and shopping. Our stay was nice, comfortable bed and friendly staff. It’s a little noisy being on a transit street but still worth the stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. The staff was very attentive and friendly. The hotel is a great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 2 nights in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
The room was large, spotless and beautiful Staff delightful, breakfast perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
We were so happy to stay at Hotel Baixa. We had just come from another hotel where the neighborhood lacked character, the rooms were tiny, and—most importantly—the staff was incredibly rude. Hotel Baixa was the complete opposite. The location is fantastic, right in a vibrant part of town. The hotel itself is charming, and our deluxe double room with a city view offered plenty of space. Even though we faced the street, it’s a pedestrian-only area, so noise was never an issue. The bathroom and shower were great, and the room overall was very comfortable. The staff truly stood out. Everyone we interacted with was friendly, welcoming, and helpful. We especially loved the breakfast host—such a lovely way to start each morning. Breakfast itself was excellent, with great coffee and a generous selection of cereals, pastries, eggs (including an omelette station), bacon, and fresh fruit. There’s also a cute bar with live music on the weekends. The only challenge we encountered was with Uber. Many drivers struggled to reach the area due to heavy traffic and restricted streets. We used an alternate pickup spot just up the street, which helped, but walking to a main road is definitely the easiest option. Overall, we would absolutely recommend Hotel Baixa and would happily stay here again.
Stayed 3 nights in Nov 2025

6/10 Okay

Joji

Liked: Staff & service, amenities, property conditions & facilities
The hotel is located in a great central location, very walkable. I felt safe since I was alone. The rooms were quiet and beds very comfortable. There were slippers, even a straightener and robes. There was water and free drinks in the fridge. There was no wine in the room as promoted. The reception staff and guest services were not at all friendly except the housekeeping staff who came for turndown service. The room was clean but the shower needs a deep cleanup.
Shower edges needs a good scrub
Shower needs come deep cleaning
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room very clean, staff very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel in excellent condition with a very good staff. Good location in Baixa, part of the "old city".
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Amenities
Amazing great service and breakfast Tour of town from staff was unexpected pleasure .
Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous experience all around!
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and spacious bathroom. Due to problems with flight and luggage, we only had 3 hours to sleep. We have to return to experience the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities
Hotel is fantastic…perfectly situated with a fantastic staff and amenities. Will definitely stay there again on our next visit to Lisbon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 out of 5. Breakfast buffet fantastic. Hotel rooms clean and spacious. The hotel staff thinks of everything. They are kind and helpful. My sons birthday was during our stay without asking they arranged a cake. Pedro the property manager is amazing and kind. The hotel has a walking tour which he leads. It is a great experience. I would come again to this hotel it really stands out. It has everything. Lydia sebastian andrew and miriya.
Stayed 2 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
The room was spotless; the staff courteous and helpful. Very good amenities. Excellent location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and accommodating. I received a free room upgrade. My room was clean and the welcome bottle of sparkling wine was a nice bonus along with the drinks in the mini fridge. The area is very walkable. The only downside, the hotel is located on a street where the tram runs and Ubers and taxi’s are not able to pick up or drop off directly in front of the location.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren Kerry

Stayed 1 night in Nov 2025