6/10 Okay
Patrick
Jul 11, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, but hard to find.
Nice hotel in the middle of the attractions and cute shops in Sintra, but nevertheless quiet at night. Clean, comfortable, beautifully decorated, with a nice touch of having refreshments available, especially the chocolate cake. Breakfast was fresh and varied, and the standard Portuguese fare.
BUT check-in was horrible due to lack of signage. Using street signs are already difficult in Portugal because they are hard to find and read. Although we had a map app telling us we were right on top of the hotel, we could not find it...because the hotel does not have legible signage visible from a reasonable distance. We were up and down the streets and stairs for ~20 minutes w/ our luggage, even asking nearby shop owners for directions (who could not provide any). My wife happened to walk up to what looked like a piece of paper on a door on a residence, which finally indicated the hotel's presence. My attached photo, taken from the walkway, should prove the inadequate/non existent commercial signage.
So book the hotel for its convenience and quality, but when checking in, just look for a piece of paper on a door, which will indicate you have happened upon your accommodation.
Patrick
Stayed 2 nights in Jul 2025
