6/10 Okay
Celeste
Traveled with family
Jan 11, 2026
We arrived at the hotel on the day of our check in just after 2 pm. We went through all the papers and were told our room would not be ready until 3 pm. We went and found a nearby brewery and returned at 3:30, where a line formed for service. We joined the line, when some other people thought it would be faster to start two lines. At around 4:30 we were told our room was not ready and it wasn’t clean. Please give them 20 minutes (even though other peoples rooms were ready). We came back in 20 minutes (waiting in line again for 1 hour) and at first the room still wasn’t ready. FINALLY they put us in a different room. Service was slow - and I don’t understand why they don’t have ropes for the line for peak periods or the three check-in desks running… other than that, the stay and amenities were fine. Wish I’d considered the other nearby airport hotel and will look closer next time I stay in the area before choosing this one again.
Celeste
Stayed 1 night in Jan 2026






















