4/10 Malo
Stephanie B.
12 dic. 2024
As long as everything goes well you'll enjoy your stay
Our stay started great- and then before bed our water heater went out, we spent an hour trying to troubleshoot this in the night and multiple hours in the AM because they couldn't send out a plumber on the weekend and we didn't want to have to clean and move, but really needed to do dishes and shower with hot water. They offered us to move houses, so we spent time packing and cleaning this house and had already added water to the hot tub with a broken hose so we could enjoy it that night. Moved houses, but the new properties hot tub was SO DIRTY and low water, and just SMELLED, so we went and got the broken hose from the last house so we could try to clean it up to enjoy. They did sent a hot tub guy out who had to drain water and clean so we were not able to enjoy the hot tub at all. We were thankful that they let us move somewhere new, but ALL the wasted hours moving and troubleshooting their problems put a huge damper on our short vacation. Property manager BUDI is NOT NICE to deal with. We asked for any sort of discount and she accused us of stealing her broken hose, leaving trash, and doing who knows what to have to top off the hot tub. We will not be staying with Black Hills Adventure lodging ever again.
Stephanie B.
Se hospedó 2 noches en diciembre de 2024