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Napa Mermaid Hotel & Suites

4.0 star property
4-star eco-certified hotel near Glyki Nero Beach

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Photo gallery for Napa Mermaid Hotel & Suites

Relax by the serene pool, surrounded by palm trees and shaded pergolas.
Relax by the serene water feature and enjoy the breathtaking ocean view.
Experience the warm welcome of Napamareid Hotel & Suites, set amidst lush landscaping and a tropical ambiance.
Enjoy breathtaking ocean views from our rooftop pool surrounded by palm trees and umbrellas.
Relax in our outdoor lounge area, featuring comfortable sofas and round tables, surrounded by lush greenery and a starry night sky.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
45 Kryou Nerou, Ayia Napa, 05344
  • Ayia Napa Sculpture Park
    ‪3 min walk‬
  • Love Bridge
    ‪7 min walk‬
  • Fig Tree Bay
    ‪12 min drive‬
  • Larnaca (LCA-Larnaca Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, Sea View

Enjoy ocean views from the large window, with a comfortable bed and a small desk nearby.

Standard Room, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 205 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Partial Sea View

Enjoy unobstructed ocean views from this spacious balcony with a glass partition, featuring a small table with fresh fruit.

Superior Double Room, Partial Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Suite, Sea View

Enjoy ocean views from the large window and unwind in the hot tub with water jets.

Grand Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 883 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, Pool View

Relax by the rooftop pool surrounded by lounge chairs and umbrellas.

Executive Room, Pool View

  • 334 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with outdoor Hot Tub

Relax on the balcony with a sofa and armchairs, taking in the ocean view.

Junior Suite with outdoor Hot Tub

  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, Partial Sea View

Relax in a spacious room with a large bed, flat-screen TV, and a balcony offering a city view.

Standard Double or Twin Room, Partial Sea View

8.8 out of 10
Excellent
(9 reviews)
  • 205 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Room, Sea View

Relax in this stylish living room with a sofa, coffee table, and flat-screen TV.

Junior Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Ayia Napa

Ayia Napa City Center stay.Within a 10-minute walk of this Ayia Napa City Center hotel, you'll find Glyki Nero Beach and Ayia Napa Sculpture Park. Love Bridge and Ayia Napa Aqueduct are also within half a mile (1 km).

What's nearby

  • Ayia Napa Sculpture Park - 3 min walk - 0.2 miles
  • Love Bridge - 7 min walk - 0.4 miles
  • Grecian Bay Beach - 8 min walk - 0.5 miles
  • Ayia Napa Monastery - 17 min walk - 0.9 miles
  • Fig Tree Bay - 12 min drive - 6.5 miles

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive

Restaurants

  • ‪Vassos (Psarolimano) Fish Tavern - ‬18 min walk
  • ‪Kaliva On The Beach - ‬14 min walk
  • ‪Sesoula Kalamaki - ‬17 min walk
  • ‪Jello - ‬17 min walk
  • ‪Ocean Basket - ‬16 min walk

About this property

Napa Mermaid Hotel & Suites

4-star eco-certified hotel near Glyki Nero Beach
Napa Mermaid Hotel & Suites offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the eco-certified Napa Mermaid Hotel & Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ayia Napa hotel.

  • 1 building
  • 150 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1984
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Napa Mermaid Hotel & Suites offers 150 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Greek, Italian, Polish, Russian

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  • Breakfast included
  • Parking included
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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • HDTV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 9:30 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

How close is Napa Mermaid Hotel & Suites to the airport?

Napa Mermaid Hotel & Suites is 32.7 mi (43-min drive) away from the Larnaca Intl. Airport (LCA) airport, the closest popular airport to the property.

Does Napa Mermaid Hotel & Suites have an airport shuttle?

Napa Mermaid Hotel & Suites offers an airport shuttle 24 hours a day, on request, for a charge of EUR 70.00 per vehicle, one-way.

How close is Napa Mermaid Hotel & Suites to the beach?

This hotel is a short 3-minute walk from Glyki Nero Beach and 4-minute walk from Pantachou Beach. Don't forget your sunscreen!

Does Napa Mermaid Hotel & Suites offer free breakfast?

Napa Mermaid Hotel & Suites offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Napa Mermaid Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at Napa Mermaid Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Napa Mermaid Hotel & Suites?

This hotel offers free self parking.

Does Napa Mermaid Hotel & Suites have a pool?

Napa Mermaid Hotel & Suites features an indoor pool, an outdoor pool, and a children's pool. Guests can enjoy pool access from 9:30 AM to 6:30 PM.The pool will be closed during the winter.

Does Napa Mermaid Hotel & Suites have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and ocean views.

Does Napa Mermaid Hotel & Suites have a spa?

This hotel has a spa, which features facials, body wraps, and hot stone massages.

How close is Napa Mermaid Hotel & Suites to downtown Ayia Napa?

Napa Mermaid Hotel & Suites is 0.8 mi away from Ayia Napa.

Napa Mermaid Hotel & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 598 reviews
Rating 8 - Good. 163 out of 598 reviews
Rating 6 - Okay. 25 out of 598 reviews
Rating 4 - Poor. 9 out of 598 reviews
Rating 2 - Terrible. 3 out of 598 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eyvind

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: staff very helpful and friendly, hotel was very clean and nicely decorated; great value for the facilities and quality of the hotel. Improvements: lifts were very slow; luggage room not very secure.
Stayed 3 nights in May 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but not like in the picture, I had sea view, but the hotel is not on the beach, is a little bit fare
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We stay only for one night but everything was 100% in order. Nice service and clean rooms .
Stayed 1 night in Apr 2025

10/10 Excellent

BIJAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

It was a fabulous property very clean superbly located. Great cocktails at the sea view terrace bar. In room dining and the breakfasts were great too. Reception staff was super helpful. Beach and supermarket two min away. We had the room with plunge pool and were very happy with everything.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with one of the most service minded staff I've had. Really good food and overall a very nice stay, will definitely come again.
Stayed 7 nights in Apr 2025

10/10 Excellent

claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Loraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here five times and will no doubt stay again. Wonderful hotel, set on the edge of Ayia Napa, just a hop from a beautiful beach and stunning coastline, and a short drive from Cape Gkreko and the Protaras area. The staff are second to none, from reception to restaurant to housekeeping. Excellent buffet breakfast and themed dinners. However, vegetarian options are limited, but they are very happy to prepare something special to order. Love love love this hotel.
Stayed 10 nights in Nov 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern stylish hotel.
Stayed 11 nights in Oct 2024

10/10 Excellent

Leif

Traveled with family

Family Olsson Saltsjöbaden

We are her to get some sun, and we did. Location next to Grecian Bay is great, a nice a cosy common beach with very clear water and possibility to jump from the cliffs. Hotel service was excellent, very friendly and service minded. Gym and spa also great as well as the padel court. We used these facilities frequently. Breakfast great. Really not much to complain about, maybe the big road between hotel and the beach, but diffucult to do anything about. Highly recommended.
Stayed 7 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relatively small but classy establishment. The staff were absolutely charming and wonderful down to the last person. There is a very good gym for both cardio and weight training. I used the spa for a facial and massage and the staff were wonderful and provided a really top notch experience. A very very extensive buffet breakfast, though it is the same options every day, and there are 2 restaurants for dinner, with lots of very high end fine dining options within a short distance. I found my whole experience there relaxing and pleasant.
Stayed 6 nights in Oct 2024

6/10 Okay

Abdelkader

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Niclas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect holiday

We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.
Stayed 7 nights in Sep 2024

10/10 Excellent

dawid

Stayed 3 nights in Sep 2024

2/10 Terrible

Nir

Stayed 1 night in Sep 2024

10/10 Excellent

Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in front of the beach
Stayed 8 nights in Aug 2024

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
Stayed 7 nights in Aug 2024

6/10 Okay

Simon

Stayed 14 nights in Jul 2024

10/10 Excellent

Sean

Stayed 7 nights in Jul 2024

8/10 Good

Rasads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average hotel

Enjoyed the free parking and close proximity to beach and restaurants/ bars but not close enough to hear the noise from clubs/pubs. Breakfast is not dairy-free friendly - had to go and ask for a plant milk each breakfast; no tofu for breakfast. If you eat meat, milk and dairy then the breakfast should be fine. If you are vegan, look for elsewhere. Rooms are not sound-proof. Your neighbours will hear you and you will hear them, especially at night. Swimming pool was ok but had quite a bit sand on the bottom of it. Nice cocktails in the hotel bar. To summarise - between 3 and 4 star hotels. Compared to 4 star hotels in Canary Islands this is a 3 star hotel.
Stayed 9 nights in Jun 2024

10/10 Excellent

Argyrios

Liked: Cleanliness, staff & service, property conditions & facilities
hi
Stayed 3 nights in Jun 2024

10/10 Excellent

Eytan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024