Maid staff exceptional. I know they have a hard job keeping up with all of their cleaning tasks in the multitude of rooms that they have to take care of. But, they always did so with a smile, and never a complaint.
Supplies of hand bar soap at sink could be more plentiful. Would be helpful to have make-up remover wipes, as other resorts and motels supply.
Nice to have soap and conditioner already available in the shower, but choose a different scent or product, as my husband and I both agreed it didn’t smell very good, so we just chose to use the travel size we brought from home.
The pool needs serious updating and better cleaning. Would be nice if it was heated, like the Whaler provides to their guests, along with a hot tub, at the very least.
We did see whales this time we were at Maui, but from far away on the excursion the guest concierge services had us sign up for. It was really more of a snorkeling adventure, then a whale watch. For health reasons, I couldn’t do snorkeling anyways. We also had to drive quite a ways away to take the one she recommended, and it was far more expensive and time consuming then the original one we wanted to board right near your motel. Would have much rather done that more accessible and convenient one, which could have given us more time enjoying the beach on the day that was sunnier then the other days of our stay there.
Bed and mattress not as comfortable as a a yr. ago, and way too big! Expected a normal King!