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HOTEL SERENA SUITE

Property class: 3
3-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for HOTEL SERENA SUITE

A pathway lined with palm trees leading to a pool area with umbrellas and seating.
A row of hot tubs in a spa area with wooden flooring and a brick wall in the background.
A bar area with a stone wall, wooden counter, and bar stools. There are bottles and glasses on the shelves, and a view of palm trees through a window.
A building with a beige exterior, a wooden door, and a number '10' sign.
A pool area with palm trees, lounge chairs, and a tiled deck.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Pje. vegas sur, La Serena, Coquimbo
  • Place, Mall Plaza La Serena
    ‪14 min walk‬
  • Place, La Portada Stadium
    ‪3 min drive‬
  • Place, Sea Avenue
    ‪4 min drive‬
  • Airport, La Serena (LSC-La Florida)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with a bed, a wooden wardrobe, a wall-mounted air conditioner, a framed picture, and a wooden nightstand with a lamp.

Standard Double Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with two beds, a wooden headboard, a wall-mounted air conditioner, and a small table.

Superior Double Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

La Serena

Close to shopping.You'll find Mall Plaza La Serena and Observatorio Turístico Collowara within 2 miles (3 km) of this hotel. La Portada Stadium and Cuatro Esquinas Beach are also within 2 miles (3 km).

What's nearby

  • Mall Plaza La Serena - 14 min walk - 0.8 miles
  • La Portada Stadium - 3 min drive - 1.1 miles
  • Kokoro No Niwa Japanese Garden - 3 min drive - 1.5 miles
  • Sea Avenue - 4 min drive - 1.7 miles
  • La Serena Beach - 6 min drive - 2.6 miles

Getting around

  • Coquimbo Station - 18 min drive
  • La Serena (LSC-La Florida) - 14 min drive

Restaurants

  • ‪Baldoria - ‬19 min walk
  • ‪Pastry Caramel - ‬4 min drive
  • ‪El Amir - ‬4 min drive
  • ‪Bonafide - ‬10 min walk
  • ‪La Mia Pizza - ‬5 min drive

About this property

HOTEL SERENA SUITE

3-star hotel with 1 outdoor pools, connected to a shopping center
HOTEL SERENA SUITE offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly HOTEL SERENA SUITE also features a garden, a fireplace in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star La Serena hotel.

  • 38 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
HOTEL SERENA SUITE offers 38 accommodations with safes and hair dryers. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 246 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 29750 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 29750 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

HOTEL SERENA SUITE Hotel
HOTEL SERENA SUITE La Serena
HOTEL SERENA SUITE Hotel La Serena

Frequently asked questions

How close is HOTEL SERENA SUITE to the airport?

HOTEL SERENA SUITE is 4.6 mi (14-min drive) away from the La Serena (LSC-La Florida) airport, the closest popular airport to the property.

How much does it cost to stay at HOTEL SERENA SUITE?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at HOTEL SERENA SUITE on Aug 27, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HOTEL SERENA SUITE have an airport shuttle?

Airport shuttle services are not available at HOTEL SERENA SUITE.

How close is HOTEL SERENA SUITE to the beach?

This hotel is 2.1 mi (6-min drive) from El Faro Beach and 2.8 mi (11-min drive) from La Serena Beach. Don't forget your sunscreen!

Does HOTEL SERENA SUITE offer free breakfast?

HOTEL SERENA SUITE offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at HOTEL SERENA SUITE?

No, there is no casino at this hotel, but Coquimbo Casino (6-min drive) is nearby.

What time is check-in at HOTEL SERENA SUITE?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at HOTEL SERENA SUITE?

This hotel offers free self parking.

Does HOTEL SERENA SUITE have a pool?

HOTEL SERENA SUITE features an outdoor pool.

Does HOTEL SERENA SUITE have a restaurant?

Yes, there is a restaurant on site.

Does HOTEL SERENA SUITE have a spa?

There are no spa services available at this hotel.

How close is HOTEL SERENA SUITE to downtown La Serena?

HOTEL SERENA SUITE is 1.3 mi away from La Serena.

HOTEL SERENA SUITE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area. Close to major tourist attractions around La Serena. I do like the fact that there’s a Moai right when you get to the hotel. I’m Rapa Nui, so I felt like I was supposed to be there. It was a surprise to me. Thank you for the service. I would definitely consider of going back next time I visit La Serena.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

tora

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff was not that friendly and we didn’t get a nice welcome. We asked basic questions about gym and other stuff and didn’t get much detail answer. No facial expression from the girl in reception but the older guy was nice. Nice area and pool! Ok room!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es genial, tienen de todo y esta a 10 minutos caminando al mall donde tienes de todo.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si es bastante buena para la familia. Es muy baja si, pero para niños ideal. Está lejos de tiendas, pero cerca del mall y supermercado. Si quieres artesanías o ir a la playa debes moverte en auto.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Sieglinde

Liked: Cleanliness, staff & service, amenities
Gut war: Dass sehr freundliche Personal. Die Heizung im Zimmer. Schneller Laundry Service. Nicht gut war: Im Frühstücksraum war es bitter kalt. Am ersten Tag gab es noch einen Heizpilz - allerdings war einer für den großen Raum zu wenig. Am zweiten Tag ging das Gas aus, so dass es auch am darauffolgenden bitter kalt war, trotz Wintermantel. Die Matratze müsste dringend mal ausgetauscht werden, da sie total durchgelegen ist. Sowie der Duschkopf.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y disposicion de todas las personas que ahi trabajan. Habitacion limpia, buen espacio, patios y areas externas impecables. Realmente una muy buena experiencia. Precio y calidad
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Buena limpieza y áreas comunes en perfecto estado. Lo único negativo, el aire acondicionado estaba dañado y la isonorización es terrible pues se escuchaba todo de la habitación contigua
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Hyeyoung

Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Ever

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Katherine

Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Juan carlos

Stayed 1 night in Jul 2025
Verified review

8/10 Good

Envirfrancys

Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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