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Akan Yuku no Sato Tsuruga

4.0 star property
4-star spa hotel near Lake Akan

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Photo gallery for Akan Yuku no Sato Tsuruga

Public bath
(BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets
(BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking | View from room
Public bath
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
4-6-10 Akanko-onsen,Tsuruga kan Annex, building, Akan-cho Kushiro-shi, Kushiro, Hokkaido, 085-0462
  • Place, Akan Mashu National Park
    ‪1 min walk‬
  • Place, Lake Akan
    ‪2 min walk‬
  • Place, Ainu Kotan
    ‪8 min walk‬
  • Airport, Kushiro (KUH)
    ‪61 min drive‬

Room options

View all photos for Bekkan Japanese Style Room With Open Air Bath And Forest View

Bathroom | Free toiletries, hair dryer, slippers, bidet

Bekkan Japanese Style Room With Open Air Bath And Forest View

  • Sleeps 4

View all photos for (SHIORI) Traditional Room for Group, Town View, Non Smoking

(SHIORI) Traditional Room for Group, Town View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(SHIORI) Traditional Room for Group, Town View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 8
  • 8 Twin Futons

View all photos for RERA (Ainu Culture) Japanese Style Room, Non Smoking

RERA (Ainu Culture) Japanese Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

RERA (Ainu Culture) Japanese Style Room, Non Smoking

  • 387 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for RERA (Ainu Culture), Japanese Western Style Room, Non Smoking

RERA (Ainu Culture), Japanese Western Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

RERA (Ainu Culture), Japanese Western Style Room, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for RERA (Ainu Culture) Twin Room Non Smoking

RERA (Ainu Culture) Twin Room Non Smoking | In-room safe, desk, free WiFi, bed sheets

RERA (Ainu Culture) Twin Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (SHIORI) Traditional Room Non Smoking

(SHIORI) Traditional Room Non Smoking | In-room safe, desk, free WiFi, bed sheets

(SHIORI) Traditional Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for (SHIORI) Traditional Room for Group, Lake View, Non Smoking

(SHIORI) Traditional Room for Group, Lake View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(SHIORI) Traditional Room for Group, Lake View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 710 sq ft
  • Lake view
  • Sleeps 8
  • 8 Twin Futons

View all photos for (KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking

(KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for (KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking

(KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for (KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking

(KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking

  • 753 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for (KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking

(KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Rera Japanese Style Twin Room

In-room safe, desk, free WiFi, bed sheets

Rera Japanese Style Twin Room

  • Sleeps 3

View all photos for (BEKKAN) Japanese Western Room with Premium Kaiseki Dinner, Non Smoking

In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Japanese Western Room with Premium Kaiseki Dinner, Non Smoking

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

  • 560 sq ft
  • Partial lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for (BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

  • 614 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (BEKKAN) Executive Japanese Western Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Executive Japanese Western Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

  • 958 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (BEKKAN) Premium Japanese Western Style Room with Premium Kaiseki Dinner, Non Smoking

In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Premium Japanese Western Style Room with Premium Kaiseki Dinner, Non Smoking

  • 1012 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (WINGS) Lake View Deluxe Japanese Western Room, Non Smoking

(WINGS) Lake View Deluxe Japanese Western Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Deluxe Japanese Western Room, Non Smoking

  • 775 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Futons

View all photos for (WINGS) Lake View Twin Room, Non Smoking

(WINGS) Lake View Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for (WINGS) Twin Room, Non Smoking

(WINGS) Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (WINGS) Japanese Style Room, Non Smoking

(WINGS) Japanese Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for (WINGS) Japanese Style Room with Shower Booth, Non Smoking

(WINGS) Japanese Style Room with Shower Booth, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Japanese Style Room with Shower Booth, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for (BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for (WINGS) Lake View Suite Room with Sauna, Non Smoking

(WINGS) Lake View Suite Room with Sauna, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Suite Room with Sauna, Non Smoking

  • 1163 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Futons

View all photos for Bekkan Japanese Western Style Room

In-room safe, desk, free WiFi, bed sheets

Bekkan Japanese Western Style Room

  • Sleeps 4

View all photos for Rera Japanese Western Style Room

In-room safe, desk, free WiFi, bed sheets

Rera Japanese Western Style Room

  • Sleeps 4

View all photos for Bekkan Japanese Western Suite Room

In-room safe, desk, free WiFi, bed sheets

Bekkan Japanese Western Suite Room

  • Sleeps 5

View all photos for Komorebi Japanese Western Style Room With Jet Bath

In-room safe, desk, free WiFi, bed sheets

Komorebi Japanese Western Style Room With Jet Bath

  • Sleeps 4

View all photos for Komorebi Japanese Western Style Room With Shower Booth

In-room safe, desk, free WiFi, bed sheets

Komorebi Japanese Western Style Room With Shower Booth

  • Sleeps 4

View all photos for Komorebi Japanese Style Twin Room With Jet Bath

In-room safe, desk, free WiFi, bed sheets

Komorebi Japanese Style Twin Room With Jet Bath

  • Sleeps 2

View all photos for Komorebi Deluxe Japanese Western Style Room With Jet Bath

In-room safe, desk, free WiFi, bed sheets

Komorebi Deluxe Japanese Western Style Room With Jet Bath

  • Sleeps 4

Shiori Japanese Style Family Room With Town View

  • Sleeps 8

View all photos for [WINGS] Deluxe Japanese-Western Room (Lake View)

Living area | 32-inch LCD TV with digital channels, TV

[WINGS] Deluxe Japanese-Western Room (Lake View)

  • Sleeps 4

View all photos for [WINGS] Japanese Style Twin Bed Room (Lake View)

In-room safe, desk, free WiFi, bed sheets

[WINGS] Japanese Style Twin Bed Room (Lake View)

  • Sleeps 2

View all photos for [WINGS] Japanese Style Twin Bed Room

In-room safe, desk, free WiFi, bed sheets

[WINGS] Japanese Style Twin Bed Room

  • Sleeps 2

View all photos for [WINGS] Japanese Style Room

Dining | 2 restaurants, breakfast, dinner served; Fusion cuisine

[WINGS] Japanese Style Room

  • Sleeps 5

View all photos for [WINGS] Japanese Style Room (shower Booth)

Interior

[WINGS] Japanese Style Room (shower Booth)

  • Sleeps 4

View all photos for Lake Side Group Special Room

In-room safe, desk, free WiFi, bed sheets

Lake Side Group Special Room

  • Sleeps 8

View all photos for Shiori Japanese Style Family Room With Lake View

Dining | 2 restaurants, breakfast, dinner served; Fusion cuisine

Shiori Japanese Style Family Room With Lake View

  • Sleeps 8

View all photos for Bekkan Japanese Western Style Suite Room With View Bath

In-room safe, desk, free WiFi, bed sheets

Bekkan Japanese Western Style Suite Room With View Bath

  • Sleeps 4

View all photos for Bekkan Japanese Style Room For Double Occupancy With Open Air Bath And Lake View

Private kitchen | Fridge, microwave, electric kettle

Bekkan Japanese Style Room For Double Occupancy With Open Air Bath And Lake View

  • Sleeps 2

View all photos for Bekkan Western Room With Open Air Bath And Lake View

In-room safe, desk, free WiFi, bed sheets

Bekkan Western Room With Open Air Bath And Lake View

  • Sleeps 2

View all photos for Bekkan Japanese Western Room With Open Air Bath And Forset View

In-room safe, desk, free WiFi, bed sheets

Bekkan Japanese Western Room With Open Air Bath And Forset View

  • Sleeps 4

View all photos for [WINGS] Suite Room With Sauna (Lake View)

In-room safe, desk, free WiFi, bed sheets

[WINGS] Suite Room With Sauna (Lake View)

  • Sleeps 4

View all photos for Shiori Japanese Style Room 12 Tatami

Bathroom | Free toiletries, hair dryer, slippers, bidet

Shiori Japanese Style Room 12 Tatami

  • Sleeps 5

View all photos for Rera Twin Room

In-room safe, desk, free WiFi, bed sheets

Rera Twin Room

  • Sleeps 2

View all photos for Rera Japanese Style Room

Miscellaneous

Rera Japanese Style Room

  • Sleeps 5

View all photos for Bekkan Panoramic View Corner Suite Room

In-room safe, desk, free WiFi, bed sheets

Bekkan Panoramic View Corner Suite Room

  • Sleeps 4

About the neighborhood

Kushiro

On lake.You'll be within half a mile (1 km) of Akan Mashu National Park with a stay at this Kushiro hotel.

What's nearby

  • Akan Mashu National Park - 1 min walk - 0.0 miles
  • Lake Akan - 2 min walk - 0.1 miles
  • Akanko Ainu Theater Ikoro - 5 min walk - 0.3 miles
  • Ainu Kotan - 8 min walk - 0.5 miles
  • Akankohan Eco Museum Center - 12 min walk - 0.7 miles

Restaurants

  • 民芸喫茶 ポロンノ
  • MAIN DINING TENGA 天河
  • 両国総本店
  • 百味庵
  • 奈辺久

About this property

Akan Yuku no Sato Tsuruga

4-star spa hotel near Lake Akan
Akan Yuku no Sato Tsuruga offers its guests a full-service spa, hot springs, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a vending machine are also featured at the business-friendly Akan Yuku no Sato Tsuruga. Self parking is free.

This 4-star Kushiro hotel is smoke free.

  • 269 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Ski lift tickets
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Garden
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
Akan Yuku no Sato Tsuruga offers 269 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Kushiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Similar properties

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  • Parking included
  • Free WiFi
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4.2 out of 5, Very Good, 262 reviews
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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Shopping
  • Ski passes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Akan Yukyu no sato Tsuruga
Akan Yukyu no sato Tsuruga Hotel
Yukyu no sato Tsuruga
Yukyu no sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga
Akan Yuku no Sato Tsuruga Hotel Kushiro
Akan Yuku no Sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Kushiro
Akan Yuku no Sato Tsuruga Hotel Kushiro

Frequently asked questions

Does Akan Yuku no Sato Tsuruga have an airport shuttle?

Airport shuttle services are not available at Akan Yuku no Sato Tsuruga.

How much does it cost to stay at Akan Yuku no Sato Tsuruga?

As of Jan 9, 2026, prices found for a 1-night stay for 2 adults at Akan Yuku no Sato Tsuruga on Feb 6, 2026 start from $278.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Akan Yuku no Sato Tsuruga offer free breakfast?

Akan Yuku no Sato Tsuruga does not offer free breakfast.

Is there a casino at Akan Yuku no Sato Tsuruga?

No, there is no casino at this hotel.

What time is check-in at Akan Yuku no Sato Tsuruga?

Check-in start time: 3 PM; Check-in end time: 7 PM.

Is there free parking at Akan Yuku no Sato Tsuruga?

This hotel offers free self parking.

Does Akan Yuku no Sato Tsuruga have a pool?

Akan Yuku no Sato Tsuruga does not have a pool.

Does Akan Yuku no Sato Tsuruga have a restaurant?

Akan Yuku no Sato Tsuruga is home to TENGA, which features Fusion cuisine.

Does Akan Yuku no Sato Tsuruga have a spa?

This hotel has a spa, which features massages.

How close is Akan Yuku no Sato Tsuruga to downtown Kushiro?

Akan Yuku no Sato Tsuruga is 34.4 mi away from Kushiro.

Akan Yuku no Sato Tsuruga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 416 reviews
Rating 8 - Good. 141 out of 416 reviews
Rating 6 - Okay. 26 out of 416 reviews
Rating 4 - Poor. 7 out of 416 reviews
Rating 2 - Terrible. 3 out of 416 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chiew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope.
Professional violin entertainment
Hotel
Lobby
A must: stop by at about 25km before the hotel to enjoy delicious, sweet & crunchy hot corns.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sunrise view from the room with lake view.
Stayed 2 nights in Jul 2025

10/10 Excellent

Doris, Fairfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel and property with lake views. Quick walk to boat tours & shuttle to rest of town if needed.
Stayed 2 nights in Jul 2025

4/10 Poor

Mitsuhiro

Traveled with family
Room is too small
Stayed 2 nights in Jul 2025

8/10 Good

Irena

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Great services, breakfast and inner buffet, fun activities in the hotel as well as outside. Rooms severely need an upgrade though..
Stayed 2 nights in Jun 2025

10/10 Excellent

jean, montreal

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
L hotel est juste incroyable. Tout est tellement beau, toutes les zones communes decorees de sculpture et bassoin d eau, immense et de toute beaute. Les chambres sont a coupees le soufle (grandeur, deco et vue. Si vous allez dans la region c est un must!
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew, Sachse

Stayed 3 nights in Apr 2025

10/10 Excellent

Takahisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite. Will book a longer stay here next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Low

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Lim

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent room provided. Cozy & big room . But buffet dinner quality & variety to be improved .
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is located near the Ainu village. There is only one main street selling souvenirs and a watson store. There is a path around lake Akan that you can stroll on. That is about 20 minutes walk from the hotel. The onsen on the eight floor was beautiful overlooking the lake akan, but i did not get to use it. They have funky system, odd days women use eight floor. The men use the basement onsen. On even day it’s reversed. The onsen on the basement is still good. The dinner and breakfast buffet are excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Eriin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Akan Yuku no Sato Tsuruga. The buffet dinner is a good option if you have picky eaters in your group. It’s a good location and the staff are all lovely. We got a room with a private onsen which was a wonderful addition. Would highly recommend and hope to be back soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 2 nights in Jul 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and attentive staff. Clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Tow Choon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Food is excellent. Onsen great. Staff cheerful and well trained. Some equipment like the Japanese style bidet had the ‘in need of service’ light flashing. Surrounding area beautiful.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View is very nice. Room is very specious. But bathroom is very small.
Stayed 3 nights in May 2024

10/10 Excellent

liliana, Schwenksville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable
Stayed 1 night in May 2024

10/10 Excellent

Emma, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a wonderful experience. I'm surprised they only give it three stars. I feel so fortunate for having stayed there!
Stayed 3 nights in Oct 2023

6/10 Okay

John, Jamaica Plain

Liked: Staff & service
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
Stayed 2 nights in Oct 2023

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Japanese onsen resort. Reserved Japanese Western Room with Premium Kaiseki Dinner. Room with lake view included 2 rooms, one for sitting and other for sleeping. Included private bathroom which was clean and modern. Given Japanese robe and lounge ware to wear to onsen. This was a huge and spectacular onsen covering 2 floors with indoor and outdoor baths. Enjoyed large breakfast buffet and gourmet private dining experience. Very elaborate and meticulous and delicious. The best Kaiseki dinner we had over the course is our one month travel in Japan. Also close to walking trails around the lake. Located within walking distance to everything. Would definitely stay here again.

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
16 days or touring from Kyoto to Hokkaido. 8 High end hotels. This one was my very favorite!! Get a corner lake view——soooo worth it. Can’t wait to come back.
Stayed 1 night in Aug 2023