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Platinum Service Suites Kuala Lumpur KLCC

4.0 star property
4-star hotel near Petronas Twin Towers

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Photo gallery for Platinum Service Suites Kuala Lumpur KLCC

View from property
Superior Apartment, 1 Bedroom | Living area | 32-inch LED TV with cable channels, TV, fireplace
Superior Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, stovetop, dishwasher
Reception
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
THE FACE SUITES, PLATINUM,1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur, 50250
  • Petronas Twin Towers
    ‪10 min walk‬
  • Suria KLCC Shopping Centre
    ‪12 min walk‬
  • KLCC Park
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Apartment, 3 Bedrooms

  • 1292 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Apartment, 2 Bedrooms

1 bedroom, desk, blackout drapes, soundproofing

Executive Apartment, 2 Bedrooms

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | 1 bedroom, desk, blackout drapes, soundproofing

Superior Apartment, 1 Bedroom

  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

1 bedroom, desk, blackout drapes, soundproofing

Family Apartment, 2 Bedrooms

  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Kuala Lumpur

Heart of Kuala Lumpur.Your stay at this Golden Triangle hotel places you within 2 miles (3 km) of KLCC Park and Pavilion Kuala Lumpur. Berjaya Times Square and Suria KLCC Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • KLCC Park - 14 min walk - 0.8 miles
  • Pavilion Kuala Lumpur - 2 min drive - 1.2 miles

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 17 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪R Club Lounge - ‬3 min walk
  • ‪Cafe: In House - ‬2 min walk
  • ‪Kak Mah Nasi Bubur Berlauk - ‬4 min walk
  • ‪Roti Canai Pak Hassan - ‬5 min walk
  • ‪The Mesh - ‬4 min walk

About this property

Platinum Service Suites Kuala Lumpur KLCC

4-star hotel near Petronas Twin Towers
Platinum Service Suites Kuala Lumpur KLCC offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

The business-friendly Platinum Service Suites Kuala Lumpur KLCC also features a library, laundry facilities, and dry cleaning/laundry services. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

  • 15 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Library
  • Convenience store
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Platinum Service Suites Kuala Lumpur KLCC offers 15 air-conditioned accommodations with fireplaces and washers/dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Malay

Similar properties

Interior

THE FACE Suites Hotel

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, 1,698 reviews
THE FACE Suites Hotel

Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Platinum Service Suites Kuala Lumpur KLCC

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Futon bed fee: MYR 50 per day
  • In-room safe fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Platinum Service Suite @ The Face
Platinum Service Suite at The Face
Platinum Service Suites Kuala Lumpur KLCC Hotel
Platinum Service Suites Kuala Lumpur KLCC Kuala Lumpur
Platinum Service Suites Kuala Lumpur KLCC Hotel Kuala Lumpur

Frequently asked questions

How close is Platinum Service Suites Kuala Lumpur KLCC to the airport?

Platinum Service Suites Kuala Lumpur KLCC is 16.4 mi (34-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Service Suites Kuala Lumpur KLCC?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Platinum Service Suites Kuala Lumpur KLCC on Aug 26, 2025 start from $1,480.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Service Suites Kuala Lumpur KLCC have an airport shuttle?

Airport shuttle services are not available at Platinum Service Suites Kuala Lumpur KLCC.

Does Platinum Service Suites Kuala Lumpur KLCC offer free breakfast?

Platinum Service Suites Kuala Lumpur KLCC does not offer free breakfast.

Is there a casino at Platinum Service Suites Kuala Lumpur KLCC?

No, there is no casino at this hotel.

What time is check-in at Platinum Service Suites Kuala Lumpur KLCC?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Platinum Service Suites Kuala Lumpur KLCC?

This hotel offers free self parking.

Does Platinum Service Suites Kuala Lumpur KLCC have a pool?

Platinum Service Suites Kuala Lumpur KLCC features an outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Platinum Service Suites Kuala Lumpur KLCC have a restaurant?

Yes, there is a restaurant on site.

Does Platinum Service Suites Kuala Lumpur KLCC have a spa?

There are no spa services available at this hotel.

How close is Platinum Service Suites Kuala Lumpur KLCC to downtown Kuala Lumpur?

Platinum Service Suites Kuala Lumpur KLCC is 1.8 mi away from Kuala Lumpur.

Platinum Service Suites Kuala Lumpur KLCC Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ketan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.
Stayed 4 nights in Jun 2024

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Clean and comfortable
Stayed 2 nights in Jun 2024

8/10 Good

Hon Wei

Liked: Staff & service
If they have cashless with no high deposits should be great. The locations are convenient to travel because of Railway stations. Able to direct from KLIA 2 trains to there.
Stayed 2 nights in Jul 2022

2/10 Terrible

DONGJUN

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Air conditioners are mostly not working

Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok
Stayed 1 night in Oct 2021

8/10 Good

Marimuthu

Stayed 1 night in Aug 2020

8/10 Good

Pun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
Stayed 1 night in Sep 2019

6/10 Okay

Tamaki

Disliked: Cleanliness, staff & service
客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
Stayed 2 nights in Jul 2024

6/10 Okay

How Kim, Montreal

Liked: Property conditions & facilities
Stayed 8 nights in Jun 2024

2/10 Terrible

Dae hyun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Ma Graciela

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de mantenimiento

No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out . Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón . Creo que hay mejores opciones definitivamente
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
部屋の掃除を依頼してもやらないことがしばしば。 交換したタオルが汚れてる
Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 1 night in Feb 2023