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Palace Hotel

Property class: 3
3-star hotel near Petronas Twin Towers

Choose dates to view prices

Photo gallery for Palace Hotel

A dining area with multiple tables and chairs, a staircase, and a view of the upper floor.
A multi-level atrium with a glass ceiling, balconies with railings, and potted plants.
A hotel room with two beds, a wooden chair, a desk, and a television.
A hotel with a modern facade, multiple floors, and a prominent sign for 'Palace Hotel'.
A hotel reception area with a concierge desk, a reception counter, and a seating area with a table and chairs.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
No 40-46 Jalan Masjid India, Kuala Lumpur, 50100
  • Place, Kuala Lumpur Forest Eco Park
    ‪5 min walk‬
  • Place, Merdeka Square
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

View all photos for Budget Twin

A hotel room with two beds, a desk with a coffee maker, a TV, and a small table.

Budget Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board (on request)

Family Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Twin Room, 1 Bedroom

A hotel room with two beds, a nightstand with a phone, a chair, and a painting on the wall.

Superior Twin Room, 1 Bedroom

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Bedroom

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Superior Double Room, 1 Bedroom

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a bed, two chairs, a desk, and a window with curtains.

Deluxe Double Room, 1 Queen Bed

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 1 Bedroom

A hotel room with two beds, a desk with a chair, a telephone, and a wall-mounted lamp with flowers.

Deluxe Twin Room, 1 Bedroom

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

A hotel room with two beds, a large window with curtains, a wall-mounted phone, and a painting.

Family Quadruple Room, 1 Bedroom

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board (on request)

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

A hotel room with two single beds, a wooden chair, a small table, and a painting on the wall.

Basic Twin Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kuala Lumpur

Golden Triangle stay.Within a 15-minute walk of this Golden Triangle hotel, you'll find Petaling Street Market and Kuala Lumpur Tower. Petronas Twin Towers and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Kuala Lumpur Forest Eco Park - 5 min walk - 0.3 miles
  • SOGO - 5 min walk - 0.3 miles
  • Merdeka Square - 5 min walk - 0.3 miles
  • Petaling Street Market - 10 min walk - 0.6 miles
  • Central Market - 10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 7 min walk
  • Dang Wangi Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • ‪Restoran Din Sakeela - ‬2 min walk
  • ‪Burger Shark - ‬2 min walk
  • ‪Restoran Jai Hind - ‬2 min walk
  • ‪Sangeetha Vegetarian Restaurant - ‬1 min walk
  • ‪Azmi corner - ‬2 min walk

About this property

Palace Hotel

3-star hotel near Petronas Twin Towers
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Palace Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Kuala Lumpur hotel is smoke free.

  • 83 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Palace Hotel offers 83 air-conditioned accommodations with safes and complimentary newspapers. These individually furnished accommodations include desks. Premium satellite television is provided.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
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Oct 14 - Oct 15
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, cash, mobile payments, Touch 'n Go eWallet, and DuitNow. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Hotel Kuala Lumpur
Palace Kuala Lumpur
Palace Hotel Hotel
Palace Hotel Kuala Lumpur
Palace Hotel Hotel Kuala Lumpur

Frequently asked questions

How close is Palace Hotel to the airport?

Palace Hotel is 15.3 mi (32-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Palace Hotel?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel on Sep 29, 2026 start from $20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palace Hotel have an airport shuttle?

Palace Hotel offers an airport shuttle.

Does Palace Hotel offer free breakfast?

Palace Hotel does not offer free breakfast.

Is there a casino at Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 5 PM.

Is there free parking at Palace Hotel?

Free parking is not available at this hotel.

Does Palace Hotel have a pool?

Palace Hotel does not have a pool.

Does Palace Hotel have a restaurant?

Palace Hotel is home to Sangeetha, which features vegetarian cuisine.

Does Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Palace Hotel to downtown Kuala Lumpur?

Palace Hotel is 1.1 mi away from Kuala Lumpur.

Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 39 reviews
Rating 8 - Good. 15 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 4 out of 39 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was ok.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Very simple property vegetarian restaurant attached really good food but limited choices for food nearby also room bed was lumpy area safe close to city center kind of noisy most times in area not hotel only shopping nearby is jewelry and some clothes if looking for simple cost effective place this is it no frills
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Hotel Palace - Kualalumpur

Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Accommodation was hard to find, sheets were full of stains and the staff could not speak English very well
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Hotel is near by vegetarian restaurant.and market walking destination.hotel staff good .Hotel need mantaince .very old no tea table in room .no refrigerator in room before i stay last year refrigerator in room and table also in room .now hotel need renovation
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again.
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again.
Stayed 7 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos mensongère chambre sale plusieurs cafards mort pas de frigo climatisation défectueuse nous sommes très déçu honteux
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still using old brand of television..
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

room

so good for stay
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jalan jalan at KL

city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Palace is my kingdom.

Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good hotel close to the shopping arcade!

Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Liked: Staff & service
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Hotel need upgrading facilities

Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good value for the money we paid for

very good value for price reasonably quiet ,. very good food around
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Nice hotel

We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in and lots of nearby shopping area...
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended

overall is ok except for the service given
Verified review

8/10 Good

Liked: Room comfort

okok

Still acceptable,will come again for my next visit