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Kobe Bay Sheraton Hotel & Towers

4.0 star property
Spa hotel in Higashinada

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Photo gallery for Kobe Bay Sheraton Hotel & Towers

Deep soaking bathtub
Deluxe Room, 1 Double Bed | View from room
Lobby
4 restaurants, breakfast, lunch, dinner served; French cuisine
3 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • Laundry

Explore the area

View in a map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032
  • Place, Port of Kobe
    ‪1 min walk‬
  • Place, Dekapathos
    ‪7 min walk‬
  • Place, Kobe University
    ‪7 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪69 min drive‬

Room options

View all photos for Twin Room, 1 Twin Bed

Twin Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Twin Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room

Minibar, in-room safe, desk, blackout drapes

Room

  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Ocean View

Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Twin Bed, Mountain View

Deluxe Room, 1 Twin Bed, Mountain View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed, Corner

Room, 1 Twin Bed, Corner | Minibar, in-room safe, desk, blackout drapes

Room, 1 Twin Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Twin Room, 1 Twin Bed, Ocean View

Premier Twin Room, 1 Twin Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, 1 Twin Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Suite, 1 Twin Bed, Tower

Club Suite, 1 Twin Bed, Tower | Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Twin Bed, Tower

  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Kobe

Higashinada stay.Within a 15-minute walk of this Higashinada hotel, you'll find Port of Kobe and Dekapathos. Kobe University and Hyogo Prefectural Museum of Art are also within 6 miles (10 km).

What's nearby

  • Port of Kobe - 1 min walk - 0.0 miles
  • Dekapathos - 7 min walk - 0.4 miles
  • Kobe University - 7 min drive - 3.7 miles
  • Kobe Animal Kingdom - 16 min drive - 8.9 miles
  • Kobe Harborland - 17 min drive - 7.4 miles

Getting around

  • Kobe Hanshin Sumiyoshi Station - 5 min drive
  • Island Kitaguchi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 55 min drive

Restaurants

  • ‪ガーデンカフェ - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪サイゼリヤ - ‬6 min walk
  • ‪シェラトンクラブラウンジ - ‬2 min walk
  • ‪六甲温泉特別ラウンジ - ‬6 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Spa hotel in Higashinada
Kobe Bay Sheraton Hotel & Towers offers its guests hot springs, outdoor tennis courts, and an indoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

A meeting room and limo/town car service are available. A nightclub, a 24-hour fitness center, and a sauna are also featured at the business-friendly Kobe Bay Sheraton Hotel & Towers. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Kobe hotel.

  • 1 building
  • 270 guestrooms or units
  • 21 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1992
  • Nightclub
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Kobe Bay Sheraton Hotel & Towers offers 270 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,630 for adults and JPY 2,178 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Hot springs
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Airport shuttle fee per child: JPY 1100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Towers
Kobe Bay Sheraton Hotel
Kobe Sheraton
Sheraton Kobe
Kobe Bay Sheraton Hotel Towers
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Frequently asked questions

How close is Kobe Bay Sheraton Hotel & Towers to the airport?

Kobe Bay Sheraton Hotel & Towers is 10.5 mi (29-min drive) away from the Kobe Airport (UKB) airport, the closest popular airport to the property.

How much does it cost to stay at Kobe Bay Sheraton Hotel & Towers?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Kobe Bay Sheraton Hotel & Towers on Oct 26, 2025 start from $177.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kobe Bay Sheraton Hotel & Towers have an airport shuttle?

Kobe Bay Sheraton Hotel & Towers offers an airport shuttle 24 hours a day, at scheduled times, for a charge of JPY 2200 per person, one-way.

How close is Kobe Bay Sheraton Hotel & Towers to the beach?

This hotel is 5.3 mi (13-min drive) from Ashiya Beach and 11.5 mi (34-min drive) from Suma Beach. Don't forget your sunscreen!

Does Kobe Bay Sheraton Hotel & Towers offer free breakfast?

Free breakfast isn’t provided at Kobe Bay Sheraton Hotel & Towers, but buffet breakfast is offered for a fee of JPY 3630 for adults and JPY 2178 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Kobe Bay Sheraton Hotel & Towers?

No, there is no casino at this hotel.

What time is check-in at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Kobe Bay Sheraton Hotel & Towers?

This hotel offers free self parking.

Does Kobe Bay Sheraton Hotel & Towers have a pool?

Kobe Bay Sheraton Hotel & Towers features an indoor pool.

Does Kobe Bay Sheraton Hotel & Towers have a restaurant?

There are 4 onsite restaurants, offering options like French cuisine and light fare.

Does Kobe Bay Sheraton Hotel & Towers have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, massages, and body treatments.

How close is Kobe Bay Sheraton Hotel & Towers to downtown Kobe?

Kobe Bay Sheraton Hotel & Towers is 4.3 mi away from Kobe.