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Hotel Crown Palais Kobe

3.5 star property
3.5-star spa hotel near Kobe Harborland, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Crown Palais Kobe

Daily buffet breakfast (JPY 2500 per person)
Public bath
Lobby
Meeting facility
1 bedroom, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Kobe Harborland
    ‪2 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Meriken Park
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪77 min drive‬

Room options

View all photos for Standard Single Room, Smoking

1 bedroom, in-room safe, individually furnished, desk

Standard Single Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 197 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Triple Room, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Triple Room, Non Smoking

  • 282 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 197 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Smoking

1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room, Smoking

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Smoking

1 bedroom, in-room safe, individually furnished, desk

Triple Room, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 282 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

Rokko Double Room

  • Sleeps 2
  • 1 Queen Bed

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for ●Rokko Deluxe Twin Room

1 bedroom, in-room safe, individually furnished, desk

●Rokko Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Harbor Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

Semi-Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

●Rokko Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

Economy Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Rokko Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Semi-Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Rokko Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

●Rokko Triple Room,Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Rokko Suite

  • Sleeps 2
  • 3 Twin Beds

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Rokko Superior Twin Room-Smoking

  • Sleeps 3
  • 2 Twin Beds

Harbor Twin Room

  • Sleeps 2
  • 2 Twin Beds

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbor Deluxe Twin Room Non-smoking

1 bedroom, in-room safe, individually furnished, desk

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2
  • 1 Twin Bed

Family Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kobe

Heart of Kobe.Within a 10-minute walk of this Kobe City Centre hotel, you'll find Kobe Harborland and Kobe Anpanman Children's Museum & Mall. Minatogawa Shrine and Motomachi Shopping Street are also within half a mile (1 km).

What's nearby

  • Kobe Harborland - 2 min walk - 0.1 miles
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.4 miles
  • Motomachi Shopping Street - 7 min walk - 0.4 miles
  • Meriken Park - 11 min walk - 0.6 miles
  • Kobe Tower - 11 min walk - 0.6 miles

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 85 min drive

Restaurants

  • ‪コメダ珈琲店神戸ハーバーランド店 - ‬6 min walk
  • ‪ドトールコーヒーショップ JR神戸店 - ‬7 min walk
  • ‪マクドナルド - ‬7 min walk
  • ‪スターバックス - ‬4 min walk
  • ‪万葉庵 - ‬3 min walk

About this property

Hotel Crown Palais Kobe

3.5-star spa hotel near Kobe Harborland, connected to a shopping center
There are 3 restaurants on site. WiFi is free in public spaces. Hotel Crown Palais Kobe offers its guests a full-service spa. There are 5 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at Hotel Crown Palais Kobe. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kobe hotel.

  • 229 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Built in 1992
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hotel Crown Palais Kobe offers 229 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished. 23-inch LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.

Languages

English, Japanese

Similar properties

Exterior

Centurion Hotel Grand Kobe Station

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,004 reviews
$52 nightly
The price is $58
Jul 31 - Aug 1
All taxes and fees included in total
Centurion Hotel Grand Kobe Station

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • Tea service

Things to do

  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 23-inch LED TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Self parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

How close is Hotel Crown Palais Kobe to the airport?

Hotel Crown Palais Kobe is 8.5 mi (23-min drive) away from the Kobe Airport (UKB) airport, the closest popular airport to the property.

Does Hotel Crown Palais Kobe have an airport shuttle?

Airport shuttle services are not available at Hotel Crown Palais Kobe.

How close is Hotel Crown Palais Kobe to the beach?

This hotel is 4.2 mi (13-min drive) from Suma Beach and 12.3 mi (27-min drive) from Okura Kaigan. Don't forget your sunscreen!

Does Hotel Crown Palais Kobe offer free breakfast?

Free breakfast isn’t provided at Hotel Crown Palais Kobe, but buffet breakfast is offered for a fee of JPY 2500 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel Crown Palais Kobe?

No, there is no casino at this hotel.

What time is check-in at Hotel Crown Palais Kobe?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Crown Palais Kobe?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Hotel Crown Palais Kobe have a pool?

Hotel Crown Palais Kobe does not have a pool.

Does Hotel Crown Palais Kobe have a restaurant?

Hotel Crown Palais Kobe is home to Mandarincourt, which features Chinese cuisine.

Does Hotel Crown Palais Kobe have a spa?

This hotel has a spa, which features aromatherapy, massages, and body treatments.

How close is Hotel Crown Palais Kobe to downtown Kobe?

Hotel Crown Palais Kobe is 1.3 mi away from Kobe.

Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1002 reviews
Rating 8 - Good. 369 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Warren, Santa Rosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Atsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Sangeeta, Carlisle

Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

8/10 Good

Ronghui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yoshiaki

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TARIKUL

Stayed 1 night in Aug 2023

8/10 Good

Tuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cleaning is very poor and unhygienic

From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Stayed 2 nights in May 2023

4/10 Poor

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Stayed 1 night in May 2023

6/10 Okay

I A

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Badly stained carpet in need of a shampoo

Stayed 5 nights in Apr 2023

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.

10/10 Excellent

Chih Hung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! High CP value. Recommended!

10/10 Excellent

ISABEL

Stayed 1 night in Oct 2022

8/10 Good

Martauli

Traveled with family and small children
Liked: Staff & service, amenities
👍
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS FERNANDEZ

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Stayed 1 night in Jun 2022

10/10 Excellent

Franky

Stayed 1 night in May 2022

8/10 Good

Mariafegagate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021